593 It Support Jobs - Page 3

About the Role: We are seeking a dedicated professional with a comprehensive understanding of FLTs and a solid foundation in Basic Network related knowledge . The ideal candidate will demonstrate a Proactive approach , effectively support users remotely by being hands on to assist remotely to users , and possess basic knowledge on POS systems. They should be enthusiastic about taking up new projects and excel as a problem solver . Key Responsibilities: • Maintain expertise in FLTs and demonstrate practical understanding in related fields. • Apply Basic Network related knowledge to troubleshoot and support system issues. • Display a Proactive approach with a hands on method while assisting remotely to users . • Leverage basic knowledge on POS to facilitate system support and overall management. • Embrace opportunities to engage in new projects as they arise. • Utilize strong problem solver skills to address and resolve technical challenges. • Employ fundamental understanding of LAN cabling and crimping issue identification . • Integrate knowledge on MDM to support relevant processes. • Demonstrate hands-on proficiency with excel to prepare, analyze, and publish reports effectively. • Conduct weekly store visits for regular system health check-ups as part of the overall scope of work.

The IT Support Team Manager within Backbaud Corporate IT is a hybrid roe, providing eadership to direct reports and technica support, incuding compex troubeshooting and customer support for the companys endpoints. This roe is aso accountabe for managing oca vendors that service Backbaud. The roe coaborates cosey with the IT Support System Engineering teams to ensure exceent system support. What You Do Peope Management Responsibiities Coach and manage IT support staff on KPIs, customer focus, knowedge management, and reated activities. Provide deveopment opportunities for team members. Faciitate team meetings and training sessions. Manage performance reviews and provide constructive feedback. Foster a coaborative and positive team environment. Endpoint Support Assist with in-office support needs, incuding ive support requests (in-person, phone, and chat). Support for endpoints (Desktop environment, VDI, mobie devices). Hardware maintenance, instaation, troubeshooting, and evauation for use cases. Desktop software instaation and troubeshooting. Desktop image depoyment and maintenance. Configure, insta, maintain, and repair various endpoint products (PCs, MACs, scanners, printers, periphera devices). Mobie device management. Understanding of Microsoft Entra ID, Microsoft MFA, and physica authentication tokens (e.g., Yubikey technoogy). Experience in IT service management processes (Request Fufiment, Incident management, Change management). Endpoint Management Responsibiities Ensure compiance with Standard Operating Procedures (SOP) and Service Leve Agreements (SLA). Coordinate preventive maintenance and service programs for endpoint devices. Provide Service Desk escaation support. Anayze probem trends, determine root causes, and make recommendations to the team and management. Conduct compex troubeshooting and root cause anaysis. Knowedge Management Appy Knowedge Centered Soutions (KCS) methodoogy to daiy incident management. Create new knowedge base artices based on customer incidents. Edit and update current knowedge base artices. Coaborate with appication support to deveop new knowedge for the team. Other Skis: IT management experience with office moves or new office setups. Vendor management experience, interfacing with third-party vendors to ensure agreed-upon services are fufied. What you' bring 10 years reevant professiona experience, 5 years or more manageria experience In-depth knowedge of Windows OS and MS Office suite products. Experience with Appe operating systems and mobie devices. Experience with ServiceNow or other ticket tracking software. Soid experience in ITIL service management processes, with practica knowedge in Service Transition ifecyce processes. CertificationsA+, Net+ recognized. Must have experience managing 3rd party service deivery vendors. Abiity to work fexibe hours as required by business priorities Stay up to date on everything Backbaud, foow us on Linkedin, X, Instagram, Facebook and YouTube Backbaud is proud to be an equa opportunity empoyer and is committed to maintaining an incusive work environment. A quaified appicants wi receive consideration for empoyment without regard to race, coor, reigion, gender, gender identity or expression, sexua orientation, nationa origin, physica or menta disabiity, age, or veteran status or any other basis protected by federa, state, or oca aw.

