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0.0 - 1.0 years
3 - 5 Lacs
Pune, Viman Nagar
Work from Office
Teams at Maximojo work closely with owners & GM's of customer hotels to ensure high occupancy and revenues. Individuals will be required to collaborate with customer hotels on a daily basis and be responsible for revenue strategies to maximise the income of hotels. Maximojo provides all its customer hotels a superior service level agreements (SLA) to ensure high level of customer satisfaction. Candidates will be required to show similar commitments to the team to deliver on these goals. These positions will be based out of Pune head office in Viman Nagar Hotel industry experience, Hotel management graduate
Posted 2 weeks ago
0.0 - 4.0 years
3 - 6 Lacs
Pune, Viman Nagar
Work from Office
Shift: Day Shift for female (Domestic) Experience: 0 4 years Education: HSC (12th Pass) / Graduate Language Requirement: English Job Description: We are hiring energetic and customer-focused individuals to join our Domestic BPO team in Viman Nagar, Pune. As a Customer Support Executive, you will be the first point of contact for our customers, assisting them with inquiries, complaints, and support via phone. Key Responsibilities: Handle inbound customer calls for queries, complaints, or product/service support. Resolve issues efficiently and provide accurate information. Maintain customer satisfaction through effective communication and problem-solving. Record and update customer interactions in the CRM system. Escalate unresolved issues to appropriate internal teams. Meet daily and monthly targets (call volume, resolution, satisfaction, etc.). Required Skills: Good communication skills in English. Basic computer knowledge (typing, CRM usage, data entry). Polite, patient, and customer-oriented approach. Ability to work in a fast-paced environment. Qualifications: Minimum HSC (12th pass); graduates preferred. Prior experience in a call center is an advantage but not mandatory. Freshers are welcome. What We Offer: Fixed day shift with Sundays off (based on process).
Posted 1 month ago
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