590 It Management Jobs - Page 21

Project Role : Application Tech Support Practitioner Project Role Description : Act as the ongoing interface between the client and the system or application. Dedicated to quality, using exceptional communication skills to keep our world class systems running. Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge. Must have skills : Service Desk Management Good to have skills : Service Desk Voice Support Minimum 0-2 year(s) of experience is required Educational Qualification : Bachelor Degree Summary :As an Application Tech Support Practitioner, you will be responsible for providing service desk management and voice support to clients. Your typical day will involve accurately defining client issues and designing resolutions based on deep product knowledge, while maintaining exceptional communication skills to keep our world-class systems running. Roles & Responsibilities: Provide service desk management and voice support to clients, accurately defining client issues and designing resolutions based on deep product knowledge. Maintain exceptional communication skills to keep our world-class systems running. Collaborate with cross-functional teams to ensure timely resolution of client issues. Stay updated with the latest advancements in service desk management and voice support, integrating innovative approaches for sustained competitive advantage. Professional & Technical Skills: Must To Have Skills:Service Desk Management. Good To Have Skills:Service Desk Voice Support. Strong understanding of client issue resolution based on deep product knowledge. Exceptional communication skills. Collaboration with cross-functional teams. Innovative approaches to service desk management and voice support. Additional Information: The candidate should have a minimum of 0-2 years of experience in Service Desk Management. The ideal candidate will possess a strong educational background in Information Technology Operations, Computer Science, or a related field, along with a proven track record of delivering impactful data-driven solutions. This position is based at our Gurugram office. Qualifications Bachelor Degree

Lead threat-hunting activities, proactively identifying and mitigating potential security incidents and vulnerabilities across IT infrastructure.

Role & responsibilities Collaborate with Educational Institute stakeholders to gather, analyze, and document processes and requirements. Document business rules, data models, and system workflows. Provide training to users and support their participation in deployments and implementations. Actively participate in user acceptance testing (UAT) activities. Collaborate with development teams to ensure accurate implementation of requirements. Monitor project progress, identify risks and issues, and propose solutions for successful project delivery. Preferred candidate profile Strong communication and stakeholder management skills. Excellent problem-solving and decision-making abilities. Ability to handle multiple projects and meet tight deadlines. Proactive, self-motivated, and detail-oriented.

Company is based in Banjara hills, Hyderabad 5.5 days working Shift - Rotational Salary - Hike on last drawn Interviews f2f on 2nd and 3rd June only. For more details, contact FATIMA - 9990683423

We are seeking an experienced and highly motivated IT Manager to lead our global IT operations. The ideal candidate will possess a strong technical background with hands-on experience with proven leadership abilities in managing both local and remote teams. This role requires a strategic thinker who can align IT initiatives with business goals, ensure operational excellence, and drive innovation across the organization. Responsibilities Lead, mentor, and develop a team of IT professionals, including system administrators, network engineers, and support staff, across multiple global locations. Foster a collaborative and high-performance team environment, promoting knowledge sharing and continuous improvement. Conduct performance reviews, provide coaching, and implement training programs to enhance team skills and capabilities. Oversee the design, implementation, and management of our cloud infrastructure. Ensure the security, reliability, and scalability of cloud-based services and applications. Manage cloud resources and optimize costs, ensuring efficient utilization of cloud services. Manage and maintain the organization's IT infrastructure including cloud, network, Active Directory, 365 , applications as Jira and more. Develop and enforce IT policies, procedures, and standards to ensure compliance. Oversee IT projects, ensuring they are completed on time, within budget, and to the required quality standards. Develop and implement IT strategies that align with the organization's business goals. Lead the evaluation, selection, and implementation of new IT solutions and technologies. Qualifications Bachelor's degree in Computer Science, Information Technology, or a related field. Minimum of 5 years of experience in IT management, with increasing levels of responsibility. Extensive hands-on experience with cloud and networking technologies. Proven experience managing global IT operations and remote team. Other ITSM, project management and other software such as Jira will be a big plus. Great communication skills in English both verbally and in written. Strong planning, design and presentation skills for a new project. Experience working in a primarily online business environment is a significant advantage.

