Logistics Executive (Female)

Job Description

Working with logistics department for timely processing and shipping of orders, to ensure least possible pendency in order shipping  Monitoring and mapping the entire process for all product returns and customer refunds  Responding to customer queries across multiple channels (email, whatsapp, social media)  Ensuring customer enquiries are promptly addressed and with minimum backlog  Working with merchandising team on any product related enquiries or other requirements  Preparation and submission of reports as and when needed  Assisting marketing team with any marketing / social media activations  Assisting merchandising team during photoshoots / events  Any other works assigned by the management from time to time Requirements:  Good verbal and written communications skills  MS Office proficiency  Tech friendly, and comfortable with usage of internet, laptop and social media  Proficiency in English and Hindi. Telugu or any other regional languages is an added bonus  Ability to multitask and prioritize daily workload  Willingness to learn and be a part of a fun, young and growing organisation  Team player Job Types: Full-time, Permanent Pay: ₹18,000.00 - ₹21,000.00 per month Schedule: Day shift Education: Bachelor's (Preferred) Experience: Logistics: 1 year (Required) Inventory management: 1 year (Required) Customer service: 1 year (Preferred) Language: English (Required) Telugu (Required) Hindi (Preferred) Work Location: In person