Key Responsibilities
Engage with cross-functional business stakeholders to gather and analyze requirements, understand business processes, and identify Salesforce-driven solutions.
Design end-to-end Salesforce solutions that are scalable, secure, and aligned with enterprise architecture and governance frameworks.
Act as the technical lead and solution owner for Salesforce implementations and enhancements across Sales Cloud, Service Cloud, CPQ, Experience Cloud, and other Salesforce products.
Lead the architectural design of custom solutions using Apex, Lightning Components, APIs, and integrations with external systems.
Translate business requirements into well-architected solutions that best leverage the Salesforce platform and ecosystem.
Provide technical leadership and mentorship to developers and administrators.
Conduct architecture reviews, code reviews, and collaborate with software/systems personnel in application testing to ensure best practices and high-quality delivery.
Conduct internal audits to measure and assure adherence to established standards for: Software development, Application integration, Information system performance, Development and communication to stakeholders with corresponding documentation of activity performed
Collaborate with enterprise architects and IT leadership to align Salesforce strategy with overall IT strategy.
Maintain a roadmap for Salesforce platform usage across the organization, considering new features and releases.
Manage and lead technical workshops, demos, and presentations for business and technical stakeholders.
Required Qualifications
Bachelors degree or equivalent experience in Information Technology, Information Systems, or related field.
8+ years of experience in Salesforce platform architecture, design, implementation and solution optimization.
Proven experience working in both Solution and Technical Architect roles within Salesforce projects.
Deep knowledge of Salesforce cloud (Sales, Service, CPQ, Experience) based solutions, AppExchange ecosystems and Enterprise IT architecture.
Hands-on experience with Apex, Lightning Web Components, Visualforce, SOQL/SOSL, Flows and Salesforce APIs (REST/SOAP).
Experience with data modeling, integration design, data migration and performance tuning.
Good knowledge of Salesforce security models, role-based access control and standard methodologies for data governance and management.
Strong understanding of enterprise integration patterns and middleware.
Salesforce Architect certifications (e.g., Application Architect, System Architect, Technical Architect) strongly preferred.
Excellent communication skills with the ability to convey technical solutions to business stakeholders.
Preferred Skills
Experience with Agile/Scrum methodologies and tools such as Jira.
Familiarity with DevOps practices and tools like Copado, Gearset, or Salesforce DX for continuous integration and delivery.

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