Job Description: Essential Job Functions: Should be skilled in following: Working experience of Finacle Menu Options (CBS Version 7. 0. 25, UBS version 10. 2. 18), Business Logic of banks, handling calls, managing EOD/ BOD operations of bank Working Experience of Core Banking Solutions and Banking IT support Experience of Troubleshooting and Resolution of issues observed/reported on day to day basis Working experience on Service Management/ Ticketing Solutions Working experience as Delivery Lead in similar Project Basic Qualifications: Should be Science/ Commerce/Engineering Graduate, preferably, BE/B. Tech/MCA/MBA Strong problem-solving and analytical skills Effective communication and teamwork abilities Eagerness to learn and adapt to challenging technical tasks Other Qualifications: Advanced degree in a related field is a plus Relevant certifications or training a plus At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We re committed to fostering an inclusive environment where everyone can thrive. Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here .

Job Overview: The IT Support Manager is responsible for overseeing and managing the IT support operations, ensuring that end-users experience minimal disruptions to their IT services. This role involves leading a team of IT support professionals, managing day-to-day support activities, coordinating troubleshooting efforts, and ensuring the effective delivery of IT services to meet business requirements. The IT Support Manager will work closely with various teams across the organization to align IT support services with organizational goals. Key Responsibilities: Leadership and Team Management: Lead, mentor, and manage a team of IT support engineers and technicians. Ensure timely resolution of IT support tickets, emails, and issues. Foster a collaborative and efficient work environment, focusing on continuous improvement. Develop and implement training programs for the team to stay up to date with new technologies. Incident and Problem Management: Oversee incident management processes, ensuring swift resolution of critical issues. Proactively identify and resolve recurring IT problems to improve long-term service delivery. Manage escalations and ensure efficient handling of high-priority issues, customer escalations, responding emails. Network management, Linux / Windows server administration, Radware configuration, IIS Management, IT infrastructure, Disaster recovery activities, Security, Performance Monitoring, Patch Management Service Delivery and Performance: Monitor the performance of IT systems and infrastructure to ensure optimal availability and reliability. Ensure adherence to SLAs (Service Level Agreements) and KPIs (Key Performance Indicators). Conduct regular reviews of IT support metrics and implement corrective actions when necessary. Process Improvement: Identify opportunities for automation and process improvement within IT support operations. Develop and implement best practices for IT support to improve efficiency and reduce downtime. Continuously assess and update support processes to align with changing business needs. Vendor Management: Manage relationships with third-party vendors and service providers, ensuring that services are delivered as per agreements. Negotiate contracts and SLAs with vendors to ensure quality support and competitive pricing. Budget and Resource Management: Assist in budgeting and forecasting for IT support resources and tools. Ensure proper allocation of resources to meet operational needs. Cross-functional Collaboration: Collaborate with other IT departments (Infrastructure, Networking, Security, etc.) to ensure seamless integration of IT systems. Partner with business units to understand their IT support needs and provide solutions. Reporting and Documentation: Prepare and present reports on IT support activities, performance, and areas for improvement to senior management. Ensure comprehensive documentation of IT support processes, incident resolutions, and user manuals. Scripting: Knowledge of scripting languages (e.g., Python, PowerShell, Bash) for automating system administration tasks. Compliance and Governance: Understanding of IT compliance standards and frameworks such as ISO 27001, GDPR, or HIPAA. Qualifications: Bachelors degree in information technology, Computer Science, or a related field. A masters degree or ITIL certification is a plus. 8+ years of experience in Development IT Customer support, with at least 3 years in a managerial position. Strong technical knowledge of Development, Database, IT infrastructure, systems, and support tools. In-depth understanding of ITIL processes, incident management, and service desk operations. Proven experience with IT service management software and ticketing systems (e.g., ServiceNow, Jira). Strong leadership skills with the ability to inspire and manage teams. Excellent communication and interpersonal skills. Ability to manage multiple priorities and work in a fast-paced environment. Work Environment: Full-time role Occasional on-call support may be required. Some travel may be required to various business locations or vendor sites. Candidates who are interested may send their resumes to twinkle.b@camsonline.com

Troubleshoot Desktop/Laptop/Workstation Hardware as well Network issues. Handling Tickets, Managing Assets and Inventory data. Responsible for local procurement of IT Assets & accessories. Provide support and troubleshooting as an when required. Required Candidate profile BE/MCA/Msc IT with 3+ years of experience as System Admin / IT Admin executive. Must be good at Networking, System Configuration and troubleshooting. Job opening is based near Vadodara.