IT support & System Administration Provide technical support: hardware, software & network issues Troubleshoot system & network laptops, printers, LAN/WAN, routers Maintain IT inventory, system backups & user accounts Ensure Data security Required Candidate profile Install, configure systems & applications Ensure Data security, antivirus updates & regular system health checks experience with Windows/Linux OS, networking & common IT tools Troubleshooting

Lead tech vision, strategy, and execution. Oversee product development, security, and innovation. Align tech goals with business objectives. Build and manage high-performing engineering teams. Ensure scalable and reliable systems. Required Candidate profile Proven tech leader with 30+ yrs in software development and team leadership. Expertise in cloud, architecture, and product strategy. Startup or scaling company experience preferred.

Dear Candidate, Were looking for an ERP Developer to maintain and extend enterprise systems. Key Responsibilities: Customize modules within SAP, Oracle ERP, or Odoo. Integrate ERP with finance, HR, and logistics systems. Troubleshoot and optimize ERP performance. Required Skills & Qualifications: Knowledge of ERP languages (ABAP, PL/SQL). Experience with business process modeling. Strong database and reporting skills. Soft Skills: Strong troubleshooting and problem-solving skills. Ability to work independently and in a team. Excellent communication and documentation skills. Note: If interested, please share your updated resume and preferred time for a discussion. If shortlisted, our HR team will contact you. Srinivasa Reddy Kandi Delivery Manager Integra Technologies

Kennametal India is looking for Sr Specialist IT to join our dynamic team and embark on a rewarding career journey. Diagnosing and treating illnesses, medical conditions, and injuries. Ordering, performing, and interpreting diagnostic tests. Collecting, recording, and maintaining patients' information and histories. Prescribing and administering treatments, therapies, medications, vaccinations, and other specialized medical care. Explaining procedures and discussing test results or prescribed treatments with patients and family members. Monitoring patients' conditions and progress. Directing, coordinating, consulting with, and referring patients to nurses, students, assistants, specialists, therapists, and other medical staff. Advising patients, parents, and guardians on diets, activities, hygiene, and disease prevention. Conducting research and remaining up to date on current trends, discoveries, and developments in the field

