44 Jobs in Lakshadweep

Azure Databricks present interesting challenges in technologies such as big-data, cloud, storage. We build reliable, highly scalable, and highly performing distributed systems for data analytics on Azure. We are building next generation globally distributed, elastic scale, multi-model cloud database services that are loved by our customers for their power and ease of use. As an engineer, you have an opportunity to work on the latest technology in compute and azure services, hosting to build a massively scalable unified cloud service framework, get to work on heterogeneous transport protocols, apply innovative algorithms for solving placement and load balancing problems at scale. Do you want to solve challenges that you didn’t even know existed until you get to a large size? Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Works with appropriate stakeholders to determine user requirements for a set of features. Contributes to the identification of dependencies, and the development of design documents for a product area with little oversight. Creates and implements code for a product, service, or feature, reusing code as applicable. Contributes to efforts to break down larger work items into smaller work items and provides estimation. Acts as a Designated Responsible Individual (DRI) working on-call to monitor system/product feature/service for degradation, downtime, or interruptions and gains approval to restore system/product/service for simple problems. Remains current in skills by investing time and effort into staying abreast of current developments that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale. Qualifications Required Qualifications: Bachelor's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Other Requirements Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. Preferred Qualifications Bachelor's Degree in Computer Science or related technical field AND 4+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Master's Degree in Computer Science or related technical field AND 2+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. #Azurecorejobs Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

At Microsoft, our core mission is empowering every person and every organization on the planet to achieve more. Industry Solutions (IS) is a global organization of over 16,000 strategic sellers, industry experts, elite engineers, architects and consultants, who along with delivery experts are working together to bring Microsoft’s mission of empowerment – and cutting-edge technology - to life for the world’s most influential customers. We are on the front lines of innovation, working side-by-side with customers to drive value across the entirety of their digital transformation journey. Our team prides itself on embracing a growth mindset, inspiring excellence, and encouraging everyone to share their unique viewpoints and be their authentic selves. Responsibilities At Microsoft, our core mission is empowering every person and every organization on the planet to achieve more. Industry Solutions (IS) is a global organization of over 16,000 strategic sellers, industry experts, elite engineers, architects and consultants, who along with delivery experts are working together to bring Microsoft’s mission of empowerment – and cutting-edge technology - to life for the world’s most influential customers. We are on the front lines of innovation, working side-by-side with customers to drive value across the entirety of their digital transformation journey. Our team prides itself on embracing a growth mindset, inspiring excellence, and encouraging everyone to share their unique viewpoints and be their authentic selves. Qualifications Required/Minimum Qualifications Bachelor's degree in computer science, Engineering, Finance, Business, or related field OR equivalent experience. 1+ year work experience in relevant area of business. Dynamic CRM Stack Additional Or Preferred Qualifications Technical certifications based on domain/service line (e.g., Azure, Security, Dynamics). Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management). Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience OR 3+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Company Description LAKSHADWEEP DEVELOPMENT CORPORATION LIMITED is a hospitality company based out of 27/1038 B, KOCHI, Kerala, India. The company focuses on fostering development and growth within the Lakshadweep region. With strong community ties and a commitment to quality service, LAKSHADWEEP DEVELOPMENT CORPORATION LIMITED aims to enhance the living standards of residents and visitors alike. Role Description This is a full-time, on-site role for a Marine Engineer located in Minicoy. The Marine Engineer will be responsible for managing and overseeing the maintenance and repair of marine equipment, ensuring the operational efficiency of maritime operations, and applying marine engineering principles. Day-to-day tasks include maintaining and servicing ship machinery, troubleshooting technical issues, and ensuring compliance with safety regulations. Qualifications Experience in the Navy and Marine Industry Skills in Maintenance & Repair of marine equipment Proficiency in Maritime operations and practices Strong expertise in Marine Engineering Excellent problem-solving and analytical skills Ability to work effectively on-site and manage time efficiently Bachelor's degree in Marine Engineering or related field Previous experience in a similar role is preferred

As cyber threats grow in scale and complexity, cloud security isn’t just important, it’s essential. At Microsoft, we’re building secure, resilient platforms to protect our cloud environment and meet the highest standards of trust and assurance. We’re looking for a Senior Security Engineer – Cloud Security to help us lead that future. Join our dynamic Regulated Industries team within the Cloud + AI division, where you will drive initiatives that embed security into the fabric of our cloud platforms while enabling rapid, automated detection and response capabilities. You will lead efforts in this hands-on engineering role to eliminate manual toil, build resilient security controls, and ensure our defenses can scale alongside the business. You'll be joining a team that operates at the bleeding edge of cloud and security, working across Azure and hybrid environments to protect Microsoft and its customers through innovation, collaboration, and engineering excellence. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day. Responsibilities Design and deploy advanced security controls and architectures across Azure and hybrid cloud environments. Lead the design of secure, scalable, and resilient systems, influencing decisions across networking, identity, compute, and data boundaries. Develop automation pipelines for detection, response, and remediation using tools like Azure Sentinel, Logic Apps, Defender for Cloud, Microsoft Graph, and custom scripting. Investigate security incidents, help contain threats, and provide technical support for high-impact response efforts. Build scalable integrations with Microsoft security stack to improve visibility, containment, and incident response. Collaborate with threat detection teams to operationalize detection-as-code, security playbooks, and custom analytic rules aligned to MITRE ATT&CK. Partner with engineering, platform, and devops teams to embed security guardrails into CI/CD and cloud workflows. Serve as a technical advisor and mentor to security engineers, sharing best practices for automation and secure-by-design patterns. Contribute to internal frameworks, reusable modules, and open-source tooling that improve cloud security maturity across the org. Develop and integrate machine learning models and AI agents for anomaly detection, behavioral analytics, policy drift detection, alert triage, and security decision support. Track emerging threats, evolving compliance landscapes, and Microsoft’s latest security innovations and turn that insight into action. Qualifications Required Qualifications: 8+ years of experience in security engineering or platform architecture, with 4+ years focused on cloud security in Azure, AWS, or GCP. Deep, hands-on expertise with Microsoft Azure; including AKS, App Services, Key Vault, Managed Identities, API Management and Azure Policy. Advanced proficiency in Python, PowerShell, Kusto/KQL and the ability to design and build tooling that scales across environments and teams. Experience with AI/ML in security contexts, such as anomaly detection, predictive modeling, or triaging security signals using large datasets. Strong communication skills so you can speak both engineer and executive fluently. Preferred Qualifications Hands-on experience with Microsoft Defender for Cloud, Azure Monitor, Sentinel, or Purview. Strong experience building automated solutions for vulnerability management, threat detection, and security configuration drift. Fluency in cloud architecture patterns for multi-region, multi-tenant, and compliance-bound workloads (PCI, HIPAA, HITRUST) Security certifications such as CCSP, GCSA, AZ-305, DP-100 or equivalent. