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8.0 - 13.0 years
5 - 9 Lacs
Gurugram
Work from Office
Dear Candidate, We have an urgent requirement for Voice & Accent trainer for Gurgaon location. Below are the details Interested candidates can share their resumes on swati.gupta@niit.com or whatsapp on 9773902349. JD : The trainer should be able to deliver on the following: Should have core expertise in V&A Training. Floor support, Should have conducted V&A and Accent neutralization sessions. Know about training delivery and feedback techniques on communicative skills and soft skills in Australian V&A. Monitor calls and share feedback on CTQ parameters. Coaching the bottom quartile and showing an improvement in call & and email quality Well-versed in Soft Skill & VnA and training methodologies Floor Support experience. Exposure to Quality improvement Audits and Soft Skill Training Develop and formulate customer experience training curriculum, conduct group training and individual coaching and knowledge assessment to new and existing agents with the objective of ensuring superior and consistent service quality Utilize effective presentation and facilitation skills including creative training techniques and accelerated learning techniques using a variety of training delivery modalities in a classroom/virtual environment. Must have worked on Net promoter Score Shift Timings :US Shifts City:Gurgaon Mode : Classroom No of working Hours-5 days/ 10 hours Assignment duration -6 months extendable based on performance Start date Immediate
Posted 3 days ago
2.0 - 7.0 years
4 - 9 Lacs
Noida
Work from Office
Department - AI and Research Department Vacancies - Multiple Vacancies (In different Language - Gujarati , Marathi , Tamil ) Freshers profile also welcomed with good language expertise in either Gujarati , Marathi , Tamil and have knowledge of translation, text to speech , AI technology , Conversational technology , virtual assistant , Speech Recognition , Intent Recognition, Entity Extraction ,Language Generation Work Model - Work from Office - 5 days a week Work Location - Noida , Sector 142 Future Scope- Be a part of the AI Research team, driving technological revolution in the mobile industry and working on future technologies. PURPOSE OF THE POSITION: As an AI Linguistic Engineer, you will develop linguistic rules, collect and annotate language data, and ensure high-quality inputs for AI models. Responsibilities include data labeling, quality checks, and model evaluation You'll collaborate closely with the team to optimize models and support related tasks. A) Key Responsibilities : As an AI linguistic Expert in AI language research and development, and data production related positions, you will participate in the research and development of language rules, data collection, sorting and labeling, etc., to provide high-quality data support You will work closely with our team and be responsible for completing the following main tasks: 1. Participated in the research and development of linguistic rules. 2. Collect, organize, and annotate language data for AI model training and optimization. 3. Focus on the learning and auxiliary formulation of specific link standards in data production; data labeling, quality inspection, model effect evaluation; and training of labeling personnel. 4. Learn to understand AI-related business processes and algorithmic processes, including but not limited to automatic speech recognition , natural language processing, and Text To Speech. 5. Other business related work B) Desired Candidate Profile A) ELIGIBILTY CRITERIA a) Preferred be BA , MA , PHD b) Must have an Excellent Communication Skills and expertise with language in translation, transcription, c) Person with Scholar articles/Publications is preferred B) SKILLS REQUIRED 1. Bachelor degree or above, majoring in language or linguistics is preferred. 2. Solid foundation in theoretical linguistics, with a strong interest and passion for linguistic research, and a strong interest in applying linguistic knowledge to the industrial Transsion Holdings, Inc. field. 3. Proficient in the target languages, with good listening, speaking, reading and writing skills, able to accurately understand and express language characteristics. 4. Able to communicate in English for internal communication with team. 5. Proficient in using Product for audio analysis and annotation is preferred.
Posted 2 weeks ago
1.0 - 5.0 years
3 - 6 Lacs
Chennai
Work from Office
Job Title: Voice and Accent Coach Training Specialist Location: Ambattur Industrial Estate, Chennai Shift: US Shifts Experience: Minimum 1 Year Notice Period: Less than 60 days Job Type: Full-time Perks & Benefits: Complimentary cab facilities for pick-up and drop-off Exposure to international processes and global teams About the Role: We are looking for a passionate and experienced Voice and Accent Coach to join our dynamic training team. As a Training Specialist , you will play a critical role in shaping the communication skills of our new hires and supporting the continuous development of our frontline agents. Key Responsibilities: New Hire Training Facilitation Deliver comprehensive language, voice, and accent training during pre-process sessions. Teach grammar fundamentals, pronunciation, and communication etiquette. Conduct call handling sessions during process training, as required. Assist with recruitment by conducting voice and accent screening interviews. Maintain and share detailed training reports with the Training Manager. Audit and Coaching Monitor and audit agent calls to evaluate voice, language, and call handling. Use standardized forms to record scores and observations. Deliver constructive feedback through personalized coaching sessions. Support performance improvement initiatives by focusing on bottom performers. Qualifications & Skills: Minimum 1 year of experience as a Voice and Accent Coach or Language Trainer. Strong command of English grammar, pronunciation, and neutral accent training. Experience in call monitoring, coaching, and performance feedback. Comfortable working night shifts to align with US business hours. Excellent interpersonal, facilitation, and communication skills. How to Apply: Send your updated resume to nandhinik.outsource @accesshealthcare.com with the subject line: Application | Voice and Accent Coach . Shortlisted candidates will be contacted for the next steps.
Posted 2 weeks ago
1.0 - 3.0 years
3 - 6 Lacs
Chennai
Work from Office
Job Title: Voice and Accent Coach Training Specialist Location: Ambattur Industrial Estate, Chennai Shift: US Shifts Experience: Minimum 1 Year Notice Period: Less than 60 days Job Type: Full-time Perks & Benefits: Complimentary cab facilities for pick-up and drop-off Exposure to international processes and global teams About the Role: We are looking for a passionate and experienced Voice and Accent Coach to join our dynamic training team. As a Training Specialist , you will play a critical role in shaping the communication skills of our new hires and supporting the continuous development of our frontline agents. Key Responsibilities: New Hire Training Facilitation Deliver comprehensive language, voice, and accent training during pre-process sessions. Teach grammar fundamentals, pronunciation, and communication etiquette. Conduct call handling sessions during process training, as required. Assist with recruitment by conducting voice and accent screening interviews. Maintain and share detailed training reports with the Training Manager. Audit and Coaching Monitor and audit agent calls to evaluate voice, language, and call handling. Use standardized forms to record scores and observations. Deliver constructive feedback through personalized coaching sessions. Support performance improvement initiatives by focusing on bottom performers. Qualifications & Skills: Minimum 1 year of experience as a Voice and Accent Coach or Language Trainer. Strong command of English grammar, pronunciation, and neutral accent training. Experience in call monitoring, coaching, and performance feedback. Comfortable working night shifts to align with US business hours. Excellent interpersonal, facilitation, and communication skills. How to Apply: Send your updated resume to arulmozhi.a2@accesshealthcare.com with the subject line: Application | Voice and Accent Coach . Shortlisted candidates will be contacted for the next steps.
Posted 2 weeks ago
1.0 - 5.0 years
3 - 4 Lacs
Vijayawada, Indore, Ahmedabad
Work from Office
Greetings From Scorelabs Inc ! Minimum Bachelor's degree in English or a related field. At least 1 year of experience in spoken English training. Exceptional proficiency in English, including grammar, pronunciation, and communication skills. Required Candidate profile Deliver interactive and engaging classes following the provided curriculum. Ensure mandatory learning outcomes are achieved for each batch. Strong interpersonal & teaching skills Call Hr 9550760771
Posted 1 month ago
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