Job Title: Assistant I - IT Global Service Management Summary: Job Description Summary Provide first level IT support for raised IT Incidents or IT Service requests as part of the Global IT Service Management team for Momentive. Be the main face of IT Service provided to the organization Responsibilities Include: Key Tasks and Deliverables: Identify, troubleshoot and resolve IT support issues based on defined troubleshooting scripts and best practices. Execute these activities per defined KPI s Pro-actively identify and communicate potential bottlenecks, problems and operational adjustments that improve the stability of IT operations. Identify key areas and support knowledge management based on IT Incidents and Service requests. Per requirements support IT projects and initiatives for testing, validation and document creation. Drive skillset improvement, knowledge sharing and intergroup training within the IT Service Desk to drive continuous service improvement (SME structure). Position Objectives: Effectively resolve IT Incidents and IT Service requests submitted by Momentive end-users based on defined troubleshooting scripts, best practices and available knowledge management articles. Primary contact person for first line Incident resolution, knowledge sharing, coordination and communication of information required to be shared with IT Service Desk Analysts. Qualifications: The following are required for the role Key Metrics (KPIs): First call resolution, Abandon call rate, Customer Satisfaction surveys Key Relationships: Internal: End-users, Senior IT management, 2nd and 3rd line IT support groups and their manager. External: Software vendors and service providers. Third parties that host applications for Momentive across the region. Accountabilities: Primary contact person for first line Incident resolution & Service Request fulfillment Knowledge sharing, coordination and communication of information required to be shared with IT Service Desk Analysts Provide main input for knowledge management opportunities Accountable to ensure adherence to IT policies and processes. Minimum Qualifications Must be fluent in Microsoft Office Outlook, Excel, Word, PowerPoint, and, Visio and Project; Atleast 6 months of year of IT Service Desk experience Preferred Qualifications Professional IT service management certifications preferred (ITIL) Educational Requirements Bachelors degree related to Computer Sciences What We Offer: At Momentive, we value your well-being and offer competitive total rewards and development programs. Our inclusive culture fosters a strong sense of belonging and provides diverse career opportunities to help you unleash your full potential. Together, through innovative problem-solving and collaboration, we strive to create sustainable solutions that make a meaningful impact. Join our Momentive team to open a bright future. #BePartoftheSolution About Us: Momentive is a premier global advanced materials company with a cutting-edge focus on silicones and specialty products. We deliver solutions designed to help propel our customer s products forward products that have a profound impact on all aspects of life, around the clock and from living rooms to outer space. With every innovation, Momentive creates a more sustainable future. Our vast product portfolio is made up of advanced silicones and specialty solutions that play an essential role in driving performance across a multitude of industries, including agriculture, automotive, aerospace, electronics, energy, healthcare, personal care, consumer products, building and construction, and more. Momentive believes a diverse workforce empowers our people, strengthens our business, and contributes to a sustainable world. We are proud to be an equal opportunity employer . Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any characteristic protected by law. To be considered for this position candidates are required to submit an application for employment and be of legal working age as defined by local law . An offer may be conditioned upon the successful completion of pre-employment conditions, as applicable, and subject to applicable laws and regulations . Note to third parties: Momentive is not seeking or accepting any unsolicited assistance from search and selection firms or employment agencies at this time.

SuperOps is a SaaS startup empowering IT service providers and IT teams around the world with technology that is cutting-edge, future-ready, and powered by AI. We are backed by marquee investors like Addition, March Capital, Matrix Partners India, Elevation Capital, and Tanglin Venture Partners. Founded by Arvind Parthiban, a serial entrepreneur, and Jayakumar Karumbasalam, a veteran in the IT space, SuperOps is built on the back of a team of engineers, product architects, designers, and AI experts, who want to reshape the world of IT. Now we have taken on a market that is plagued by legacy solutions and subpar experiences. The potential to do something great is immense. So if you love to grow, be part of a kickass team that inspires you to do more, and make an everlasting mark in the world of IT, SuperOps is the place to be. We also believe that the journey is as important as the destination. We want to build the best products out there and have fun while doing so. So come, be part of our A-star team of superheroes. As Lead Product Marketer, you will be responsible for defining and executing the product marketing strategy at SuperOps. You will own positioning, messaging, and GTM execution, ensuring that our products resonate with the right audience and drive business growth. This role is critical in shaping how we bring products to market, differentiate in a competitive space, and enable our sales and customer success teams. You will be responsible for establishing best practices, creating foundational marketing assets, and driving adoption and revenue growth: The best thing about SuperOps.ai is how much they value great content and marketing in general. I love that Im able to exercise complete freedom in the kind of ideas that I want to pursue, and creativity is welcome and appreciated here. What Youll Do: Strong leadership and people management skills. Ability to coach, mentor, and develop team members. Conflict resolution and team motivation expertise. Excellent interpersonal and communication skills Own and drive the product marketing function defining frameworks, processes, and best practices to ensure strong market positioning and GTM execution. Develop compelling messaging and positioning that differentiates SuperOps in the PSA-RMM space. Build and maintain core product marketing assets messaging briefs, positioning frameworks, competitive battle cards, and product launch playbooks. Define and refine ideal customer profiles (ICPs) and buyer personas, ensuring messaging aligns with their needs and pain points. Develop and execute GTM strategies for new product launches, feature releases, and market expansions. Drive product adoption by crafting compelling narratives and marketing campaigns that showcase value. Partner with Demand Generation to develop campaigns that drive awareness, pipeline, and revenue growth. Lead launch planning, coordinating with Product, Sales, and Marketing teams to ensure alignment. Equip sales teams with the messaging, tools, and training they need to close deals effectively. Develop battle cards, sales decks, ROI calculators, and industry positioning materials. Conduct market and competitive research to ensure SuperOps has a winning edge in messaging and differentiation. Provide training sessions and enablement materials to help sales effectively position our products. Conduct customer interviews, surveys, and research to deeply understand customer needs. Analyse market trends and feedback to shape product messaging and positioning. Serve as the voice of the customer, ensuring insights influence product roadmap and marketing strategy. Develop high-impact content that establishes SuperOps as a thought leader in the MSP/IT management space. Own the creation of white-papers, blogs, industry reports, and customer case studies. Drive awareness through compelling webinars, events, and community engagement. Partner with Product Management to influence the roadmap based on market needs. Align with Demand Generation to drive awareness and lead generation initiatives. 7+ years of experience in Product Marketing within B2B SaaS, enterprise software, or IT management solutions. Proven ability to build and scale product marketing functions, including messaging frameworks, GTM strategies, and enablement programs. Experience launching new products, driving adoption, and influencing product roadmap decisions. Expertise in positioning, messaging, competitive analysis, and product storytelling. Strong collaboration skills experience working with Product, Sales, Demand Generation, and Customer Success teams. Ability to turn complex technical concepts into clear, compelling narratives that resonate with buyers. Data-driven mindset with experience in measuring and optimising marketing impact. Oops, weve hit a glitch. Try entering the details again.

