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- 2 years

2 - 3 Lacs

Gurugram

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Monitor trading systems and flag any irregularities or technical issues. Maintain situational awareness of system status and performance. Collaborate with technical teams to ensure fast response and resolution when issues arise. Required Candidate profile Strong understanding of general computer concepts including operating systems, networking basics, and system diagnostics.

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2 - 6 years

5 - 10 Lacs

Thane

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A highly competent computer programmer with experience in both front-end and back-end programming is what we are searching for. Among their many responsibilities are working with visual designers to create web design elements, creating and building front-end web architecture, and guaranteeing that app are responsive.To see a project through to its completion, full-stack developers will need strong organisational abilities and meticulous attention to detail. Skills: Good understanding of business requirements and strong capability to translate requirements into proper technical language and guide the team in the right direction.Knowledge of cloud platforms like AWS,Azure and google cloud, Knowledge of windows servers installation and IIS, Knowledge of essential command, Operation of running system, User and group management, Networking knowledge, Planning projects to restore smooth operation in the event of major disruption, Service configuration, Storage management, Knowledge of SSL certificates, Hands on experience on Web browsers like apache,nginx,httpd Considering customer requests and balancing those with the application objective of standardization during project implementation. linux System Administrator, Linux commands, Knowledge of cloud platforms like AWS,Azure and google cloud, Knowledge of windows servers installation and IIS, Knowledge of essential command, Operation of running system, User and group management, Networking knowledge, Planning projects to restore smooth operation in the event of major disruption, Service configuration, Storage management, Knowledge of SSL certificates, Hands on experience on Web browsers like apache,nginx,httpd

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1 - 6 years

3 - 4 Lacs

Mumbai

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>Expert in Linux and Database >Hand's on with Production support and deployment >Server setup and security configuration >Shell Script & PL-SQL >Experience on Apache, Tomcat, Websphere Application Server, Jboss, etc >Log analysis & issue tracking

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2 - 5 years

3 - 8 Lacs

Bengaluru

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RESPONSIBILITIES: Troubleshoot/resolve customer problems of complex nature such as code defects, product configurations (files or data), networking, platform, third party communications, or other issues commonly encountered in systems operation in a networked environment Lead the Q2 platform knowledge acquisition for the SDK Development and Support teams as a whole, and partner with Internal and External Development Teams to improve the overall supportability of the Q2 SDK platform Modify software as necessary including, but not limited to changing scripts, reviewing application logs and making necessary modifications in database tables and tune peripheral applications to resolve the customers problem in a production environment. Regularly update customers via phone, email or client relationship management tool of ongoing troubleshooting and resolution efforts Contribute, as needed, to team caseload management Build solutions to improve overall team efficiencies in the Q2 developer program Regularly receive escalated cases from management, and must prioritize accordingly Route tickets to appropriate team members and other Q2 departments as need while keeping the customer updated with status. Regularly document and report product/application defects to Development team and escalate unresolved problems to the appropriate resources. Proactively seek out, research, and implement improvements to better serve customers Responsible for ensuring that all security, availability, confidentiality and privacy policies and controls are adhered to. Cultivate cross-department communication, collaboration, and synergy Share best practices with team members to enhance the quality and efficiency of customer support Obtain higher-level direction when needed from the Development team Enable the advancement of others on the team by providing technical guidance and feedback May be called on to conduct training for others to facilitate technical development, or to educate the team on technical details, issues, processes, or troubleshooting Typically requires 2-5 years of related support experience, including full-stack application support. Previous experience with enterprise/mid-sized software support or delivery experience required Server experience with Windows and/or Linux administration, including web servers such as IIS, NGINX, or others. Experience with Python programming preferred but not required Advanced database knowledge with MS SQL (current and supported versions) Must have the ability to work on multiple assignments, prioritize, and resolve issues in a timely manner within a high-pressure environment Ability to discuss technical concepts with non-technical customers, handle tight timelines and demanding constraints needed Experience with cloud or container-based infrastructure preferred Previous knowledge of the banking industry and practices preferred Expert level understanding of the Q2 architecture and process workflow preferred Must have excellent communication skills and have the ability to interact with C-level executives Strong organization skills needed and must pay close attention to detail Must be able to work non-standard hours as needed to support on-call team members and perform scheduled work Benefits Hybrid & Remote Work Opportunities Flexible Time Off Career Development & Mentoring Programs Generous Retirement Benefit Plans, including a company matching HSA program. Health & Wellness Benefits, including a 12-weeks of parental leave for eligible new parents Community Volunteering & Company Philanthropy Programs Employee Peer Recognition Programs You Earned it

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