5 Loyalty Management Jobs

The Account Manager will be responsible for managing the setting, direction, and implementation of business strategies, objectives, and plans within designated clients to achieve business targets. This includes growing existing business and identifying new opportunities by introducing and implementing new products and services. Responsibilities: Strategic Planning - Contribute to developing the business development strategy - Identify profit opportunities for clients - Ensure the development of operational plans for designated clients - Ensure timely marketing plans and analyze industry trends - Monitor competitor strategies Business Development & Relationship Management - Establish and manage relationships with clients - Responsible for KPIs contributing to client revenue generation - Identify and pursue new business opportunities - Maintain effective communication with clients and internal teams - Develop relationships with decision-makers of designated clients - Provide client consulting and support on various aspects Public Relations - Represent the company at conferences and PR activities - Shape perceptions of the company in the industry General - Complete ad hoc projects as directed by senior management - Play a critical role in ensuring the company's strategic position in the loyalty sector - Develop account strategies to increase revenues and win new accounts - Coordinate business plans with other functional areas - Support marketing and product development efforts Qualifications: - Bachelor's degree in business or related field Job Requirements: - Experience in Banking/Financial Services sector - Sales experience and negotiation skills - Knowledge of banking/card operations - Ability to work with senior figures in client organizations - Strong communication and collaboration skills - Self-management skills and energy - Multi-cultural sensitivity and willingness to travel Key Competencies: - Superior negotiation skills - Client sales and relationship management - Interpersonal skills and teamwork - Exceptional communication skills - Leadership qualities - Self-motivated and able to work independently - Strategic and creative thinking - Analytical mindset - Project management skills,

As a Software Quality Engineer IV at NCR VOYIX in Hyderabad, India, you will play a crucial role in ensuring that the delivered software meets user and business specifications for the RESMeX product. Your responsibilities will include understanding the entire system end-to-end, participating in all stages of the software development process, and leading the team both functionally and technically on a daily basis. You will act as a Scrum Master for one of the teams, driving successful delivery by overcoming obstacles, assisting team members, and addressing challenges. Building on your expertise, you will devise strategies to enhance existing practices and implement best practices to improve software quality. Your role will involve defining and implementing test strategies for complex end-to-end systems, creating test scenarios and acceptance tests, and establishing test automation strategies and frameworks for multiple platforms such as Web, Mobile, and Desktop. Collaboration is key in this role, as you will work closely with solution engineers, hardware engineers, software engineers, network engineers, and QA engineers. Your responsibilities will also include conducting root cause analysis of defects, providing detailed analyses with log evidence, troubleshooting issues using monitoring tools, and collaborating with DevOps to resolve system-level problems. To excel in this position, you should hold a Bachelor's degree in engineering with 10 to 12 years of experience in testing within an enterprise environment. Strong experience in the Retail industry, Point of Sale/Self-checkout, Loyalty management, and inventory management systems is essential. Hands-on experience with Object-oriented programming, test automation tools like Selenium and PlayWright, Kubernetes solutions, BDD feature files, API, and Database testing, as well as familiarity with "AGILE + DevOps" methodology, are highly desirable. In this role, you will leverage your problem-solving skills, initiative, and accountability to identify areas for improvement and drive positive change without external direction. Your ability to understand software architecture, offer recommendations for non-functional testing initiatives, and work within the SAFe methodology will be crucial for success in this position. If you are seeking a challenging opportunity to contribute to the transformation and success of NCR VOYIX's technology platforms while collaborating with a diverse team of professionals, this role offers a dynamic environment where you can make a meaningful impact.,

As a Salesforce Marketing Cloud Solution Engineer, you will play a crucial role in engaging with a diverse range of customers, from operational marketing and IT teams to C-Level executives. Your primary responsibility will be to act as a trusted advisor and guide, delivering exceptional customer experiences while effectively showcasing the business value of our solutions to audiences at all levels. Working alongside the UKI Sales team, you will leverage your technology and industry expertise to craft innovative solutions that address key business challenges and contribute to achieving critical metrics. Your success will be measured by the overall performance of the Sales team in driving annual revenues and providing solution expertise to support sales pipeline growth. Key responsibilities include collaborating closely with sales teams, partners, product specialists, and industry experts to plan and execute sales campaigns successfully. You will lead client discovery sessions to ensure that proposed solutions align with customer goals, address business challenges, and pave the way for a fast return on investment. Your ability to present and demonstrate technical solutions effectively, coupled with a passion for solving business challenges, will bring substantial value to customers. Moreover, you will deliver compelling presentations and product demonstrations to various audiences, showcasing your expertise and understanding of customer experience management solutions. Staying abreast of the latest innovations in the field will be essential, allowing you to maximize the impact of every engagement and share your successes and learnings internally. To excel in this role, you should have over 10 years of experience in Solution Engineering, Pre-Sales, or Solutions Consulting, demonstrating solutions that inspire and transform customer experiences. Additionally, a background of at least 7 years in Digital Marketing, Marketing Automation, Customer Data Platforms, and AI will be beneficial. An autonomous self-starter with effective time management skills, you should feel comfortable collaborating across dynamic teams and working on solo projects as needed. Furthermore, a passion for storytelling and the ability to create impactful presentation and solution demonstration content will be key assets. Technical expertise in Customer Relationship Management, Loyalty Management, Analytics, Real-time Interaction Management, or other relevant technologies is advantageous. Experience in product management or post-sales software implementations will also be viewed favorably, enhancing your ability to drive continuous improvement within the Solution Engineering team and elevate your personal profile within Salesforce.,