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With over 17,000 employees worldwide, the mission of the Customer Experience & Success (CE&S) organization is to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. Come join CE&S and help us build a future where customers achieve their business outcomes faster with technology that does more. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we help customers and partners resolve their issues quickly, prevent future problems from occurring, and demonstrate new ways to achieve more from their Microsoft investment. Within Customer Service and Support (CSS), our Digital Transformation Platform (DTP) group delivers world-class support for our global customers on their digital transformation journey. We provide valuable support solutions on a wide range of technologies, including Data analytics, Artificial Intelligence and IoT, Business Intelligence and Power BI, SQL, Dynamics 365, and Power Platform, that elevate our customers’ trust in Microsoft and improve their business performance. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, honing your problem-solving, collaboration and research skills, and deepening your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience OR 3+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Microsoft Silicon, Cloud Hardware, and Infrastructure Engineering (SCHIE) is the team behind Microsoft’s expanding Cloud Infrastructure and responsible for powering Microsoft’s “Intelligent Cloud” mission. SCHIE delivers the core infrastructure and foundational technologies for Microsoft's over 200 online businesses including Bing, MSN, Office 365, Xbox Live, Teams, OneDrive, and the Microsoft Azure platform globally with our server and data center infrastructure, security and compliance, operations, globalization, and manageability solutions. Our focus is on smart growth, high efficiency, and delivering a trusted experience to customers and partners worldwide and we are looking for passionate, high-energy engineers to help achieve that mission. The Data Processing Unit (DPU) team brings together state-of-the-art software and hardware expertise to create a highly programmable and high-performance ASIC with the capability to efficiently handle large data streams. Thanks to its integrated design, this solution empowers teams to operate with increased agility and deliver significantly superior performance compared to CPU-based alternatives. We are seeking a Senior Software Engineer/Senior DevOps Engineer to join our DPU and associated tools. You will be a key contributor within our DPU team. You will bring your Operating System, Driver, and Embedded Software Development experience to contribute to DPU software. Your contributions will have a wide impact across Azure through the development of the latest generation PCIe adapter cards. Responsibilities As a DPU Build&Tools Engineer you will be responsible for the following: Build Infra Develop and maintain build and test infrastructure. Plan for longer-term requirements for both build hardware and access to prototype and working Azure systems Help team move existing build and test infrastructure toward Azure processes and platforms while keeping existing hardware and software development making rapid progress Test infra Develop and maintain test infrastructure that allows DPU engineers to test their code on emulators and pre-production silicon/systems Keep test infrastructure and machine fleets running while continuously improving reliability and reducing maintenance burden Work with engineering teams to identify future requirements for infrastructure, machines, and test frameworks Develop test-related tooling, frameworks, and automation that improves developer productivity Qualifications Bachelor's Degree in Computer Science, or related technical discipline AND 4+ years technical engineering experience with coding in languages including, but not limited to, Python. Familiarity with C/C++. OR equivalent experience. 3+ years of experience working with software build, build pipelines and processes (build and release mgmt). C/C++ 2+ years of experience with embedded systems 1+ years of experience with web and REST (Application Programming Interface) APIs apps 3+ years of experience working in projects related to tooling, automation and test frameworks/infrastructure, in a SWE capacity. Preferred 2+ years of experience in OS kernel building, driver building 2+ years of experience in automating infrastructure (on-prem, cloud) 1+ years of experience in monitoring&logging systems Knowledge of networking, storage, embedded systems, or operating systems (Windows, Linux) Knowledge and familiarity with containerized, virtualized environments. Knowledge and experience with distributed systems Experience with Operating System (Linux or Windows) configuration and deployment Experience with ARM architecture Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead. We’re a company of learn-it-alls rather than know-it-alls and our culture is centered around embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. Does this sound like you? Learn more about our cultural attributes. The goal of the Neurodiversity Hiring Program is to build a hiring approach that recognizes and embraces the strengths of Neurodiverse candidates. Neurodiversity encompasses a wide range of cognitive differences, such as ADHD, autism, dyslexia, dyspraxia & dyscalculia. Software engineers (SWEs) work with teammates to solve problems and build innovative software solutions. You are passionate about customers and product quality, and you provide technical guidance to Technical Program Managers and Product Managers they consider user needs and product requirements. You will also be expected to demonstrate an ability to learn and adopt relevant new technologies, tools, methods and processes to leverage in your solutions. As a SWE, you are dedicated to design, development and testing of next-generation software which will empower every person and organization on the planet to achieve more. At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Apply engineering principles to solve complex problems through sound and creative engineering. Work with appropriate stakeholders to determine user requirements for a feature. Quickly learns new engineering methods and incorporates them into work processes. Seek feedback and apply internal or industry best practices to improve technical solutions. Demonstrate skill in time management and completing software projects in a cooperative team environment. Review current developments and proactively seek new knowledge that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale. Qualifications Required Qualifications Currently pursuing Bachelor’s or Master’s degree in Computer Science, Engineering, or related field Must have at least 1 semester/term remaining following the completion of the internship Eligible for the Neurodiversity Hiring Program Preferred Qualifications Ability to demonstrate an understanding of computer science fundamentals, including data structures and algorithms #neurodiversity Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Security represents the most critical priorities for our customers in a world awash in digital threats, regulatory scrutiny, and estate complexity. Microsoft Security aspires to make the world a safer place for all. We want to reshape security and empower every user, customer, and developer with a security cloud that protects them with end to end, simplified solutions. The Microsoft Security organization accelerates Microsoft’s mission and bold ambitions to ensure that our company and industry is securing digital technology platforms, devices, and clouds in our customers’ heterogeneous environments, as well as ensuring the security of our own internal estate. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each day. In doing so, we create life-changing innovations that impact billions of lives around the world. The Data Security team’s mission is to building cloud solutions to support premium features that provide security, compliance, data governance, data loss prevention, and more, in a fully integrated manner from services to clients of Office 365 as well as Windows. We create global scale services to transport, store, secure and manage some of the most sensitive data on the planet and build our services on top of Azure, Exchange and other cloud platforms, and our experiences in Office applications like Outlook. The IDC arm of the team is expanding substantially and is looking for talented and highly motivated engineers. This is an excellent opportunity for anyone who has, or wants to build, expertise in cloud distributed systems, or in security and compliance, or both. Team will be building cloud solutions meeting scales that few companies in the industry are required to support, that leverage state of the art technologies to deliver holistic protection to a planet scale user base. Office 365 is the industry leader in hosted productivity suites and boasts to be the fastest growing business at Microsoft with more than 100 million seats hosted in multiple data centers across the globe. The SCM Engineering team provides leadership, direction and accountability for application architecture, Cloud design, infrastructures development and end to end implementation. You will independently determine and develop architectural approaches and Infrastructure solutions, conduct business reviews, and operate our production services. Strong collaboration skills will be required to work closely with other engineering teams to ensure services/systems are highly stable and performant and meet the expectations of internal and external customers and users. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities We are looking for someone who is a highly motivated, self-starter who thrives in a bottoms-up, fast paced, highly technical environment, has a strong customer focus and understands the importance of Live Site, has a demonstrated ability to establish and manage relationships across organizational boundaries, has proven experience dealing with large scale data architecture, operational architecture and or network Architecture and proven experience creating distributed systems tools of moderate-to-high complexity. You will be responsible to perform investigations and investments in complex areas; designing and delivering features end to end - including system architecture, code, deployment, scale, performance and quality, from conception to delivery. Design and develop large scale distributed software services and solutions Develop “best-in-class” engineering for our services by ensuring that the services and the components are well-defined and modularized, secure, reliable, diagnosable, actively monitored and reusable. Consider testability, portability/monitoring, reliability, and maintainability, and understand when code is ready to be shared and delivered. Focus on customer/partner needs through a data driven approach. Troubleshoot and optimize automation, reliability, and monitoring for LiveSite. Adhere to modern engineering practices, effective coding, writing unit test cases, debugging, code reviewing and creating CI/CD (Continuous Integration/Continuous Delivery) pipelines. Work across geographic and organizational boundaries to define requirements, scope work, develop features, integrate functionality, and meet key performance goals. Own and drive projects with large scope and complicated features by working toward self-defined goals and milestones. Have a sense of pride, commitment, and personal accountability for the service quality, completeness and resulting user experience for the life of the product or service Qualifications Expertise/Experience Solid understanding of Object-Oriented Programming and common Design Patterns 3+ years of relevant software development experience and proficient in C# (Java or C++) In-depth knowledge of cloud development (Azure, AWS, Google Cloud) Experience developing and shipping Azure Services is a plus Experience and involvement with DevOps is a plus Effective communication/collaboration skills, ability to deal with ambiguity and prioritize issues Collaborating with technical partners to deliver end-to-end solutions Experience with multithreading and asynchronous processing Experience with CI/CD pipeline using agile practices Ability to quickly ramp up on multiple technology areas Essential qualifications BS or MS degree in Computer Science or Engineering OR equivalent years of work experience. Minimum of 4 years of applicable work experience Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Senior Technical Support Engineer, you will own, troubleshoot and solve complex customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and deepen your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate, and solve complex customer technical issues and act as an advisor to the customer, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead in building communities with peer delivery roles and share your knowledge through readiness programs, technical coaching and mentoring of others. You deepen your technical and professional proficiency to enable you to resolve complex customer issues, through training and readiness. Product/Process Improvement: You engage with Microsoft Engineering/ Supportability teams to investigate potential product defects and help develop automation techniques and diagnostic tools driving Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years of technical support, technical consulting experience, or information technology experience OR 5+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking 5+ years in designing, implementing and supporting solutions in a complex enterprise environment. 5+ years technical background, enterprise experience, and knowledge in one or more of the technologies below: Identity Synchronization Technologies Authentication and Authorization Management Enterprise level protocols (Kerberos, PKI, Oauth, SAML, WS-Fed, etc) Identity Management Federation Security Management B2B, B2C Role based access control, Permissions management MFA 5+ years of experience in technology, support, training, consulting, architecting, development, network, data center operations, IT admin or operations or equivalent education in technologies below: Azure Active Directory Identity Synchronization Technologies (Dirsync, AAD Connect, FIM…etc) Active Directory Federation Services (ADFS) – or similar 3rd party experience (Shibboleth, CA SiteMinder, Okta, PING etc) Identity and Access Management Office 365 Identity Management Cloud Domain Management Cloud User Management and configuration Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Come build community, explore your passions and do your best work at Microsoft with thousands of University interns from every corner of the world. This opportunity will allow you to bring your aspirations, talent, potential—and excitement for the journey ahead. Software engineers (SWEs) work with teammates to solve problems and build innovative software solutions. You are passionate about customers and product quality, and you provide technical guidance to Technical Program Managers and Product Managers they consider user needs and product requirements. You will also be expected to demonstrate an ability to learn and adopt relevant new technologies, tools, methods and processes to leverage in your solutions. As a SWE, you are dedicated to design, development and testing of next-generation software which will empower every person and organization on the planet to achieve more. At Microsoft, Interns work on real-world projects in collaboration with teams across the world, while having fun along the way. You’ll be empowered to build community, explore your passions and achieve your goals. This is your chance to bring your solutions and ideas to life while working on cutting-edge technology. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Apply engineering principles to solve complex problems through sound and creative engineering. Work with appropriate stakeholders to determine user requirements for a feature. Quickly learns new engineering methods and incorporates them into work processes. Seek feedback and apply internal or industry best practices to improve technical solutions. Demonstrate skill in time management and completing software projects in a cooperative team environment. Review current developments and proactively seek new knowledge that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale. Qualifications Required Qualifications Currently pursuing Bachelor’s or Master’s degree in Computer Science, Engineering, or related field Must have at least 1 semester/term remaining following the completion of the internship Preferred Qualifications Ability to demonstrate an understanding of computer science fundamentals, including data structures and algorithms Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Are you excited about the possibility of working on a high-performance team on the largest Object Storage service in the world? Azure Storage team is chartered with building, managing and running Cloud Storage for Microsoft Azure Cloud. The team works on distributed systems scaling to Exabyte of storage in data centers around the world. Azure Storage provides the persistent storage layer in the cloud, powering millions of Azure virtual machines, holding millions of hours of video, billions of photos and petabytes of other data types. Azure Storage is one of the foundational services in the Azure Cloud and consists of a Storage Platform which currently powers various different storage services including Blob Storage, Table Storage (NoSql Key Value store), Queue Storage, File Storage (new SMB based File Storage), Disk Storage and Data Lake Store (HDFS compliant) which support a variety of storage and analytic workloads. The service hosts data from some of the largest companies in the world plus supports all of Microsoft’s largest online businesses including Xbox, Skype and Bing and has scaled to store exabytes of customer data with the roadmap looking even better in terms of growth. As part of this team you will have the opportunity to work on the biggest of the big data services in Microsoft, live the services culture, embrace and learn in a fast paced, live-site focused environment delivering customer value with everything we do. Come, join an evolving team! You can read more about Azure Storage. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Work in a world class, inclusive and collaborative engineering team. Tackle challenges of scale and criticality that will broaden your engineering horizons. Supports identification of dependencies, and the development of design documents for a product feature with oversight. Assists and learns about breaking down work items into tasks and provides estimation. Works with appropriate stakeholders to determine user requirements for a feature. Acts as a Designated Responsible Individual (DRI) in monitoring system/product feature/service for degradation, downtime, or interruptions for simple problems, and recommends actions to restore system/product/service by following the playbook. With guidance, learns to create and implement code for a product, service, or feature reusing code as applicable. Qualifications Required Qualifications: Bachelor's Degree in Computer Science, or related technical discipline with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Other Requirements Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. Preferred Qualifications Bachelor's Degree in Computer Science or related technical field AND 1+ year(s) technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Master's Degree in Computer Science or related technical field with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. #Azurecorejobs Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

We are the ACES Strategic team (Advanced Cloud Engineering & Supportability), a global engineering team in Azure CXP and we are focused on Strategic Azure Customers. We are customer-obsessed problem-solvers. We orchestrate and drive deep engagements in areas like Incident Management, Problem Management, Support, Resiliency, and empowering the customers. We represent the customer and amplify customer voice with Azure Engineering connecting to the quality vision for Azure. We innovate and find ways to scale our learning across our customer base. Diversity and inclusion are central to who we are, how we work, and what we enable our customers to achieve. We know that empowering our customers starts with empowering our team to show up authentically, work in ways that are best for them, and achieve their career goals. Every minute of every day, customers stake their entire business and reputation on the Microsoft Cloud. The Azure Customer Experience (CXP) team believes that when we meet our high standards for quality and reliability, our customers win. If we falter, our customers fail their end-customers. Our vision is to turn Microsoft Cloud customers into fans. Are you constantly customer-obsessed and passionate about solving complex technical problems? Do you take pride in enhancing customer experience through innovation? If the answer is Yes, then join us and surround yourself with people who are passionate about cloud computing and believe that extraordinary support is critical to customer success. As a customer focused Advanced Cloud Engineer, you are the primary engineering contact accountable for your customer’s support experience on Azure. You will drive resolution of critical and complex problems, support key customer projects on Azure and be the voice of the customer within Azure. In this role, you will work in partnership with Customer Success Account Managers, Cloud Solution Architects, Technical Support Engineers, and Azure engineering with our mission to turn Azure customers into fans with world-class engineering-led support experience. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Technically Oriented- With minimal oversight, track customer incidents, engage with strategic customers and partners to understand issues, contribute to troubleshooting through diagnostics, communicate progress and next steps to customers with a focus on reducing time taken to mitigate critical incidents. Use engineering and support tools, customer telemetry and/or direct customer input to detect and flag issues in the products or with the customer usage of the products. Help customers stay current with best practices by sharing content. Identify and leverage developmental opportunities across product areas and business processes (e.g., mentorships, shadowing, trainings) for professional growth and to develop technical skills to resolve customer issues. Customer Solution Lifecycle Management- With minimal guidance, serve as a connecting point between the product team and customers throughout the engagement life cycle, engage with customers to understand their business and availability needs, develop and offer proactive guidance on designing configurations and deploying solutions on Azure with support from subject matter experts. Handle critical escalations on customer issues from the customer or support or field teams, conduct impact analysis, help customers with answers to their technical questions, and serve as an escalation resource in areas of subject matter expertise. Conduct in-depth root cause analysis of issues and translates findings into opportunities for improvement and track and drive them as repair items. Relationship/Experience Management- Act as the voice of customers and channel product feedback from strategic customers to product groups. Identify customer usage patterns and drive resolutions on reoccurring issues with product groups. Close the feedback loop with the customers on product features. With minimal guidance, partner with other teams (e.g., program managers, software engineers, product, customer service support teams), prioritize, unblock, and resolve critical customer issues. Collaborate with stakeholders to support delivery of solutions to strategic customers and resolving customer issues. Embody our culture and values- Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. This role is flexible in that you can work up to 50% from home. Qualifications Required Qualifications: Bachelor’s degree in engineering, Computer Science, or related field AND 8+ years of experience in Software industry experience related to technology OR equivalent experience. 6 years of demonstrated IT experience supporting and troubleshooting enterprise level, mission-critical applications resolving complex issues/situations and driving technical resolution across cross-functional organizations. 4+ years experience in an external customer / client facing role. 4+ years of experience working on cloud computing technologies. Experience with being on-call. Technical Skills Cloud computing technologies. Demonstrated hands on experience in one or more of the following: Core IaaS: Compute, Storage, Networking, High Availability Data Platform and Bigdata: SQL Server, Azure SQL DB, HDInsight/Hadoop, Machine Learning, Azure -Stream Analytics, Azure Data Factory / Data Bricks Azure PaaS Services: Redis Cache, Service Bus, Event Hub, Cloud Service, IoT suite, Mobile Apps, etc. Experience in Monitoring related technologies like Azure Monitor, Log Analytics, Resource Graph, Azure Alerts, Network Watcher, Grafana, Ambari, Prometheus, Datadog, Confluent, etc. Experience in deploying, configuring, and operating enterprise Monitoring solutions. Experience in one or more automation languages (PowerShell, Python, C#, Open Source) Communication skills: ability to empathize with customers and convey confidence. Able to explain highly technical issues to varied audiences. Able to prioritize and advocate customer’s needs to the proper channels. Take ownership and work towards a resolution. Customer Obsession: Passion for customers and focus on delivering the right customer experience. Growth Mindset: Openness and ability to learn new skills and technologies in a fast-paced environment. The ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