JOB DESCRIPTION Client Telephonic Support Renewal Reminders Payment Follow-up Invoice Generation Help in installation of Email for client via Phone, Email or AnyDesk Good communication skills Qualification :Any Graduate B.com, BA Preferred

Job Title: Service Desk Analyst / Service Desk Technician Department: IT Support / IT Services Location: Chennai Reports To: IT Support Manager / Service Desk Lead Job Summary: We are seeking a customer-focused and technically skilled Service Desk Analyst to provide first-line support to end-users. This role involves diagnosing, resolving, and escalating technical issues, ensuring minimal disruption to business operations and excellent user satisfaction. Key Responsibilities: Serve as the first point of contact for end-users via phone, email, chat, or ticketing system. Troubleshoot and resolve IT issues related to hardware, software, network, and applications. Log, categorize, prioritize, and track incidents and service requests in the ITSM system (e.g., ServiceNow, Jira, Freshservice). Provide support for Windows, macOS, Office 365, VPN, printers, and mobile devices. Follow standard procedures and protocols for issue resolution and escalation. Ensure proper documentation of incidents, problems, and solutions in the knowledge base. Assist in onboarding/offboarding users, including account creation, equipment setup, and access rights. Maintain excellent communication with users throughout the lifecycle of support requests. Collaborate with other IT teams to resolve complex issues. Identify recurring issues and suggest improvements or preventive measures. Required Qualifications: 08 years of experience in a service desk, help desk, or IT support role. Strong understanding of computer systems, mobile devices, and other tech products. Familiarity with ITSM tools and remote support solutions. Excellent problem-solving skills and attention to detail. Strong verbal and written communication skills. Customer-first mindset with the ability to manage multiple tasks effectively. Preferred Qualifications: IT certifications (e.g., CompTIA A+, ITIL Foundation, Microsoft 365 Certified). Experience in supporting Active Directory, Exchange, VPN, or cloud-based systems. Knowledge of ticketing systems like ServiceNow, Zendesk, or similar platforms. Familiarity with security best practices. Contact Aditya - 9686682465 / 7259027282 / 7259027295 / 7760984460 / 9900024811

Greetings, for candidates who are residents of Bangalore and are okay with Work From Office looking in a leading IT MNC w e have a profile for you *Kindly note this a work from office role with following job location available, cabs are provided by the company Profile - Technical Support Executive - Service Desk (Voice) Job location - Bangalore / Pune Qualification * Graduates * Good Verbal --- communication skills in English ---------------------------------------------------------------------------------------------- *1+ year International Service Desk Experience Salary - Upto Rs 4 LPA -- FOR 1 YEAR EXP -------------------------------------------------------------------- FRESHERS SALARY -- Rs 2.77 LPA ------------------------------------------------------------------------------------------------- Working days -5 (Rotational Shifts) Schedule your interview kindly call or drop your resume on the given numbers HR AAYSHA 9821182649 HR YAGVANSHI 9821182648 HR MAHWISH 9628373764 HR LAIBA 9654201996 HR SIYA 7565006262 ## NO PLACEMENT CHARGES ## DIRECT INTERVIEW ## IMMEDIATE JOINING