Job Purpose: To manage and support the AV (Audio Visual) systems and IT infrastructure for the manufacturing facility, ensuring seamless connectivity, system uptime, and robust IT support to enhance operational efficiency and communication. Key Responsibilities: AV Connectivity: Plan, install, and manage AV solutions across conference rooms, training halls, and production floor meeting areas. Manage video conferencing systems (e.g., Zoom, Microsoft Teams, Webex, etc.). Maintain and troubleshoot projectors, smart screens, speakers, microphones, and video walls. Coordinate with OEMs/vendors for AV equipment maintenance and AMC renewals. Ensure smooth AV support during internal and external events, trainings, and reviews. IT Infrastructure Support: Monitor and maintain IT hardware (desktops, laptops, printers, switches, routers) at the manufacturing unit. Ensure LAN/WAN connectivity and coordinate with network teams for issue resolution. Administer user access, system configurations, and hardware/software installations. Manage IT asset inventory and documentation for the facility. Implement IT security protocols and data backup systems in coordination with the corporate IT team. User Support: Act as the first point of contact for end-user IT & AV support within the plant. Address daily IT-related queries, requests, and incidents through the ticketing system. Provide hands-on training to users on AV tools and IT protocols when required. Compliance & Reporting: Ensure compliance with IT and data security policies. Maintain documentation of issues, resolutions, and system configurations. Prepare monthly reports on IT performance, downtime, and AV utilization. Qualifications & Experience: Bachelors Degree in Computer Science, Information Technology, or related field. 4–6 years of experience in IT infrastructure with a focus on AV system management. Experience in a manufacturing setup is preferred. Key Skills & Competencies: Proficiency in AV systems, networking, and IT troubleshooting. Familiarity with network and hardware tools and ITSM platforms. Strong analytical, problem-solving, and communication skills. Ability to manage vendors and service providers effectively. Attention to detail and a proactive approach to issue resolution.

