Key Accounts Manager - Protective Coating

About the role

As the Business Development Manager, youll play a pivotal role in driving the growth of our Protective Coatings portfolio and expanding our business. You will manage key accounts, spearhead business development efforts , drive specifications and collaborate across departments to identify new opportunities, build long-lasting relationships and accelerate sales performance.

Key Responsibilities:

• Lead and manage key accounts across our entire product portfolio, with a primary focus on Protective Coatings or Construction Chemicals
• Establish strategic partnerships with various customer departments, including R&D, purchase, marketing and operations, to drive business growth
• Understand the potential of key accounts and market share, analyzing positioning to identify opportunities for expansion
• Collaborate with Govt. departments & large contractor teams and internal technical teams to explore innovative opportunities and drive specifications & product adoption.
• Undertstanding of project sales and stakeholder management ( Facility Owner , Contractor , Fabricator / Applicator )
• Own the entire sales cycle, from prospecting to closing, establishing sales objectives and annual forecasts
• Oversee accounts receivables, ensuring timely payments and credit management
• Monitor market trends, customer activity and competitor behavior to provide actionable insights and strategic guidance
• Establish relationships across all customer locations, ensuring alignment and communication for business growth
• Drive the development and management of long-term customer relationships under the guidance of Regional Sales Leadership & Key Account Leadership
• Resolve customer complaints and ensure seamless communication with the Berger Protecton technical and commercial teams
• Track demand-supply dynamics, pricing trends, and market climate, sharing competitive intelligence with management

Who are we looking for

Education B.Tech/BE in Chemical Engineering (MBA preferred)

Experience

• At least 10 years of experience in key account management and business development, specifically in the chemicals, protective coatings , construction chemicals or B2B sectors
• Proven ability to manage large customer portfolios and develop new business opportunities

Skills

• Strategic agility and strong understanding of business trends
• Excellent B2B sales, key account management, and business development skills
• Outstanding communication, negotiation and interpersonal skills
• Ability to influence decision-makers at all levels and drive results
• Strong technical knowledge to understand our product portfolio and provide value to clients
• Financial acumen, with a solid understanding of budgeting, forecasting and business profitability
• Initiative, resilience and problem-solving mindset
• Strong decision-making abilities, planning, organising and teamworking skill

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