4 - 5 years

0 Lacs

Posted:1 day ago| Platform: Shine logo

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Work Mode

On-site

Job Type

Full Time

Job Description

 

  • Business Development & Lead Generation:

    • Proactively identify and qualify new sales leads through various channels including cold calling, email campaigns, networking, industry events, and online research.

    • Develop and expand a robust pipeline of prospective corporate clients.

    • Research market trends, competitor offerings, and customer needs to identify new business opportunities and adjust sales strategies accordingly.

  • Client Engagement & Needs Assessment:

    • Conduct initial sales meetings and engage with potential clients to deeply understand their specific business challenges and IT requirements.

    • Assess client IT infrastructure, current systems, and pain points to recommend suitable IT products, services, and solutions (e.g., software, hardware, cloud computing, cybersecurity, data analytics, IT infrastructure management, managed services).

    • Translate complex technical concepts into understandable business benefits and return on investment (ROI) for the client.

  • Sales Process Management:

    • Manage the entire sales cycle from lead generation and qualification to proposal presentation, negotiation, and deal closure.

    • Prepare and deliver compelling sales presentations, product demonstrations (virtual or in-person), and customized proposals.

    • Negotiate contracts, pricing, and terms of agreement to secure profitable deals that align with both client needs and company objectives.

    • Collaborate closely with internal teams (e.g., pre-sales, technical support, marketing, product development) to ensure a seamless customer experience and aligned sales strategies.

  • Relationship Management & After-Sales Support:

    • Build and maintain strong, long-lasting relationships with clients, acting as a trusted advisor even after the sale.

    • Ensure high levels of customer satisfaction and provide excellent customer service and follow-up support.

    • Address client inquiries, concerns, and objections effectively and professionally, escalating to technical teams when necessary.

  • Performance Tracking & Reporting:

    • Establish and consistently work towards achieving daily, weekly, monthly, and quarterly sales targets.

    • Maintain accurate and up-to-date records of all sales activities, client interactions, and sales pipeline in a CRM software (e.g., Salesforce, HubSpot).

    • Prepare and submit regular sales reports, forecasts, and performance analyses to management.

    • Provide feedback to management on market trends, customer insights, and sales strategies to inform product and service development.

  • Continuous Learning:

    • Stay updated on the latest IT industry trends, emerging technologies (like AI, IoT, blockchain), and competitor offerings.

    • Continuously enhance product knowledge and sales skills through training programs, certifications, and self-study.

 

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