Loan Servicing Manager

Join our Loans group as a Loan Servicing Manager - Associate, where leadership meets precision. Drive team success by ensuring SLAs are met and processes are optimized. Enhance your skills in reconciliation and make a significant impact on operations.

Job Summary

As a Loan Servicing Manager - Associate within our Loans group, you monitor and guide your team to meet SLAs. You oversee processes like Deal Closing and Rate-Fixings. You enhance skills in Nostro & Past Due Reconciliation, impacting operations significantly.

Job Responsibilities

• Monitor team daily to meet SLAs
• Supervise Deal Closing and Drawdowns
• Ensure adherence to QUALITY & QUANTITY SLAs
• Serve as SME for complex queries
• Implement Knowledge Management model
• Drive compliance with policies and controls
• Motivate and support team members
• Identify alternatives for issues
• Collaborate and value diverse skills
• Identify training needs for performance improvement
• Ensure trained backups for critical work queues

Required qualifications, capabilities, and skills

• Hold a Bachelors degree with minimum 7 years of experience
• Gain knowledge of loan systems like Loan IQ
• Possess knowledge of nostro/cash matching
• Demonstrate strong problem-solving skills
• Maintain a strong risk and control mindset
• Understand investment banking products
• Drive small to medium-sized projects

Preferred qualifications, capabilities, and skills

• Influence and lead stakeholder conversations
• Demonstrate executive presence in presentations
• Develop domain learning and communication skills
• Apply analytical thinking effectively
• Understand product lifecycle and management thoroughly

Join our Loans group as a Loan Servicing Manager - Associate, where leadership meets precision. Drive team success by ensuring SLAs are met and processes are optimized. Enhance your skills in reconciliation and make a significant impact on operations.

Job Summary

As a Loan Servicing Manager - Associate within our Loans group, you monitor and guide your team to meet SLAs. You oversee processes like Deal Closing and Rate-Fixings. You enhance skills in Nostro & Past Due Reconciliation, impacting operations significantly.

Job Responsibilities

• Monitor team daily to meet SLAs
• Supervise Deal Closing and Drawdowns
• Ensure adherence to QUALITY & QUANTITY SLAs
• Serve as SME for complex queries
• Implement Knowledge Management model
• Drive compliance with policies and controls
• Motivate and support team members
• Identify alternatives for issues
• Collaborate and value diverse skills
• Identify training needs for performance improvement
• Ensure trained backups for critical work queues

Required qualifications, capabilities, and skills

• Hold a Bachelors degree with minimum 7 years of experience
• Gain knowledge of loan systems like Loan IQ
• Possess knowledge of nostro/cash matching
• Demonstrate strong problem-solving skills
• Maintain a strong risk and control mindset
• Understand investment banking products
• Drive small to medium-sized projects

Preferred qualifications, capabilities, and skills

• Influence and lead stakeholder conversations
• Demonstrate executive presence in presentations
• Develop domain learning and communication skills
• Apply analytical thinking effectively
• Understand product lifecycle and management thoroughly