6 Jobs in Dabhoda

Responsibilities: Responsible for providing, planning, conducting, and directing the analysis of complex business initiatives to be actioned upon. Provide technical support and resolve requests around the System’s technology verticals. Acts as SME escalation on site and on-call support within the internal IT Server Operations team for high severity issues, VIP service requests, in-progress projects, and vendors. Work hand in hand with other technology teams to provide solutions to end user needs. Documentation and Implementation of Standard and Normal Changes and support for Emergency Changes. Work along with other teams to plan and deploy patches and or upgrades to the Virtual Desktop Infrastructure environment entire stack. Perform peer reviews for Method of Procedure and enforce Policies and standardization. Operates medium to highly complex tasks on Proxmox,Vmware, Horizon, Cisco M7 and UCS platforms. Handle and support Cloud technologies as GCP, Azure and AWS Configure System settings as per global policies and standardization. Operate Virtual platforms configure and operate DNS, DHCP, Active Directory, NTP, Shared Folder Services, Proxies, Windows Operating Systems, and related technologies. Provides Support to Global Security Audits acting as POC from IT Server Operations Team within the Auditor Interviews and evidence asks. Collaborate with Engineering New Client Launches and new technology projects (tasks), enabling new business and features. Perform other project-related duties as requested by management, hardware and software maintenance on servers devices/ cloud, and virtual services. Skills: Problem-solving and decision-making skills. Excellent communication and interpersonal skills Teamwork and Remote Work skills. Ability to respond to External & Internal requests Fast adaptation to technology changes Knowledge: vCenter & ESXi Strong knowledge and practice background Windows Active Directory strong knowledge and practice background Windows Infrastructure Services: DHCP, DNS, DFS, WSUS, NTP, WSFC, Certificates. Common troubleshooting knowledge for multi-tiered architecture. Powershell Scripting and Bash Shell Scripting. Proxmox, VMWare Horizons - VDI Integration with VMWare and Active Directory Netapp and VirtualSan knowledge and practice background. Cisco UCS and Dell Servers Knowledge (VxRail + HyperConverge/Hyperflex) Cloud Technologies knowledge including but not limited to GCP, Azure, AWS, Linux knowledge: administration, maintenance and deployment. Miscellaneous Application Services; Squid, IIS, Apache, SFTP, TFTP, Postfix, etc. Knowledge in Cloud interaction in any/all of these technologies: GCP, Azure,AWS. Studies & Experience: Bachelor in Computer Science or Information Systems degree. VCA DBT - VMWare Certified Associate (desirable) MCSA - Microsoft Certified Solutions Associate (desirable) VCP DTM - VMWare Certified Professional Desktop and Mobility (desirable) Experience in Virtualization, Proxmox, VMWare and Virtual Desktop Environments Experience in Microsoft Windows, Active Directory and entire Windows Stack. Infrastructure Management, Physical Servers, Physical Storage, etc. Minimum of 6+ years experience in a systems development role. mandatory