We are looking for a highly motivated and enthusiastic individual for customer support representative role for our US clients infrastructure management. Being a customer care representative, this is an excellent job opportunity to start your career as IT Support and develop your skills in a dynamic and supportive environment. Desired Candidate Profile: 0-1 year of experience preferred in a similar role. Strong understanding of IT support principles and practices. Excellent communication skills with ability to work under pressure. Proficiency in troubleshooting and problem-solving skills with attention to detail. Ability to adapt quickly to new processes and technologies. Ability to work well in a team and independently. Analytical and troubleshooting skills. Knowledge about internet browsers . Basic understanding of Operating systems (windows) Education and/or Experience: Any Graduation 1-3 years of experience This position offers the opportunity to work with a variety of US clients, ensuring their IT infrastructures are secure, efficient, and capable of supporting their business objectives. Join our team and apply your skills in a dynamic, supportive environment that values professional growth and client success.. Shift timing and working hours: Rotational night shifts 5 Days working 9hrs shift Benefits and compensation: Group Health insurance and other benefits. The Best working culture and opportunities for professional growth. Learning opportunities in leading technologies Compensation as per Market Standard Training and development programs. Roles and Responsibilities: Provide technical support to customers via phone for desktop and laptop issues. Troubleshoot hardware and software problems using troubleshooting skills. Resolve customer queries related to IT support, technical voice process, and technical support. Interested candidates can reach out on: Mobile-9915101769 Sherry (Talent acquisition specialist)

We are looking for a highly motivated and enthusiastic individual for customer support representative role for our US clients infrastructure management. Being a customer care representative, this is an excellent job opportunity to start your career as IT Support and develop your skills in a dynamic and supportive environment. Desired Candidate Profile: Excellent communication skills with ability to work under pressure. Proficiency in problem-solving skills with attention to detail. Ability to work well in a team and independently. Analytical and troubleshooting skills. Knowledge about internet browsers . Basic understanding of Operating systems (windows) Ability to adapt quickly to new processes and technologies. Education and/or Experience: Graduation Fresher This position offers the opportunity to work with a variety of US clients, ensuring their IT infrastructures are secure, efficient, and capable of supporting their business objectives. Join our team and apply your skills in a dynamic, supportive environment that values professional growth and client success.. Shift timing and working hours: Rotational shifts 5 Days working Benefits and compensation: Group Health insurance and other benefits. The Best working culture and opportunities for professional growth. Learning opportunities in leading technologies Compensation as per Market Standard Training and development programs. Interested candidates can reach out on: Mobile-9915101769 Sherry (Talent acquisition specialist)

Role- Technical process associate Min 1 Yr Exp Into Technical Support International Voice Any Graduate CTC- Up to 4 LPA Work From Office 5 Days working 2 days off both side Cab Shift- US For more info contact HR Haider - 9256424833

We are Hiring for International voice process !! Work from office Qualification : Grad / UG ( Fresher / exp ) Location:Bangalore Salary:18k 25k Shifts :Rotational walkin Interview Call or whatsapp manya @ 6364822002 / 9606553812 / 6364803282 Required Candidate profile Looking for Excellent communication skills in English Candidates with International voice exp are preferred Interested candidates share your resumes to Careers@Glympsehr.com

Key Responsibilities Assist in gathering user requirements and developing specifications for IT systems. Participate in the testing, design, and implementation of IT solutions and applications. Provide technical support for IT systems, addressing and resolving issues promptly. Document processes, procedures, and system configurations for training and reference. Engage in continuous improvement initiatives to enhance IT service delivery. Stay current with the latest technology trends and best practices in the IT field. Required Skills Bachelor s degree in Information Technology, Computer Science, or related field. 0. 6 to 3 years of experience in IT support or analysis roles. Strong analytical and problem-solving skills. Excellent communication skills, both verbal and written. Ability to work collaboratively in a team-oriented environment. Familiarity with IT service management principles is a plus. What We Offer Competitive salary and benefits package. Opportunities for professional growth and development. A collaborative and inclusive work environment that values innovation. If you are passionate about technology and ready to make a difference, we invite you to apply!