As a Salesforce Architect at Red Hat within the Core Business Platforms organization, you will play a crucial role in defining and delivering the technology strategy for Salesforce use. Your responsibilities will include managing the technical structure and global configuration of Salesforce, aligning with business objectives, and ensuring platform health and agility to meet current and future needs. Collaborating with both business and technology stakeholders, you will define future-state technology architectures, recommend solutions, and guide the development team in setting up and demonstrating Salesforce functionality. Additionally, you will produce artifacts to drive meaningful business outcomes, oversee technical work to ensure platform standards are maintained, and monitor platform health using KPIs for performance, data quality, and agility. You will bring to the role 7-10 years of Salesforce Development or advanced admin experience, with at least 3 years as an application/platform architect. Holding certifications such as Salesforce Experience Cloud Consultant and Salesforce Certified Technical Architect (CTA) or Salesforce Systems Architect is required. Your expertise will include implementing Salesforce Experience Cloud for Partner Relationship Management (PRM), managing complex compensation logic, and configuring rewards and incentive rules for partners. Experience with Rebate Management, Loyalty management, Sales, and Service Cloud, as well as knowledge of Salesforce governor limits and application development techniques, is essential. Your ability to engage stakeholders, balance speed with best practices, and align architectural designs will be key in providing technical guidance to delivery teams. Furthermore, you should have a thorough understanding of the Sales domain and experience with agile development methodologies. Candidates with experience in designing and building custom solutions for Salesforce, technical governance oversight of multiple development teams, and knowledge of CRM Analytics and iPaaS integration tools will be considered a plus. Join Red Hat, the world's leading provider of enterprise open source software solutions, and be part of an inclusive culture that values transparency, collaboration, and innovation. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. We welcome applicants from diverse backgrounds to contribute their ideas and make a meaningful impact within our global community.,

As a Salesforce Architect with expertise in Salesforce Experience Cloud, you will join the Core Business Platforms organization at Red Hat. Your primary responsibility will be to deliver the technology strategy for Salesforce use, ensuring that it aligns with the overall objectives of Red Hat. You will collaborate with both business and technology stakeholders to define future-state technology architectures and roadmaps that consider the business goals, priorities, and timelines. Additionally, you will work with stakeholders to identify opportunities, recommend solutions, and guide the development team in setting up and demonstrating Salesforce functionality. In this role, you will produce artifacts to drive meaningful business outcomes, ensure that platform standards are followed, monitor platform health using key performance indicators, and maintain up-to-date documentation of the current state architecture, data flows, and integrations for Sales and Support applications. To be successful in this position, you should have 7-10 years of Salesforce Development or advanced admin experience, with at least 3 years of experience as an application/platform architect for Salesforce solutions. You should hold certifications such as Salesforce Experience Cloud Consultant, Salesforce Certified Technical Architect (CTA), or Salesforce Systems Architect. Expertise in implementing Salesforce Experience Cloud for Partner Relationship Management (PRM) and managing complex compensation logic is essential. Additionally, a deep understanding of Sales and Service Cloud, along with experience in agile development methodologies, is required. Experience in Salesforce Flow design, integrations, security patterns, and applications development will be valuable. Strong interpersonal skills, the ability to engage stakeholders, and align architectural designs while balancing speed with best practices are also important for this role. Knowledge of CRM Analytics, iPaaS integration tools, and technical governance oversight of multiple development teams are considered advantageous. Red Hat is committed to building a diverse and inclusive culture that values transparency, collaboration, and innovation. As a Red Hatter, you will have the opportunity to contribute your ideas, solve complex problems, and make a meaningful impact in a flexible work environment. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you require assistance with the online job application, please email application-assistance@redhat.com. We welcome applicants from all backgrounds and experiences to join our inclusive and diverse global community.,