KYC Quality Assurance Team, AVP

Position Overview

Job Title: KYC Quality Assurance Team, AVP

Location: Bangalore, India

Role Description

Client Lifecycle Management (CLM) in Global KYC Operations is responsible for performing KYC on clients of Deutsche Bank Group and Affiliates across Corporate Investment Banking. The 1 LoD “Know Your Client (KYC) Quality Assurance (QA) - CB/IB Financial Crime Risk (FCR) and Compliance Business Control Office (BCO) function provides assurance to stakeholders as to whether DB’s KYC files reviewed meet the standards defined in the KYC Policy – DB Group and local requirements (where applicable) through an independent assessment of KYC file, including ascribed Client Risk Ratings and Due Diligence activities undertaken by the Business to manage Financial Crime Risks presented by the Client.

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under child care assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

• Operate as a KYC Quality Assurance SME with the global KYC QA function
• Review KYC files on a sample basis by applying the QA methodology to deliver an objective review of client files from multiple locations globally.
• Perform accurate and consistent QA checks on KYC files across multiple locations, business areas and client types.
• Identify risks within the KYC documentation and confirm issues have been remediated and/or appropriately escalated through the escalation process.
• Review of Tax files on a sample basis to assess the adherence to the policy requirements for some of the key regulatory classifications in the bank, such as MiFID, FATCA, CRC..etc..
• Partner with CLM & AFC QA teams to improve KYC standards
• Support and contribute towards a continuous improvement program of work borne out of a QA testing results, asses root causes and thematic issues proposing steps to be taken to eliminate, evidencing improvements
• Sustain to a culture of teamwork and collective achievement of departmental goals and objectives across QA & CLM teams
• Contribute to forward looking strategy for QA including, AI, machine learning & process re-engineering
• The Operations Expert provides in-depth technical knowledge and expertise covering complex policies, processes, products and regulatory requirements.
• Keep abreast of industry best practices, sharing knowledge with a range of internal stakeholders at all levels, regionally and globally as appropriate.
• Input to Business strategy as required.
• The Operations Expert represents the Bank by managing strong relationships with all relevant internal and external stakeholders e.g. industry forums, regulators, third party vendors, market participants and internal divisions e.g. IT, Legal or Product Management.
• They communicate all changes relating to operational requirements, which impact on relevant processes and controls; ensuring understanding by the relevant target audiences.
• The Operations Expert identifies analyses and reviews operational readiness for any change-related activities. They define the requirements e.g. for the standardisation of processes/policies, translating the required changes for an operational environment and overview effective implementation. They also assess the risks and are responsible for risk mitigation to protect the Bank’s reputation.
• The Operations Expert acts as a Subject Matter Expert (SME), specialising in KYC & AML

Your skills and experience

• Profound knowledge of Know your Customer (KYC) matters and topics with 10+ years KYC operations experience
• Required to review the local documents as part of the KYC QA review
• Analytical skills and attention to detail, with the ability to think laterally around issues, proposing solutions where required
• Experience with investment banking clients and with preferably with risk and complex client entity structures
• Effective communication, organisation, prioritisation and interpersonal skills
• Ability to work to high standards and under strong time constraints
• The ability to utilize your own area of expertise and knowledge to contribute to significant improvements in operational processes and policies. Combine subject matter expertise and able to transfer knowledge to colleagues
• Project management/Process engineering experience within the KYC & AML function
• Engagement with Sr Stakeholders in the organization in form of regular governance forums

How we’ll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.ht

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.
Together we share and celebrate the successes of our people. Together we are Deutsche Bank Group. We welcome applications from all people and promote a positive, fair and inclusive work environment.