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2.0 years
0 Lacs
Tala, Maharashtra, India
On-site
Job Summary As a Front Desk Executive, you will be the face of the resort, welcoming guests and ensuring their check-in/check-out experience is smooth, professional, and memorable. You will provide exemplary guest service while coordinating with various departments to fulfill guest needs and maintain operational efficiency. Key Responsibilities Guest Services • Greet and welcome guests in a warm, friendly, and professional manner. • Handle check-in and check-out procedures efficiently using the PMS (Property Management System). • Respond to guest inquiries regarding resort services, local attractions, and travel directions. Administrative Tasks • Maintain accurate records of guest information, room availability, and billing. • Process payments via cash, card, or digital platforms. • Prepare reports (night audit, occupancy, guest feedback summaries, etc.) Communication • Answer phone calls promptly and route them appropriately. • Handle reservations, cancellations, and room assignment changes. • Liaise with housekeeping, maintenance, and other departments to ensure guest satisfaction. Problem Solving • Resolve guest complaints or issues promptly and professionally. • Escalate unresolved issues to supervisors or managers as needed. Qualifications and Requirements Education: Minimum High School Diploma or Graduate Degree in Hospitality preferred. Experience: 1–2 years in a front desk or customer service role (preferably in hospitality/resort). Languages: Fluent in English, Marathi and Hindi Other Skills: • - Excellent communication and interpersonal skills. • - Strong multitasking and organizational abilities. • - Professional appearance and demeanor. • - Flexible with shifts, including weekends and holidays. Benefits • Free meals/accommodation • Staff discounts • Training & development opportunities
Posted 1 week ago
4.0 - 5.0 years
0 Lacs
Tala, Maharashtra, India
On-site
Job Summary: We are seeking a qualified and experienced Civil Engineer to oversee and manage the construction, development, and structural maintenance of our resort property. The candidate will be responsible for ensuring that all civil works—from infrastructure development to landscaping—are planned, executed, and maintained to the highest standards, aligning with resort aesthetics, sustainability practices, and safety regulations. Key Responsibilities: • Supervise and manage civil construction activities including buildings, roads, drainage systems, landscaping, and infrastructure. • Review architectural and structural plans to ensure feasibility and compliance with local building codes. • Coordinate with architects, contractors, interior designers, and vendors for timely completion of new development or renovation projects. • Prepare and monitor project budgets, timelines, and resource allocation. • Conduct regular inspections to assess the structural integrity and condition of resort buildings and infrastructure. • Oversee repairs, maintenance, and renovation works while minimizing disturbance to resort guests. • Ensure compliance with safety, environmental, and quality standards throughout the construction and maintenance process. • Recommend and implement improvements in civil structures, drainage, water harvesting, waste management, and sustainable building techniques. • Maintain accurate documentation of civil works including plans, contracts, and maintenance logs. Key Skills & Competencies: • Strong knowledge of civil construction, building codes, and engineering principles. • Proficient in AutoCAD, STAAD Pro, MS Project, and other construction software. • Excellent leadership, team coordination, and project management skills. • Ability to manage multiple projects under tight deadlines. • Strong communication and negotiation skills. Qualifications & Experience: • Diploma in Civil Engineering or B.E. in Civil Engineering • Minimum 4-5 years of experience in civil engineering, preferably in the hospitality or resort sector • Experience with resort development, coastal or hill terrain projects is an added advantage.
Posted 2 weeks ago
0 years
0 Lacs
Tala, Maharashtra, India
On-site
Company Description Forest Hills at Tala is a luxury resort located in Tala Village, Raigad, Maharashtra, about 100 km from Mumbai and 130 km from Pune. The resort offers various accommodations like glass house villas, tree houses, and premium tents. With unique amenities at each level, including a restaurant, infinity pool, petting zoo, conference hall, and camping ground, guests can enjoy nature and luxury with stunning views of Agardanda Creek and Tala Fort. Role Description This is a full-time on-site role for an Operations Manager located in Tala. The Operations Manager will be responsible for overseeing daily operations at Forest Hills at Tala, managing staff, coordinating activities, and ensuring guest satisfaction. They will also handle logistics, maintenance, and budget management to ensure the smooth functioning of the resort. Qualifications Strong leadership and organizational skills Experience in hospitality management and operations Excellent communication and interpersonal skills Problem-solving and decision-making abilities Knowledge of budget management and logistics Ability to work under pressure and handle multiple tasks Previous experience in a similar role in the hospitality industry Bachelor's degree in Hospitality Management or related field
Posted 3 weeks ago
2.0 - 5.0 years
0 - 1 Lacs
Tala, Raigad
Work from Office
Role & responsibilities:- Greeting guests, verifying reservations, completing check-in procedures, and facilitating check-out processes. Answering guest questions, providing information about resort amenities, local attractions, and services. Addressing guest concerns, complaints, and requests in a timely and professional manner. Ensuring the reception area is organized, clean, and functional. Handling room reservations, cancellations, and modifications. Communicating effectively with guests, other hotel departments, and vendors. Maintaining records, updating guest information, and performing other administrative tasks as needed. Preferred candidate profile:- Excellent Communication Skills Customer Service Skills. Problem-Solving Skills Polite and Professional Demeanor
Posted 1 month ago
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