Select how often (in days) to receive an alert: Select how often (in days) to receive an alert: Coats Group PLC India Bangalore, Madurai Role Purpose Plan Production in accordance with Coats Best Practice Scheduling Definition. Ensure focus on WIP, Lead-time, Service and Stock Targets. Deliver the plan. Principal Accountabilities and Key Activities Capacities, PP Data integrity, Calendars, APO Custom Tables. Follow monthly, weekly, daily processes required to achieve desired Scheduling Outcome, Including the following: Check scheduling output for data or process related errors/ Coordinate fixes Process Under and Over Supply Alerts: Tune process to reduce or remove repeating errors Inputs to S&OP: Stress points, repeating errors, needs, recommendations Monitor and fine-tune WIP, on-going attention to IHPT/ Routings/ Actual Deal with daily issues impacting scheduling including rationing of grey thread, dyestuff shortages. Flag Priorities to the schedule without compromising the overall plan and service Exception Planning e.g. produce locally, Expeditors from Sales Desk Deliver the agreed Objectives of the Monthly S&OP Review Relevant Job Logs (1C, PPDS logs.) Rewinding of SLOBs to faster movers in times of low activity Communicate with all relevant departments in relation to achieving production plan and Service Targets- Procurement (Grey and MUM to ensure availability) Manufacturing (FIFO, with expedition for redyes) Maintenance (Machine up time) Within Supply Chain Global Master Data Sales (Manageable number of priorities) Colour Laboratory (on new recipe development) IT Support (Power User) Education, Qualifications and Experience Strong statistical and mathematical knowledge. Good communication skills (Superior in English). Good Excel knowledge. Good problem resolving skills Good skill to observe the relation between different areas Deep understanding of Supply Chain Best Practice

Dhruv Global School, Pune, Sus-Lavale Road is looking for Wellness Counsellor, IT Support Engineer to join our dynamic team and embark on a rewarding career journey Provide technical support to end-users by troubleshooting hardware, software, and network-related issues across the organization Install, configure, and maintain IT systems including desktops, laptops, printers, and peripheral devices Respond to helpdesk requests and ensure timely resolution of technical problems Maintain user accounts, permissions, and access rights in accordance with IT policies Assist with system upgrades, patch management, and regular maintenance activities Document incidents, solutions, and updates in the IT ticketing system Collaborate with other IT team members to ensure infrastructure reliability and data security Provide support during IT projects and ensure minimal disruption to business operations

Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities. PRIMARY RESPONSIBILITIES Processing requests per ITIL framework and within defined SLA. Meeting or exceeding predefined KPI and SLA targets. Diagnose and troubleshoot laptop hardware issues, including but not limited to screens, keyboards, batteries, and internal components. Provide remote and on-site support to users experiencing hardware problems. Perform hardware upgrades and replacements as needed. Maintain accurate records of support requests and resolutions. Collaborate with other IT team members to resolve complex issues. Educate users on best practices for laptop maintenance and usage. Ensure compliance with company policies and procedures.

Good Interpersonal skills • Strong problem-solving skills and attention to detail. • Eagerness to learn and adapt to new technologies. • Ability to work well in a team and independently. • Analytical and troubleshooting skills. • Knowledge about Desktop, Laptop, printers, o365, Google Drive, Antivirus, DNS and DHCP. • Basic understanding of Operating systems (windows)

Good Interpersonal skills • Strong problem-solving skills and attention to detail. • Eagerness to learn and adapt to new technologies. • Ability to work well in a team and independently. • Analytical and troubleshooting skills. • Knowledge about Desktop, Laptop, printers, o365, Google Drive, Antivirus, DNS and DHCP. • Basic understanding of Operating systems (windows)

Good Interpersonal skills • Strong problem-solving skills and attention to detail. • Eagerness to learn and adapt to new technologies. • Ability to work well in a team and independently. • Analytical and troubleshooting skills. • Knowledge about Desktop, Laptop, printers, o365, Google Drive, Antivirus, DNS and DHCP. • Basic understanding of Operating systems (windows)