We are looking for an outstanding Senior Software Engineer to join the Microsoft Discovery team and work on an exciting new AI-driven platform that will transform the scientific research process. Microsoft Discovery is a cutting-edge enterprise platform that uses AI agents and high-performance computing to accelerate research and development (R&D) in science and engineering. Microsoft Discovery is already driving breakthroughs in collaboration with partners across industries like chemistry and materials, energy, manufacturing, and pharmaceuticals, showcasing its potential to solve real-world challenges through AI-powered discovery. We innovate quickly, learn from data and experience, think creatively, and aren’t afraid to laugh and have fun – all while tackling challenging customer and partner problems. You will be part of a startup-like environment within Microsoft, joining a highly motivated team that enjoys tough challenges and rapid development iterations. We collaborate closely with key platform teams across Microsoft and Microsoft Research to design, build, and operate the Discovery platform and related products. Responsibilities As a Senior Software Engineer, you will: Architect and build scalable, distributed systems from the ground up. Drive features from ideation to global rollout. Mentor engineers and lead design/code reviews. Improve engineering velocity and service reliability through adoption of AI-enabled process enhancements. Collaborate across Microsoft Research and platform teams to integrate cutting-edge technologies. Apply site-reliability engineering practices to ensure robust operations. Qualifications Required: 7+ years of experience in commercial software development. Bachelor's degree in Computer Science or related field. General awareness of building AI-powered services and multi-agent systems. Proven experience building and operating reliable distributed systems. Preferred Experience with cloud platforms and enterprise-scale services. Experience with widely-used scientific tools in chemistry, physics and bio sciences. Strong problem-solving skills and a bias for action. Passion for scientific innovation and cross-disciplinary collaboration. Advanced degree (MS/PhD) is a plus. Microsoft Mission and Culture Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees, we embrace a growth mindset and work together to innovate, collaborate, and realize shared goals. We ground ourselves in the values of respect, integrity, and accountability, and we strive to create a culture of inclusion where everyone can thrive at work and beyond. This role embodies those values by combining cutting-edge technology with a passion for helping researchers and organizations achieve more. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

At Microsoft, our core mission is empowering every person and every organization on the planet to achieve more. Industry Solutions (IS) is a global organization of over 16,000 strategic sellers, industry experts, elite engineers, architects and consultants, who along with delivery experts are working together to bring Microsoft’s mission of empowerment – and cutting-edge technology - to life for the world’s most influential customers. We are on the front lines of innovation, working side-by-side with customers to drive value across the entirety of their digital transformation journey. Our team prides itself on embracing a growth mindset, inspiring excellence, and encouraging everyone to share their unique viewpoints and be their authentic selves. Responsibilities Pre-Sales Support Participates in the pre-sale process as needed. Helps scope the project by sharing customer or technical knowledge in their specialty domain by leveraging their expertise as a subject matter expert. Technical Delivery Follows the capacity process outlined by Resource, Insights, Capacity, and Capability (RICC) team. Maintains tools with up-to-date skills and availability. Participates in and/or may lead meetings with customers/partners to understand their business needs and/or scenario they are trying to solve. Uses business, technology, and industry strategies to define customer/partner requirements and constraints. Engages others appropriately to understand and define customer requirements. Supports project planning and the development of project documents by defining the risks and dependencies. Communicates the business value of planned solutions to customers/ partners with direction/guidance. Implements mitigations on technical and business risks. Manages their schedule and communicates with project leads. Delivers against Work Breakdown Structure (WBS). Implements technical solutions by completing assigned project tasks with defined quality standards and following Industry Solutions processes. Oversees aspects of implementation. Proactively identifies issues and risks and engages with customers/partners or internal stakeholders (e.g., Project Managers) as appropriate to address and resolve issues. Proactively manages relationships with customers/partners/stakeholders to identify and contribute to the drivers of satisfaction and dissatisfaction, determine the root cause, and establish recovery actions to improve the experience. Intellectual Property Management Acts as an ambassador in consumption of intellectual property (IP) and leverages IP in projects. Proactively assists in the creation of intellectual property content and seeks areas that are available for more IP. Communicates areas that need refreshing or gaps in intellectual property. Provides feedback for continuous improvement. Business Development Identifies opportunities to expand or accelerate the adoption and consumption of cloud and Microsoft technologies. Readiness Learns new technologies or services based on business demands and industry trends. Obtains relevant accreditations and certification(s) as advised by the domain leadership team. Shares experiences, best practices, and product news within the team. Participates in relevant technical communities at Microsoft. Operational Excellence Completes operational tasks and readiness and ensures timeliness and accuracy. Follows Microsoft policies, compliance, and procedures (e.g., Enterprise Services Authorization Policy, Standards of Business Conduct, labor logging, expenses, travel guidelines). Other Embody our culture and values Qualifications Required/Minimum Qualifications Bachelor's degree in computer science, Engineering, Finance, Business, or related field AND 1+ year(s) work experience in relevant area of business OR equivalent experience. Additional Or Preferred Qualifications 3+ years' work experience in relevant area of business. Technical certifications based on domain/service line (e.g., Azure, Security, Dynamics). Delivery Management certification (e.g., Scrum, Agile, Change Management, Project Management). Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Advocacy and Customer Trust (ACT) delivers connected support experiences to our customers to gain and keep their trust. Our Service Manager will be positioned and aligned with our customers as Chief Operating Officers within the account, strategically placed to ensure that we have the appropriate level of engagement to support and drive the customer’s reactive support landscape and improve operational health. As such you will work with some of the world’s largest companies, public sector depts and not for profit organisations pursuing strategic activities, utilising Microsoft technologies to modernise their business. We create an environment where you can do your best work and build a career both in the Service Manager role as well as the wider Microsoft. As your interests and goals evolve we will enable you to connect you with a diverse, thriving community that can help you grow. Weekend on-standby/on-call will be required within the local policies and laws of the hiring country, typically one weekend in six. In the Customer Service & Support (CSS) organization we are looking for people with a passion for delivering customer success. As a Senior Support Escalation Manager, you will be the primary contact managing escalated customer and partner issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and orchestration skills, and deepen your relationship management expertise. This role is flexible in that you can work up to 100% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Customer Resolution: Act as an internal expert to