Role & responsibilities The Head of IT is responsible for overseeing all aspects of the company's information technology infrastructure and operations. This includes managing the IT team, implementing and maintaining systems and networks, and ensuring data security and compliance. The position reports directly to the Chief Technology Officer (CTO) and collaborates with other department heads to align IT strategies with the company's overall goals. Develop and implement the overall IT strategy and roadmap for the company • Manage and oversee all IT operations, including infrastructure, systems, networks, and security • Lead a team of IT professionals, providing guidance, coaching, and performance management • Ensure the availability, reliability, and performance of all IT systems and applications • Collaborate with other departments to identify and prioritize technology needs and requirements • Evaluate and recommend new technologies, software, and hardware to improve efficiency and productivity • Develop and enforce IT policies, procedures, and standards to ensure compliance and data security • Manage vendor relationships and negotiate contracts for IT products and services • Monitor and control IT budgets, ensuring cost-effective solutions and resource allocation • Stay updated with industry trends and advancements, and provide strategic recommendations for IT improvements. Preferred candidate profile AI expert, AI application specialist, ERP and communication management. Perks and benefits

Hiring for reputed Packaging Industry at Dadra. Post- Executive IT Qual - B.Sc IT/B.Tech IT Exp - 3 to 5Yrs Salary - Upto 4.5 Lacs PA Interested Call Mrs Shiva on 9408863300

Full Stack developer in React JS & Laravel. Can develop, maintain, hosting , 3rd party API & software implementation. Can manage Team. Quick learner for new development. AI & Chatbot will be an advantage. For detail profile visit bluechipjobs.co.in Required Candidate profile Strong in React JS & Laravel. Can implement 3rd party software & API. Knowledge of AI & Chatbot. Can resolve issues. Joining sooner will be preferred. LOCATION IS ONLY FOR RAIPUR CALL- 9981513501

Dear Candidate, Greeting from Trangile Services Pvt. Ltd. Refer to our discussion, please find the JD for ERP Implementation Project Manager role. Job Location : Noida Sector 62 Key Responsibilities: Project Planning and Management: Lead end-to-end WMS implementation projects, including project planning, scheduling, and resource allocation. Define project scope, goals, and deliverables in collaboration with stakeholders. Should understand warehouse business process. Understanding the business requirement of the organization Preparation of Blueprint for implementing the project. Implementation of the project. Validate the reports requirements Validate any changes in customize. Provide training to end-user. Sort out day to day queries of end users. Attend meetings with the client. Gather Information on their current business processes and prepare a document. Develop detailed project plans, timelines, and budgets. Stakeholder Management: Act as the primary point of contact for clients, vendors, and internal teams. Facilitate communication between stakeholders to ensure project alignment and address any issues or concerns. Technical Oversight: Collaborate with technical teams to ensure that solutions meet client requirements. Risk Management: Identify potential project risks and develop mitigation strategies. Monitor project progress and adjust plans as necessary to address any challenges or changes in scope. Quality Assurance: Ensure all project deliverables meet quality standards and client expectations. Conduct regular project reviews and assessments to ensure continuous improvement. Team Leadership: Lead and motivate project teams, providing guidance and support to ensure successful project execution. Foster a collaborative and productive team environment. Qualifications: Proven experience as a Project Manager, specifically with WMS implementations. Understanding of supply chain processes and warehouse management systems is preferred. PMP or similar project management certification is preferred. Excellent communication, leadership, and interpersonal skills. Ability to manage multiple projects simultaneously and work under pressure. Proficiency in project management software and tools. If interested please share update resume on pooja.thakur@trangile.com Thanks & Regards, Pooja Thakur Human Resource www.trangile.com p: +91- 8433859063 Connect with us:

DEEP KNOWLEDGE IN SERVER HANDELING, HARDWARE, SOFTWARE, LAN WAN CONNECTION, DATA SECURITY, CCTV, TEAM MANAGEMENT ETC

Required Skills Behavioral | Aptitude | Data Related Skills Behavioral | Aptitude | Tasks Related Skills Behavioral | Microland Skills | Execution Excellence Education Qualification : Engineer - B.E / B.Tech / MCA Certification Mandatory / Desirable : Technology | IT Service Management Certifications | ITIL Intermediate Certificate This role will require interaction with a variety of IT teams and a demonstrable ability to influence individuals and teams is critical. In addition to working with IT teams the incident management team is also responsible for liaising with users to ensure they are updated regarding the status of their incidents. It is therefore essential that the successful candidate is highly customer focused and exhibits an ability to effectively communicate with customers and across all levels of IT management. This role will also cover areas including, but not restricted to, the following. - Aiding Service Management team on major issues - Driving the efficiency and effectiveness of the incident management process. - Monitoring the effectiveness of incident management and making recommendations for improvement. - Ensure timely submission of weekly/monthly productivity reports and Dashboards and have discussion with SO and SDM on regular intervals - Responsible for meeting targets of KPIs and SLAs - Ensure 100% compliance to defined Operations Management support Process especially Root Cause Analysis, Proactive communication with customer, Closure of any open-ended issues Identify Defect Areas and proactively carry out corrective actions - Providing information (input) to the Problem Manager - Client communications - Providing a point of escalation for user issues - Demonstrating and increasing the value proposition of the incident management team and IT operations. - Manage a team of 6 to 8 members and its associated activities Technical Skills - Experience in IT enabled services -IT Service Desk, IT Help Desk (Preferably phone support interacting with foreign clients/users) - Good knowledge of ITIL service management processes - ITIL Certified (Mandatory) - Experience of managing a team of 4 to 10 people - Should have independently driven major incidents (P1 and P2) - Worked in Incident, Problem and Change Management teams - Good Verbal and written communication

Department : Information Technology Function : Information Technology Reports To :Chief Operating Officer Job Scope / Position Summary Purpose of this role: Developing and executing a multi-year technology strategy supporting the full range of business services. Work with the leadership team to set clear priorities and goals for IT management and production, balancing the long-term and immediate needs. Partnering with all business verticals to ensure excellent customer experience through technology Building a strong technology team and leading them to deliver the tech strategy of the company, including managing of the in-house software team Leading upgradation and building of tech products, both front end applications and back office softwares, including CRM, to ensure best in class user experience Optimizing and managing the technology network in a manner it delivers high efficiency with sufficient resilience and yet managing costs effectively Bringing technological innovation in the company - discover and implement new technologies that yield competitive advantage Lead strategic insight and overview of business case justifications and ROI analysis for IT spending and initiatives Developing and maintaining overall framework of IT policies, standards and strategies Prepare IT budgets and monitor KPIs to assess technological performance Bring data analytics solutions and artificial intelligence capabilities to our platforms As part of business continuity plan, ensure there is no failure in business operations and appropriate disaster recovery plans are in place and regularly tested for readiness for unforeseen and unexpected events which can impact the business continuity Develop and manage annual and quarterly budgets. Oversee data security, management, and governance. Manage strategic vendor and technology partner relationships. Manage IT resource allocation, goal/KPI setting, and performance metrics. Ability to lead complex, major changes /transformation initiatives; demonstrated skills in change management on an organizational and interpersonal level; experience with integrating teams across multiple business units and managing a geographically dispersed workforce. No. of direct subordinates:- 8 call: 9811958408 Performance bonus Education: B.Tech / M. Tech / MCA degree Minimum 18 - 20 years Tech experience Proven Experience as CTO or similar leadership role Work Location: In person Gender : Female Preference Skills: Execution - The act of carrying out a plan, strategy or course of action and ensuring the plans get implemented through clear processes to achieve excellent results. Proactivity - It refers to the self-initiated behaviour where the individual shapes his or her environment, sets stretch goals and actively looks for learning opportunities. Decision Making - Its a process of using given data to choose between two or more alternatives by involving the respective stakeholders. In order to find a solution and simplify complexity. Adaptability - The act of a person to be flexible in order to suit well with a new situation and developing new business methods, incorporating digital age for sustainable development. People Empowerment - To invest in people in order to promote their talents, sharing varying degrees of power with employees to achieve the company goals and values to ultimately promote customer satisfaction. Teamwork - A collaborative effort of a group supporting each other building relationships based on trust; living the company values together to achieve a common goal. Openness - Creating a culture of experimentation where people are empowered to take risks and learn from failure, by being a role model for inclusion, sharing best practices and building diverse and adaptive organizations Inclusion - The process of incorporating diverse views, opinions and ideas, to find new solutions and building a diverse and adaptive organisation.