We are looking for a highly motivated and enthusiastic individual for customer support representative role for our US clients infrastructure management. Being a customer care representative, this is an excellent job opportunity to start your career as IT Support and develop your skills in a dynamic and supportive environment. Desired Candidate Profile: 1 year of experience preferred in a similar role. Strong understanding of IT support principles and practices. Excellent communication skills with ability to work under pressure. Proficiency in troubleshooting and problem-solving skills with attention to detail. Ability to adapt quickly to new processes and technologies. Ability to work well in a team and independently. Analytical and troubleshooting skills. Knowledge about internet browsers . Basic understanding of Operating systems (windows) Education and/or Experience: Any Graduation 1-3 years of experience This position offers the opportunity to work with a variety of US clients, ensuring their IT infrastructures are secure, efficient, and capable of supporting their business objectives. Join our team and apply your skills in a dynamic, supportive environment that values professional growth and client success.. Shift timing and working hours: Rotational night shifts 5 Days working 9hrs shift Benefits and compensation: Group Health insurance and other benefits. The Best working culture and opportunities for professional growth. Learning opportunities in leading technologies Compensation as per Market Standard Training and development programs. Roles and Responsibilities: Provide technical support to customers via phone for desktop and laptop issues. Troubleshoot hardware and software problems using troubleshooting skills. Resolve customer queries related to IT support, technical voice process, and technical support. Interested candidates can reach out on: Mobile-9915101769

We are looking for a highly motivated and enthusiastic individual for customer support representative role for our US clients infrastructure management. Being a customer care representative, this is an excellent job opportunity to start your career as IT Support and develop your skills in a dynamic and supportive environment. Desired Candidate Profile: 1 year of experience preferred in a similar role. Strong understanding of IT support principles and practices. Excellent communication skills with ability to work under pressure. Proficiency in troubleshooting and problem-solving skills with attention to detail. Ability to adapt quickly to new processes and technologies. Ability to work well in a team and independently. Analytical and troubleshooting skills. Knowledge about internet browsers . Basic understanding of Operating systems (windows) Education and/or Experience: Any Graduation 1-3 years of experience This position offers the opportunity to work with a variety of US clients, ensuring their IT infrastructures are secure, efficient, and capable of supporting their business objectives. Join our team and apply your skills in a dynamic, supportive environment that values professional growth and client success.. Shift timing and working hours: Rotational night shifts 5 Days working 9hrs shift Benefits and compensation: Group Health insurance and other benefits. The Best working culture and opportunities for professional growth. Learning opportunities in leading technologies Compensation as per Market Standard Training and development programs. Roles and Responsibilities: Provide technical support to customers via phone for desktop and laptop issues. Troubleshoot hardware and software problems using troubleshooting skills. Resolve customer queries related to IT support, technical voice process, and technical support. Interested candidates can reach out on: Mobile-9915101769

We are looking for a highly motivated and enthusiastic individual for customer support representative role for our US clients infrastructure management. Being a customer care representative, this is an excellent job opportunity to start your career as IT Support and develop your skills in a dynamic and supportive environment. Desired Candidate Profile: 1 year of experience preferred in a similar role. Strong understanding of IT support principles and practices. Excellent communication skills with ability to work under pressure. Proficiency in troubleshooting and problem-solving skills with attention to detail. Ability to adapt quickly to new processes and technologies. Ability to work well in a team and independently. Analytical and troubleshooting skills. Knowledge about internet browsers . Basic understanding of Operating systems (windows) Education and/or Experience: Any Graduation 1-3 years of experience This position offers the opportunity to work with a variety of US clients, ensuring their IT infrastructures are secure, efficient, and capable of supporting their business objectives. Join our team and apply your skills in a dynamic, supportive environment that values professional growth and client success.. Shift timing and working hours: Rotational night shifts 5 Days working 9hrs shift Benefits and compensation: Group Health insurance and other benefits. The Best working culture and opportunities for professional growth. Learning opportunities in leading technologies Compensation as per Market Standard Training and development programs. Roles and Responsibilities: Provide technical support to customers via phone for desktop and laptop issues. Troubleshoot hardware and software problems using troubleshooting skills. Resolve customer queries related to IT support, technical voice process, and technical support. Interested candidates can reach out on: Mobile-9915101769

