Junior D365 functional consultant

• Support the design and configuration of D365 Marketing solutions to meet business needs.
• Participate in functional workshops and discovery sessions with clients to understand their marketing requirements.
• Help with the implementation and customization of D365 Marketing modules, including segmentation, email and text message marketing, and interactive journeys.
• Conduct testing and troubleshooting of D365 Marketing solutions to ensure quality and functionality.
• Provide end-user training and support to ensure effective use of D365 Marketing features.
• Collaborate with cross-functional teams to deliver integrated marketing solutions.
• Maintain documentation of processes, configurations, and user guides specific to the marketing module.
• Stay updated with the latest D365 Marketing features and best practices

Technical Competency

• Bachelor s degree in marketing, Information Technology, Business, or a related field.
• Basic understanding of Microsoft Dynamics 365 Marketing and its functionalities.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Eagerness to learn and adapt to new technologies and methodologies.
• Experience with data analysis and reporting tools is a plus.
• Knowledge of marketing principles and best practices is advantageous

Functional Competency

• Strong understanding of marketing principles and strategies.
• Basic knowledge of Microsoft Dynamics 365 Marketing functionalities.
• Ability to analyze data and derive actionable insights.
• Excellent teamwork and collaboration skills.
• Quick to learn new technologies and marketing trends.
• Ability to manage multiple tasks and deadlines effectively.
• Customer-centric mindset with a focus on delivering value.