resolve longer-running, sensitive, or escalated issues and identify and build relationships with internal and external teams to resolve customer issues. Lead strategic projects and provide informal coaching and mentorship to less experienced Support Escalation Managers and coordinate resources and establish relationships to remediate future issues. Collaboration: Leverage relationships to remove roadblocks and develop written protocols for issue resolution. Identify reoccurring roadblocks and escalate as needed and manage escalated issues and ensure existing processes don’t hinder resolution. Communication: Manage customer and field expectations around issue response and keep stakeholders informed on issue response and resolution and build strategic relationships with internal teams and partners. Process Improvement: Surface feedback and identify systematic issues and lead process improvement efforts and review retrospective summaries and resolve recurring or sensitive issues. Vendor Relationships: Own and lead relationships with outsource vendors. Qualifications Required Qualifications: 9+ years of technology industry, customer service, or related experience OR Bachelor's Degree in technology, business, or related field AND 6+ years of technology industry, customer service, or related experience OR Master's Degree in technology, business, or related field AND 4+ years of technology industry, customer service, or related experience OR equivalent experience Prior Incident and escalation management experience Proficient in C-level stakeholder management Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Apply Job Type Part-time Description The Employee Services Staff Member is responsible for assisting employees by issuing employee identification cards, company parking permits, employee uniforms, and optional uniform items by using computers and a point of sale computer system. They are also responsible for providing excellent service to Lagoon Employees and applicants. The Employee Services Staff Member will also assist in the hiring process and help complete the required paperwork. This position is seasonal. Seasonal employees perform their work at certain seasons and periods of the year. Their work, by its nature, is not continuous nor is it carried on throughout the year. A seasonal employee who is employed at the conclusion of the season will be terminated. Requirements Able to stand and/or walk for up to eight (8) hours. Able to deal with guests and employees in a friendly, but firm manner. Remain current on general park policies and procedures outlines in the Seasonal Employee Handbook and Park policies and procedures manual. Maintain sensitivity and confidentiality when speaking with Lagoon employees. Able to answer multi-line telephone system quickly and professionally. Able to quickly learn computer systems and be able to operate them while assisting employees or guests either in person or on the phone.

Azure Files Team Is Looking For a Talented And Highly Motivated Principal Software Engineer To Design And Develop The Next Generation Of The Azure File Storage Stack. We Are Building Microsoft’s Cloud Storage Solution - Azure Storage, Which Is a Massively Scalable, Highly Distributed, Ubiquitously Accessible Storage System, Designed To Scale Out And Serve The Entire World, See Azure Storage Paper https://azure.microsoft.com/en-us/blog/sosp-paper-windows-azure-storage-a-highly-available-cloud-storage-service-with-strong-consistency Azure Files is the foundational file system and file sharing service built in Azure Storage, supporting industry-standard Server Message Block (SMB), Common Internet File System (CIFS), Network File System (NFS) and Representational State Transfer (REST) protocols, that is fully compatible with on-premises file servers, both Windows and Linux-based, can scale up to exabytes of storage, and provide world-class reliability, performance, and security. For more details on Azure Files see: https://azure.microsoft.com/en-us/services/storage/files and https://docs.microsoft.com/en-us/azure/storage/files/storage-files-introduction We are looking for enthusiastic candidates looking to grow at a fast pace matching our service and team’s growth, have a passion for writing high quality software and enjoy collaborating with a dynamic team. As a Software Engineer in the Azure Files Storage team, you will develop features at the core storage and the protocol layers of the service, including architectural changes to significantly increase scalability and performance of the file system, including adding Backup, Disaster Recovery and Tiering capabilities. You will have the opportunity to explore distributed system design, protocols such as SMB/CIFS, NFS, and REST, and help solve the performance and scale requirements of the most demanding workloads, used by many large-scale organizations and services. You will have the opportunity to make high-impact changes daily as you build a hyper-scale file storage system that powers the world. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Partners with appropriate stakeholders to determine user requirements for a set of scenarios. Leads identification of dependencies and the development of design documents for a product, application, service, or platform. Leads by example and mentors others to produce extensible and maintainable code used across products. Leverages subject-matter expertise of cross-product features with appropriate stakeholders (e.g., project managers) to drive multiple group's project plans, release plans, and work items. Holds accountability as a Designated Responsible Individual (DRI), mentoring engineers across products/solutions, working on-call to monitor system/product/service for degradation, downtime, or interruptions. Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale and shares knowledge with other engineers. Collaborates with a diverse group of engineers, across all levels, through sharing and learning. Qualifications Required Qualifications: Bachelor's Degree in Computer Science, or related technical discipline AND 10+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Other Requirements Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. Preferred Qualifications Bachelor's Degree in Computer Science or related technical field AND 10+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Master's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. #Azurecorejobs Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Apply Description Lagoon has currently filled most positions for applicants 14- and 15-year-olds for the 2025 Season. If we have any openings, we will contact you about a Hiring Event. Please complete this application if you are willing and able to comply with the following LAGOON COASTER CULTURE expectations: SAFETY We create a safe work environment for every guest and employee. We report all incidents to the Safety & Security Office. G.U.E.S.T. SERVICE We always provide exceptional G.U.E.S.T Service. Greeting - Uniform - Enthusiasm - Smile -Thank you TAKING PRIDE We take pride in ourselves through our appearance and behavior when representing Lagoon. We take pride in a job well done, pride in our facilities and equipment, and pride in the cleanliness of the Park. TEAMWORK We are an inclusive team working together in an environment of mutual respect and integrity. We are flexible in our work duties and lend a helping hand as needed Requirements Lagoon hires team members which are 14/15-year-old for the following positions: Food Service Team Member Games Attendant Grounds Attendant Landscaping Team Member Pioneer Village Crew Merchandise Team Member Lagoon A Beach Deckhand Ride Attendant Admissions Team Member Ticketing Team Member Campground Attendant Access Control Officer Campground Attendant Group Event Services Team Member