Working Days : 6 (Roaster off) Shifts : Rotational Job Summary: We are seeking a proactive and customer-oriented L1 Desktop Support Engineer to join our IT team. This entry-level position is responsible for providing first-level support for hardware, software, and network issues to ensure smooth IT operations for end-users. Key Responsibilities: Respond to and resolve incoming help desk requests via ticketing system, phone, email, or in-person. Install, configure, and troubleshoot desktop/laptop hardware, printers, and peripherals. Provide support for operating systems (Windows/macOS) and standard software (MS Office, Outlook, etc.). Assist users with basic network connectivity issues (Wi-Fi, VPN, LAN). Escalate unresolved issues to L2/L3 teams as per defined SLAs. Create and maintain documentation for common technical issues and solutions. Set up new user accounts, email addresses, and user permissions as directed. Perform routine maintenance tasks like software updates and antivirus checks.

Job Title: Remote Desktop Support Organization:- Taskus Location:- Navi Mumbai, Airoli (Work from office) About Taskus:- Taskus is a global leader in providing outsourced business services, specializing in customer experience and back-office support. With a commitment to excellence and innovation, Taskus partners with leading international companies to deliver exceptional service and drive business success. Job Description:- Taskus is seeking a highly skilled Remote Desktop Support Technician with a minimum of 3 years of relevant experience supporting international clients. As a Remote Desktop Support Technician, you will play a vital role in ensuring the seamless operation of our clients' IT systems by resolving technical issues and delivering exceptional customer service to a global user base. Key Responsibilities :- - Provide remote technical support to international clients via phone, email, chat, and remote desktop tools. - Troubleshoot and resolve hardware and software issues related to desktops, laptops, printers, and peripherals. - Install, configure, and maintain operating systems, software applications, and security patches. - Set up and configure VPN connections for secure remote access. - Implement and support multi-factor authentication (MFA) solutions, including Yubikey. - Collaborate effectively with cross-functional teams across different time zones to escalate and resolve complex technical issues. - Document support tickets, solutions, and troubleshooting procedures in Jira or similar ticketing systems. - Provide training and guidance to international end-users on IT best practices and procedures. - Stay updated on emerging technologies and industry trends to continuously improve service delivery and enhance client satisfaction. Requirements :- - Minimum of 3 years of experience in remote desktop support, preferably with international clients. - Proficiency in using remote support tools and technologies. - Strong troubleshooting skills with the ability to diagnose and resolve technical issues efficiently. - Experience with MFA solutions, such as Yubikey, and VPN technologies. - Excellent communication skills and cultural sensitivity to effectively interact with clients from diverse backgrounds. - Ability to work independently and collaborate effectively in a remote team environment. - Experience using collaboration tools like Slack for communication and Jira for ticket management. Preferred Qualifications:- - Bachelor's degree in Computer Science, Information Technology, or related field. - Certifications in relevant technologies (e.g., CompTIA A+, Network+, Security+). - Experience supporting a diverse range of operating systems, including Windows, macOS, and Linux. Benefits:- - Competitive salary package - Comprehensive health benefits - Flexible work hours - Opportunities for career advancement and professional development - Dynamic and collaborative work environment If you meet the qualifications and are passionate about delivering exceptional remote desktop support to international clients, we encourage you to apply for this exciting opportunity at Taskus. Join us in providing world-class service and driving innovation in the outsourcing industry. Apply now! --

About Us: Shree Venkatesh Buildcon Pvt. Ltd., with 25 years of excellence in the construction industry, is known for its innovative infrastructure and tech-driven operations. We are now looking for an experienced and dynamic IT ERP Executive to strengthen our technology backbone and support business operations. Role & responsibilities Administer and maintain ERP systems (modules like HRMS, CRM, Inventory, Finance, etc.) Provide technical and functional support to users across departments Coordinate with software vendors for troubleshooting and system upgrades Generate ERP-based reports and dashboards for management Ensure data integrity, system security, and routine backups Conduct training sessions for new users and support end-user queries Analyze business needs and suggest ERP enhancements for better efficiency Preferred candidate profile +4years of experience in ERP system handling. Proficiency in ERP software like Tally ERP, Highrise To Apply Share your Resume on: recruitment@svbpl.in