Key Responsibilities: Lead the Problem Management process, including identification, analysis, investigation, and resolution of root causes for incidents and recurring issues. Collaborate closely with Incident Managers, Service Desk teams, and other IT stakeholders to prioritize and resolve problems impacting service delivery and operational efficiency. Conduct root cause analysis (RCA) sessions to identify underlying causes of problems, document findings, and develop corrective and preventive actions (CAPAs). Manage problem records in the IT service management (ITSM) system, ensuring accurate documentation, categorization, prioritization, and timely resolution of problems. Implement and maintain problem management strategies, policies, and procedures aligned with ITIL best practices to drive continuous improvement and minimize the impact of incidents on business operations. Develop and analyze problem management metrics, KPIs, and reports to measure performance, identify trends, and track the effectiveness of problem management activities. Coordinate with Change Management, Release Management, and Configuration Management teams to ensure alignment and integration of problem management activities with other IT service management processes. Participate in major incident reviews, service reviews, and post-implementation reviews to identify lessons learned and implement improvements in problem management processes and procedures. Provide guidance and support to junior problem management staff, fostering a culture of continuous improvement and knowledge sharing within the team. Stay current with industry trends, best practices, and technologies related to problem management and IT service management. Requirements: Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent work experience). Proven experience (4+ years) in problem management or incident management roles within a corporate IT environment, with a strong understanding of IT service management principles and methodologies. Technical proficiency in conducting root cause analysis (RCA) and problem resolution across IT infrastructure, applications, and services. Experience with IT service management tools (e.g., ServiceNow, BMC Remedy) and familiarity with ITIL framework. Strong analytical and problem-solving skills, with the ability to effectively prioritize and manage multiple problems and projects simultaneously. Excellent communication and interpersonal skills, with the ability to collaborate effectively at all organizational levels. ITIL Foundation certification or higher-level ITIL certifications preferred. Experience in managing problem management processes in a complex organizational environment.

Position overview: EUC Specialist Senior is responsible for providing first line support to internal clients, administration staff and EUC specialist in assisting them with additional hardware and software and hardware requirements and making sure that the systems are working properly according to company standards. Resource is responsible for providing technical support to both operations and staff, always looking for continuous improvement in the processes established, and is also responsible for ensuring the availability of computing resources to the organization. Key responsibilities: Provide technical on-site or remote support to end-users for the resolution of issues with hardware or software Create WiFi credentials for clients and other visitors and provide any required support to enable access Install, configure, and maintain operating systems and software applications Troubleshoot reported issues and escalate to the specialized team when required (Network, Telephony, Server, etc) Provide support and troubleshooting expertise for new client launches Perform hardware maintenance and upgrades, coordinating with vendors for hardware repairs or replacements Maintain technical documentation of configurations, procedures, and troubleshooting steps

Job Details: Excellent verbal, written, and presentation communication Skills Intellectually curious – fast and self-driven learner in areas including new business models, analytical techniques, technical skills, etc. Demonstrated analytical and problem-solving experience Demonstrated strong organizational, time management, prioritization, and coordination skills Ability to self-initiate follow-up, work independently, and adhere to deadlines Ability to build strong stakeholder relationships and foster ownership, innovation, and collaboration within a team Average to advanced proficiency in data analysis and data modeling Advanced analytical thinking Ability to multitask, meet deadlines, and adhere to project timelines. Process mapping or process documentation experience Conduct in-depth data analysis to identify errors and areas for improvement, contributing to the ongoing improvement of the reporting processes. Ability to speak with Senior level stakeholders (Directors, VPs, etc.) Ability to understand client requests and translate them into BI solutions Flexibility to work on ad hoc tasks required by stakeholders

Main Responsibilities: ? Reporting analysts gather and maintain a wide array of data-related business processes and reporting ? This involves both entering information into existing databases and creating new processes and programs to accurately input and store critical data ? They also work with data structures and metadata to ensure consistency, security, and accessibility ? Reporting Analysts take an active role in data analysis and interpretation ? They assemble, analyze and evaluate internal operational data, demonstrating ability to determine trends ? Includes the comparison of data across different sources and definitions ? Reporting analysts frequently need to exercise sound judgment while analyzing and interpreting data to ensure a high level of accuracy, timeliness, and usefulness for business leaders ? Prepare necessary data, documents and reports needed for upper management and executives, on a weekly, monthly, quarterly or yearly basis ? Reports can be created in any Telus allowed tools like Google Suite, Excel or Sisense ? Reporting analysts frequently need to exercise sound judgment while analyzing and interpreting data to ensure a high level of accuracy, timeliness, and usefulness for business leaders ? Reporting analysts frequently work across business lines, conferring with managers and executives to gather requirements and specifications while developing enhanced data and reporting tools ? They work directly with team leaders to gain a better sense of the current shortcomings in reporting technology and devise solutions to enhance reporting and data management ? To ensure data accuracy and efficiency, the reporting analyst conducts routine audits of data sources or storage, conducting many tests and analyzing the results before devising new solutions or finding ways to enhance data management solutions ? Other tasks deemed necessary for the role