Have you ever imagined the world with an infinite amount of storage available and accessible to everyone? A place where everyone in the world can easily access their books/music/photos/video/any data from anywhere at any time via any means (e.g. mobile phones, tablets, PCs, smart devices, etc). Did you ever desire a universally accessible storage system to record all the knowledge known to mankind, to keep all the books/music/videos ever created, or to store all the data collected from all the scientists in the world for them to collaborate upon? Do you want to be part of a team that strives to bring these to reality? If so, the Microsoft Azure Storage team is what you are looking for. We are building Microsoft’s cloud storage solution - Microsoft Azure Storage, which is a massively scalable, highly distributed, ubiquitously accessible storage system, designed to scale out and serve the entire world. We continue to have tremendous hockey stick growth, we have many Exabyte’s of data stored, and are designing and building systems for Zettabyte scale to support demand growth for the coming years. To be successful in these areas, you must thrive while solving challenges related to durability, availability and concurrency for a distributed system. You will have an opportunity to make high impact changes on a daily basis as you build a hyper scale storage system that may indirectly or directly be used daily by your friends and family. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Collaborates with appropriate stakeholders to determine user requirements for a scenario. Drives identification of dependencies and the development of design documents for a product, application, service, or platform. Creates, implements, optimizes, debugs, refactors, and reuses code to establish and improve performance and maintainability, effectiveness, and return on investment (ROI). Leverages subject-matter expertise of product features and partners with appropriate stakeholders (e.g., project managers) to drive a workgroup's project plans, release plans, and work items. Acts as a Designated Responsible Individual (DRI) and guides other engineers by developing and following the playbook, working on call to monitor system/product/service for degradation, downtime, or interruptions, alerting stakeholders about status and initiates actions to restore system/product/service for simple and complex problems when appropriate. Proactively seeks new knowledge and adapts to new trends, technical solutions, and patterns that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale. Qualifications Required Qualifications: Bachelor's Degree in Computer Science, or related technical discipline AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Other Requirements Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. Preferred Qualifications Bachelor's Degree in Computer Science or related technical field AND 10+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Master's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. #Azurecorejobs Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

Online Malayalam Tutor (remote) We're a global marketplace that connects tutors with hundreds of thousands of learners across the globe. Our goal is to unlock human potential through learning. We're looking for dedicated, enthusiastic, and passionate Malayalam teachers to tutor students online and help them achieve their language-learning goals. What you’ll do as a Preply tutor : You'll teach Malayalam online to students across the globe, and enjoy the numerous benefits of teaching on Preply : Manage your tutoring business: Set your own rate and get guidance on attracting learners to boost your income. Teach students your way: Follow your own teaching philosophy, set your own schedule, and work from anywhere . Learn and grow as a tutor: Enjoy free professional development courses and live webinars. Conduct lessons with eas e: Feel empowered by our virtual teaching space and AI-driven tools. Connect with other tutors: Get inspired by connecting with tutors in our supportive community. What you need to become a Preply tutor: Proficiency in Malayalam A university degree or language teaching certificate (preferred but not required) Experience teaching one-to-one classes (preferably online) Experience using or creating materials and resources High-speed internet connection Cheerful, patient, and responsible attitude towards teaching To apply, be ready with the following: A short description of yourself and your strengths as a tutor Your best headshot A short video introduction to help students get to know you (you can record this on Preply when you apply) A digital copy of your certifications and/or diploma An understanding of your schedule & availability Once registered, the Preply team will evaluate your profile and activate it within 3 working days. Then, you'll need to complete a short onboarding process to become visible to students.Watch our video to see how to apply step by step: https://www.youtube.com/watch?v=ud-WZkp6wlg Disclaimer: Tutors on Preply are independent contractors. Being a Tutor on the Preply platform means you are subject to Preply's Terms of Service, which you will be able to access on our website.Your privacy is important to us. Preply Privacy Policy explains our online information practices and the choices you can make about the way your personal data is used at Preply platform. Show more Show less

The Business & Industry Copilots group is a rapidly growing organization that is responsible for the Microsoft Dynamics 365 suite of products, Power Apps, Power Automate, Dataverse, AI Builder, Microsoft Industry Solution and more. Microsoft is considered one of the leaders in Software as a Service in the world of business applications and this organization is at the heart of how business applications are designed and delivered. Join our dynamic team as a Low Code Engineer, where you'll play a pivotal role in driving innovation and efficiency through low-code/no-code solutions. You'll collaborate with cross-functional teams to develop and deploy advanced automated workflows, enhance user interactions, and lead the integration of AI agents within production services. This is an exciting time to join our group Customer Experience - CXP and work on something highly strategic to Microsoft. The goal of the Customer Experience - CXP Engineering is to build the next generation of our applications running on Dynamics 365, AI, Copilot, and several other Microsoft cloud services to deliver high value, complete, and Copilot-enabled application scenarios across all devices and form factors. We innovate quickly and collaborate closely with our partners and customers in an agile, high-energy environment. Leveraging the scalability and value from Azure & Power Platform, we ensure our solutions are robust and efficient. If the opportunity to collaborate with a diverse engineering team, on enabling end-to-end business scenarios using cutting-edge technologies and to solve challenging problems for large scale 24x7 business SaaS applications excite you, please come and talk to us! Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. To succeed in this role you will need to : Solve Problems with Analytical Approach- Extracting actionable insights to understand their implications within the solution context; solving problems and making decisions through a swift, informed, and strategic approach. Craft Automated Business Solutions-Developing solutions by employing low-code/no-code solutions and guiding projects through development to ensure alignment with business requirements. Create Robust Low-Code/No-Code Solutions-Leveraging computer science principles to design, develop, and optimize scalable business applications with low-code/no-code solutions. Drive Effective Stakeholder Relationships-Fostering a cooperative environment across diverse teams and stakeholders, influencing and managing social relationships and interactions to ensure clear understanding and alignment of mutual goals for program success. Responsibilities Low Code Solution Devlopment and Deploymnet Engage with stakeholders to understand business objectives and translate them into program requirements and technical specifications. Serve as a liaison between business and technical teams to ensure alignment of technical specifications with business goals. Collaborate with product management, business stakeholders, and engineering teams to identify and address gaps with low-code/no-code solutions (e.g., Power Platforms). Design application solutions using configurations established in low-code/no-code platforms (e.g., Power Automate) and develop advanced automated workflows. Lead design and code reviews within the team and support the development of technical best practices and architectural guidelines. User Support Develop production services by configuring settings utilizing low-code/no-code solutions to meet stakeholder needs. Coordinate the integration of AI agents within production services to enhance user interactions. Develop rules that govern production services logic and workflows to ensure the application adapts to complex business processes and regulatory requirements. Lead incident reviews and propose automation to prevent future issues. Develop and deliver training sessions and materials on the capabilities of low-code/no-code solutions. Industry Knowledge Proactively research emerging trends and innovations in the low-code/no-code solution industry. Evaluate new tools, platforms, and updates to assess their potential for improving efficiency, scalability, and functionality of the development process. Qualifications Required Qualifications Bachelor's Degree AND atleast 1 yr of experience to maximum 3 years experience in low-code application development, engineering product/technical program management, data analysis, or product development OR equivalent experience Preferred Qualifications Bachelor's Degree AND atleast 1 years experience in low-code application development, engineering product/technical program management, data analysis, or product development OR equivalent experience Atleast 1 year of experience using low-code/no-code programs (e.g., Dataverse, Power Applications). Atleast 1 year of experience managing and configuring artificial intelligence solutions (e.g., chatbots). Atleast 1 year of experience with programming/coding. Certification with Microsoft platforms (e.g., Azure, Microsoft 365) or equivalent. Project management certification (e.g., Project Management Professional, Six Sigma). Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

