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IT Support Engineer

IT Support Engineer

Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Oliver

2 - 5 years

6 - 9 Lacs

Mumbai

Posted:1 day ago| Platform:

Apply

Skills Required

Automation Computer hardware CGI Project management LAN Manager Technology Windows ICT Management

Work Mode

Work from Office

Job Type

Full Time

Job Description

In a highly competitive and saturated marketplace creating visually stunning, impactful and effective creative work is essential. We want to create industry-leading, world class work that s truly beautiful, smart, and effective.

You will be providing technology services. You will take briefs from the client and therefore the role demands a consistent and accurate approach fulfil the brief within agreed timescales. Taking personal responsibility for time management and the completion of timesheets are all important requirements.

What you will be doing:

Provide 1st-level support for SaaS products, Oliver Marketing Gateway (OMG), PCs, Macs, and printers.

Escalate and resolve issues, manage Office 365 and cloud systems.

Configure new laptops, install software, maintain security updates.

Handle user moves, maintain equipment logs, manage software licenses.

Support Mac OSX, Windows 10, and Windows 7.

Utilize Casper and Team Viewer for remote management.

Support new implementations, aid in solution analysis.

Stay updated on ICT developments, maintain routine processes.

What you need to be great in this role:

Proficient in security protocols, IT systems, networking, and databases.

Simultaneously manage multiple projects.

Collaborate with interdisciplinary teams to create IT solutions.

Communicate complex information to non-technical audiences.

Troubleshoot technology problems.

Deep understanding of computer hardware systems.

Familiar with OS, Enterprise, programming languages, and Office software.

Awareness of LAN, wireless networks, and security.

Skill in project management.

Effective communication.

Expertise in troubleshooting complex software and hardware issues.

Knowledgeable about database and networking security.

Our values shape everything we do:

Ambitious

to succeed

Imaginative

to push the boundaries of what s possible

Inspirational

to do groundbreaking work

always learning and listening

to understand

Results-focused

to exceed expectations

actively pro-inclusive and anti-racist

across our community, clients and creations

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IT Support Engineer