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3.0 - 31.0 years
3 - 4 Lacs
Sanath Nagar, Hyderabad Region
On-site
Job Title: Telecaller Team Lead Location: Sanath Nagar, Hyderabad Job Type: Full-Time Experience Required: Minimum 3 Years in Telecalling Languages Required: Hindi, English, and Telugu (Fluent in all three) Job Summary:We are looking for an experienced and dynamic Telecaller Team Lead who is fluent in Hindi, English, and Telugu. The ideal candidate will have at least 3 years of proven experience in telecalling, with the ability to supervise and lead a team of telecallers, drive performance, and ensure high-quality customer interaction and conversion. Key Responsibilities: Make outbound and handle inbound calls professionally, providing information and resolving queries. Lead, mentor, and supervise a team of telecallers to ensure targets are met. Monitor team performance, provide feedback, and conduct regular training sessions. Maintain and report on team metrics such as call volume, conversion rates, and customer satisfaction. Develop scripts and improve calling strategies based on team feedback and business requirements. Ensure quality assurance and compliance with company policies during calls. Manage escalation calls and complex customer issues effectively. Coordinate with the sales and operations teams for lead follow-ups and closures. Generate daily, weekly, and monthly performance reports. Requirements:Minimum 3 years of experience in telecalling (sales/support/collections, etc.). Prior experience in a team lead/supervisory role is mandatory. Excellent communication skills in Hindi, English, and Telugu. Strong leadership and interpersonal skills. Target-driven and result-oriented.
Posted 1 week ago
0.0 - 31.0 years
0 - 0 Lacs
Sanath Nagar, Hyderabad Region
Remote
Home health care
Posted 1 month ago
5.0 - 31.0 years
0 - 0 Lacs
Sanath Nagar, Hyderabad Region
Remote
Company Profile: The Sai Service Group is the largest selling Maruti Suzuki dealership in India and has a presence in Pune, Kolhapur, Mumbai, Goa, Telangana and Kerala. The Sai Service Group started its journey in 1985 and has completed nearly 4 decades in the market till now. The Group aims to be a one-stop customer solution right from car buying and after sales to service, repair, maintenance, insurance and more. Job Description: System Administrator Network & Windows trouble shooting Hardware & Software Management User account permission management Security System Responsible for installing, configuring, maintaining, and troubleshooting hardware and software, as well as managing user accounts, permissions, and network security Backup and Recovery , Technical Support
Posted 1 month ago
0.0 - 31.0 years
0 - 0 Lacs
Sanath Nagar, Hyderabad Region
Remote
Require candidate who has experience in Electrical Works and to supervise the works in the company according to the needs and requirements. No.of vacancies - 1
Posted 1 month ago
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