Role & responsibilities & Preferred candidate profile TERMS OF REFERENCE IT MANAGER 1. INTRODUCTION Post: IT Manager Post Type: Permanent, full-time (with 3-month probation period) Department: IT Department 2. REPORTING RELATIONSHIPS The IT Manager will report to the Director, Corporate Affairs and will work closely with the Management Team of EyeCare to ensure seamless IT operations and strategic alignment with organizational goals. 3. OVERALL RESPONSIBILITIES The IT Manager will be responsible for leading the IT department, ensuring the maintenance, security, and optimization of computer systems, networks, and related technologies. The role involves strategic planning, technical oversight, and management of IT initiatives to support business operations effectively. 4. SCOPE OF WORK Oversee and manage the IT infrastructure, including networks, servers, and systems. Lead IT strategy development aligned with business objectives. Ensure data security, compliance, and cybersecurity measures are in place. Supervise IT support services, troubleshooting, and technical assistance. Monitor and optimize hardware and software performance across the organization. Manage the deployment and maintenance of IT systems and applications. Develop IT policies and procedures to enhance operational efficiency. Oversee procurement and budgeting for IT-related assets and services. Lead training and support initiatives to ensure staff proficiency with IT systems. Ensure compliance with privacy regulations and IT governance frameworks. Collaborate with other departments to identify and implement technology solutions. Coordinate disaster recovery and business continuity planning. Analyze IT trends and provide recommendations for technology improvements. Ensure the confidentiality and security of company data and IT resources. Manage vendor relationships and service agreements related to IT. Perform other duties as assigned within the work scope. Adopt and implement IT standards, including: ISO 27001 for Information Security Management ITIL framework for IT Service Management Best practices in cloud security and disaster recovery 5. QUALIFICATIONS AND EXPERIENCE Minimum Bachelors Degree in Information Technology, Computer Science, or a related field. Minimum 5 years of work experience in IT management, including leadership experience. 5 years work experience in healthcare or an eye hospital setting is preferred. 6. DESIRED SKILLS AND COMPETENCIES Strategic IT Leadership: Ability to develop and execute IT strategies. Cybersecurity & Data Protection: Strong understanding of IT security measures. Infrastructure Management: Expertise in managing networks, servers, and IT systems. Cloud Computing & Virtualization: Knowledge of AWS, Azure, or other cloud services. Project Management: Experience in implementing IT initiatives and improvements. Budget & Vendor Management: Ability to optimize costs while maintaining quality service. Troubleshooting & Technical Expertise: Ability to resolve complex IT issues efficiently. Communication & Collaboration: Strong interpersonal skills to engage with stakeholders. VoIP & System Configuration: Proficiency in managing telecommunication solutions. Business Continuity & Disaster Recovery: Ability to develop and oversee recovery plans. Active Directory Management: Configuration, maintenance, and security of Active Directory services to ensure seamless user authentication and access control. Microsoft 365 Setup & Administration: Proficiency in deploying, managing, and troubleshooting Microsoft 365 applications, including email, collaboration tools, and security protocols. Cloud Infrastructure: Hands-on experience with cloud-based solutions, migration strategies, and security best practices for efficient system performance. Domain Setup & Management: Strong knowledge in configuring domain controllers, ensuring network stability, and implementing security measures for domain-related tasks. ITIL Standard Knowledge: Familiarity with IT Service Management principles, incident management, and process optimization aligned with ITIL frameworks to enhance operational efficiency. 7. WE OFFER Competitive remuneration package. Comprehensive health insurance coverage. Professional development and growth opportunities. Access to online learning platforms for skill enhancement. Mandatory training and development programs.

