Work from Office
Full Time
, Key Responsibilities: Procure, set up, and configure laptops and desktops for new joiners. Provide first-level support for hardware and software issues across the organization. Troubleshoot and resolve issues related to operating systems (Windows and macOS), applications, and network connectivity. Perform routine maintenance and updates for computers and peripherals. Maintain asset inventory of all IT equipment and ensure records are up to date. Coordinate with vendors and service providers for repair and support when needed. Install, configure, and update software applications and antivirus programs. Support end-users with day-to-day technical issues both onsite and remotely. Document IT support tasks, solutions, and procedures for knowledge sharing. Assist in ensuring data security and compliance with internal IT policies. Key Requirements: Diploma or Bachelor's degree in Information Technology, Computer Science, or a related field. 2-5 years of experience in IT support or system administration. Strong understanding of computer hardware, operating systems (primarily Windows), and common enterprise software. Basic working knowledge of macOS and ability to provide support for Mac users. Familiarity with networking concepts, printers, and other peripherals. Excellent troubleshooting and problem-solving skills. Good communication skills and ability to support non-technical users.
Shahi
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