Azure Cloud has one of the highest number of data centers amongst all the cloud providers. Azure Storage, which is a massively scalable, highly distributed, ubiquitously accessible storage system, is designed to scale out and serve the entire world with hundreds of thousands of devices in our data centers across the world. This role provides a unique opportunity to work on both software and hardware optimizations that will help drive the scale of Azure Storage to the next level. We are looking for a Software Engineer who is passionate about building and optimizing a world class distributed file system. If you love large scale distributed systems, love to work on new projects where you can define the work, scope, direction, and architect new solutions to make an impact on a massive product like Azure storage, this could be position for you! You will have an opportunity to make high impact changes daily as you build a hyperscale storage system that may indirectly or directly be used daily by of your friends and family. You will be working on the cutting edge of distributed systems and high scale storage on some of the largest storage systems on the planet, solving the interesting challenges that come with high scale, rapid growth, and continued innovations. You would be joining a talented, highly collaborative team, with responsibility for engineering the lowest most fundamental layers of the Azure storage service. The role brings exposure to cutting edge storage, memory, networking, and distributed system technologies, with broad opportunity to influence both the business and the industry. The team is responsible for the meta-data data service as well as storing the data across storage servers while ensuring high availability, reliability, durability, and cost efficiencies. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Creates and implements code for a product, service, or feature, reusing code as applicable. Contributes to efforts to break down larger work items into smaller work items and provides estimation. Acts as a Designated Responsible Individual (DRI) working on-call to monitor system/product feature/service for degradation, downtime, or interruptions and gains approval to restore system/product/service for simple problems. Remains current in skills by investing time and effort into staying abreast of current developments that will improve the availability, reliability, efficiency, observability, and performance of products while also driving consistency in monitoring and operations at scale. Embody our culture and values Qualifications Required Qualifications: Bachelor's Degree in Computer Science, or related technical discipline with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. Other Requirements Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire/transfer and every two years thereafter. Preferred Qualifications Bachelor's Degree in Computer Science or related technical field AND 1+ year(s) technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR Master's Degree in Computer Science or related technical field with proven experience coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience. #Azurecorejobs Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. As a Senior Support Engineering Manager, you will lead a team of support engineering roles with deep product knowledge that resolve customer technical issues. You will manage the customer relationship from a support standpoint, enable your team to deliver a great customer experience and drive Microsoft Product Improvement. This opportunity will allow you to accelerate your career growth and hone your customer relationship management skills. You will develop deep technology industry knowledge and become adept at building and leading diverse teams. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities People Management: You lead a team of product experts that solve complex customer technical issues by practicing leadership principles, driving accountability and attracting/ retaining great people. Response and Resolution: You manage the customer relationship with regards to Technical Support and act as an escalation point for Support Engineers to remove roadblocks. Readiness: You ensure your team has the technical skills required to provide a great customer experience. Product/Process Improvement: You ensure your team understands the product feedback cycle and participate in case triage meetings. You identify the right resources to implement automation or tools. Business Integration: You establish engagement strategy to promote effective collaboration across other teams and organizations to enable a great customer experience. Qualifications Required Qualifications: 5+ years of operational excellence, delivery management, account management, sales, or vendor management experience OR a Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 3+ years operational excellence, delivery management, account management, sales, or vendor management experience OR equivalent experience 1+ year(s) of people management experience Language Qualification English Language: fluent in reading, writing and speaking. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less

With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. We drive cross-company alignment and execution, ensuring that we consistently exceed customers’ expectations in every interaction, whether in-product, digital, or human-centered. CE&S is responsible for all up services across the company, including consulting, customer success, and support across Microsoft’s portfolio of solutions and products. Join CE&S and help us accelerate AI transformation for our customers and the world. Within CE&S, the Customer Service & Support (CSS) organization builds trust and confidence for every person and organization through delivering a seamless support experience. In CSS, we are powered by Microsoft’s AI technology to help consumers, businesses, partners, and more, resolve their issues quickly and securely, helping prevent future problems from occurring and achieving more from their Microsoft investment. In the Customer Service & Support (CSS) team we are looking for people with a passion for delivering customer success. As a Technical Support Engineer, you will own, troubleshoot and solve customer technical issues. This opportunity will allow you to accelerate your career growth, hone your problem-solving, collaboration and research skills, and develop your technical proficiency. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond. Responsibilities Response and Resolution: You own, investigate and solve customer technical issues, collaborating within and across teams and leveraging troubleshooting tools and practices. Readiness: You lead or participate in building communities with peer delivery roles and, where appropriate, share your knowledge. You develop specific technical and professional proficiency to enable you to resolve customer issues, through training and readiness. Product/Process Improvement: You identify potential product defects and escalate appropriately to resolve, contributing to Microsoft product improvements. Qualifications Required Qualifications: Bachelor's degree in Computer Science, Information Technology (IT), or related field AND 1+ years of technical support, technical consulting experience, or information technology experience OR 3+ years of technical support, technical consulting experience, or information technology experience. OR equivalent experience Language Qualification English Language: fluent in reading, writing and speaking. Ability to meet Microsoft, customer and / or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud Background Check upon hire / transfer and every two years thereafter. Microsoft is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Show more Show less