lead manage overall IT OPS infra app delivery & user support functions Expand offshore operation ie. app devlprs infra engineers end-user support specialists arch designers IT infra OS security tools app servers email sys laptop software hardware

Responsibilities: Lead a team of Storage and backup administrators, providing guidance and mentorship.Set goals, monitor progress, and ensure the team meets the bigger team objectives.Collaborates with individuals inside own team and with other global IT teams to complete project work.Engages with all levels of management and key stakeholders to develop, implement, and manage support and operational objectives.Identify and incorporate future service management needs into a well-considered multi-year roadmap across the support areas.Identifies, constructs, and implements plans to remove friction in the day-to-day operation.Lead the culture of continuous improvement by identifying projects, initiatives & getting the business or leadership engagement and deliver them.Contribute to Operation Reviews of IT services covering Customer Satisfaction, SLA performance, and Operational metrics.Producing regular and accurate service management reports and dashboards for the leadership team.Manage internal customer relationships with leaders across the technology organization.Thinks creatively and practically to develop, execute, and implement new plans or programs. Generates and provides accurate and timely results in the form of reports, presentations, etcSupports achievement of performance goals, budget goals, team goals, etc.Building the organizational capacity necessary to execute the strategy.Skilled in generating custom reports/dashboards and Knowledgebase documentation. Minimum Qualifications: Bachelor's degree in a technical field (e.g., Computer Engineering, Computer Science, Information Systems). OR Bachelors degree in a non-technical field (e.g., Business, Humanities, Marketing) and 1+ year of IT-relevant experience. OR High School Diploma or equivalent and 3+ years of IT-relevant experience. 2+ years of any combination of academic or work experience with programming (e.g., Java, Python, etc.). 1+ year of any combination of academic or work experience with Data Structures, algorithms, and data stores.

Experience in IT Executive

We are looking for a highly skilled and experienced IT Cloud Management Analyst 1 to join our team in Bengaluru. The ideal candidate will have 3 to 5 years of experience managing cloud assets, with a strong background in Microsoft Azure and excellent analytical skills. Roles and Responsibility Manage day-to-day processes involved with cloud asset management. Monitor cloud resource usage and growth for lines of business, functional groups, and IT. Provide detailed reporting to inform business decisions on cloud use. Develop and maintain standardized approaches for cloud use reporting. Collaborate with the Business Operations team to understand critical cloud drivers. Actively seek technical education to stay updated on cloud and platform resource options. Job Requirements Strong written communication skills and self-starter capability. Experience in IT financial or resource reporting or a similar discipline in a large-scale technology environment. Familiarity with CloudHealth is preferred, along with experience using a cloud resource management tool like CloudHealth, Cloudability, or CloudZero. Excellent Microsoft Office skills and strong analytical and problem-solving skills. Ability to work independently and as part of a team. ServiceNow acumen is preferred.

Job Summary: As a Telesales Manager, you will lead a team of telesales representatives to meet sales targets over the phone. You will create sales strategies, train and motivate the team, monitor their performance, and ensure excellent customer service. Key Responsibilities: - Manage and motivate the telesales team to reach sales goals. - Plan and implement sales strategies. - Train new and existing team members on products and sales techniques. - Monitor calls and provide feedback for improvement. - Track sales performance and prepare reports. - Handle customer questions or complaints when needed. - Work closely with other departments like marketing and customer service. - Keep up to date with product knowledge and market trends. Skills & Requirements: - Strong leadership and team management skills. - Excellent communication and sales skills. - Ability to motivate and coach a team. - Experience in telesales or a similar role. - Good understanding of sales targets and KPIs. - Basic computer skills for managing reports and call systems. - Degree in Business, Marketing, or related field (preferred).