Overview: Class: Full-time AND Permanent Legal Entity: SNEX Technology Services Private Limited Organization: SNEX Technology Services Private Limited Report to: Accounting Manager Company Overview Connecting clients to markets – and talent to opportunity With 4,300 employees and over 400,000 retail and institutional clients from more than 80 offices spread across five continents, we’re a Fortune-100, Nasdaq-listed provider, connecting clients to the global markets – focusing on innovation, human connection, and providing world-class products and services to all types of investors. At StoneX, we offer you the opportunity to be part of an institutional-grade financial services network that connects companies, organizations, and investors to the global markets ecosystem. As a team member, you'll benefit from our unique blend of digital platforms, comprehensive clearing and execution services, personalized high-touch support, and deep industry expertise. Elevate your career with us and make a significant impact in the world of global finance. Business Segment Overview Corporate: Engage in a deep variety of business-critical activities that keep our company running efficiently. From strategic marketing and financial management to human resources and operational oversight, you’ll have the opportunity to optimize processes and implement game-changing policies. Responsibilities: Job Purpose We are seeking a dynamic and experienced Accounts Receivable (AR) Manager to lead and scale our AR operations team in Bangalore. The ideal candidate will bring hands-on expertise in Oracle ERP, specifically in the Oracle AR module, and a strong background in building global AR functions. This role will also require leadership in implementing the Oracle AR module across multiple legal entities, ensuring compliance with SOX controls and local regulatory requirements in a highly controlled environment. Primary duties will include: Team Leadership & Development: Hire, train, and manage a high-performing AR team based in Bangalore. Build a scalable AR operations structure aligned with global standards and regional nuances. Foster a culture of operational excellence, accountability, and continuous improvement. Oracle ERP Implementation & Optimization: Lead or support the rollout of the Oracle AR module for newly acquired or expanding business units. Partner with cross-functional teams (IT, Finance, and Operations) to configure, test, and optimize AR processes in Oracle. Champion best practices within Oracle AR to ensure efficiency, scalability, and accuracy in receivables management. Operational Excellence: Oversee end-to-end AR functions including billing, cash application, dispute resolution, and collections. Monitor key AR metrics (DSO, aging, bad debt reserves) and drive process improvements. Ensure timely and accurate financial reporting of AR activities. Compliance & Controls: Maintain and enhance internal controls to comply with SOX and local regulatory standards. Work closely with internal and external auditors to support periodic audits and control testing. Ensure all AR processes are documented and updated in alignment with global compliance requirements. Qualifications: To land this role you will need : 7+ years of AR experience, including 3+ years in a leadership role. Proven experience with Oracle ERP, especially in Accounts Receivable configuration and operations. Track record of building AR functions from the ground up, ideally in a shared service or global delivery center environment. Experience deploying or expanding Oracle AR for multiple legal entities or newly acquired companies. Strong understanding of SOX, internal controls, and financial compliance frameworks. Ability to manage multiple system integrations and cross platform feeds to be able to meet requirements for all businesses in the group. Understanding of payment methods and best practices for applying payments from multiple sources including reconciling and communicating to other departments as needed. Excellent analytical, communication, and interpersonal skills. What makes you stand out: Experience in a highly regulated industry such as financial services, insurance, or public company environments. Familiarity with intercompany transactions, multi-currency operations, and regional tax/local statutory requirements. Able to navigate multiple business requirements on invoice formats, reporting details, language, and local processing. Proven team leader that can keep the AR team motivated and accountable. Previous experience with global ERP rollout or finance transformation projects. Education / Certification Requirements: Bachelor’s degree in Accounting, Finance, or related field; CPA or equivalent is a plus. #LI-Hybrid #LI-GM1