Lead - Retail Operations & Control

SHORT DESCRIPTION OF THE ROLE:

The Lead Operations Control,

LONG DESCRIPTION OF THE ROLE

Business Planning & Strategy Implementation

• Lead the annual and mid-term business planning processes.

• Develop and execute strategic roadmaps to drive growth and profitability.

• Ensure alignment of regional and store-level plans with organizational objectives.

Retail GTM & Initiative Rollout

• Design and execute GTM plans for major retail initiatives.

• Drive consistency and excellence in rollout across regions and formats.

Cross-Functional Leadership & Collaboration

• Liaise with merchandising, marketing, HR, finance, IT, and supply chain teams to ensure seamless project execution.

• Act as the key interface between corporate leadership and regional teams. Vertical & Team Leadership • Lead two key verticals:

• Product & Place focusing on category performance, location strategy, and product distribution.

• Process & People – focusing on operational SOPs, retail capability building, and team effectiveness.

• Oversee and guide Regional RACE Leads (Retail Acceleration & Capability Enhancement) Coordinators, ensuring strong field execution and compliance. Data Analysis & Project Management

• Analyze retail performance data, generate insights, and recommend action plans.

• Lead cross-functional projects end-to-end, ensuring timely delivery and measurable impact. Required Skills & Competencies:

• Strong expertise in retail business planning, strategic operations, and project management

• Deep understanding of P&L drivers, cost optimization, and store operations

• Proven ability to translate strategy into executable action plans

• Proficient in data analysis, interpretation, and creating actionable insights

• Excellent cross-functional collaboration and stakeholder management skills

• Experience managing large-scale multi-country or multi-format retail initiatives

• Strong leadership and team management, with ability to coach and influence without authority

• Agile mindset with comfort in fast-paced and matrixed environments