Lead Site Reliability Engineer

Job Description

Zeta is a Next-Gen Banking Tech company that empowers banks and fintechs to launch banking products for the future. It was founded by and Ramki Gaddipati in 2015. Our flagship processing platform - Zeta Tachyon - is the industry's first modern, cloud-native, and fully API-enabled stack that brings together issuance, processing, lending, core banking, fraud & risk, and many more capabilities as a single-vendor stack. 20M+ cards have been issued on our platform globally. Zeta is actively working with the largest Banks and Fintechs in multiple global markets transforming customer experience for multi-million card portfolios. Zeta has over 1700+ employees - with over 70% roles in R&D - across locations in the US , EMEA , and Asia . We raised $280 million at a $1.5 billion valuation from Softbank, Mastercard, and other investors in 2021. Learn more @, , , Responsibilities: Establish a SRE site and help build an effective, inclusive SRE team. Provide technical leadership for the local team and work closely with partner team technical leads and cloud leadership. Provide guidance to other team members on managing availability and performance of mission critical services, on building automation to prevent problem recurrence, and building automated responses for non-exceptional service conditions. Manage execution of project priorities, deadlines, and deliverables. Lead Incident Management during Incidents. Responsible for driving MTTR as per the Incident SLA. Responsible for having 100% coverage for various alerts covering Application, Infrasture, Security, Flows etc Skills: 6-10 years of experience in distributed systems, storage systems, or databases, algorithms and data structures and/or Unix/Linux systems internals (e.g., filesystems, system calls) and administration. Experience designing, analyzing, and troubleshooting large-scale distributed systems. Experience in MySQL or Postgres SQL in database. Hands-on experience on operating with k8s and any cloud. Excellent communication skills and a sense of ownership, with a systematic problem-solving approach