Lead Business Process Automation Analyst

Lead Business Process Automation Analyst

Location:

Shift:

Work Situation:

Business Analyst Main Responsibilities:

• Manage project intake and prioritization of requests
• Provides coaching and support to other team members
• Responsible for project management activities and ensuring successful delivery from identification through deployment
• Drive project delivery from identification through deployment
• Responsible for driving projects of higher complexity and scope
• Responsible for driving process design, business requirement definition, design reviews, testing, training support and user adoption 
• Collaborate with business and process improvement teams to evaluate automation opportunities
• Engage in Vendor and technology selection RFP/RFI
• Facilitate process reviews to identify automation opportunities and requirements
• Partner with Ecolab Digital teams to evaluate appropriate technology to solve process challenges
• Provide analytical and AI / OCR model training and testing support
• Provide process governance while maintaining strong deployment and/or onboarding controls
• Monitor solutions to ensure they maintain benefits and efficiencies
• Keep stakeholders updated regularly, communicate risks, and gather feedback

Minimum Qualifications:

• Bachelors degree with minimum 8 years of professional experience; or advanced degree with minimum 6 years experience
• Formal project management experience or proven skills, preferably in Finance or Business Services
• Excellent English written and verbal communication skills
• Excellent interpersonal skills and ability to partner across teams and levels within the organization
• Experience with one or more automation platforms such as ServiceNow

Preferred Qualifications:

• Advanced degree preferred
• Relevant experience in Finance or Business Services processes
• Green Belt/Black Belt/PMBOK/Scrum/Agile trained and certified
• Strong interpersonal skills with demonstrated skills to influence decision makers and motivate team members
• Self-driven, outcomes-oriented performer
• Proven success initiating change and ability to communicate and influence at all levels of the organization
• Strong analytical skills
• Proficient in Excel and PowerPoint
• Fluent in local language and capable in English
• Low-code development, various platforms