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2.0 years
1 - 2 Lacs
Hyderabad
Work from Office
Min 2years of experience as Remote Support / Service Desk Engineer. Should have outlook configuration hands-on experience. Given Remote support and ticketing tool experience. Troubleshooting, domain, software support. Should be a Graduate from Technical Steam - B tech, B.E, BCA/ Diploma The person will be giving centralized support to the client Monitor network health, troubleshoot connectivity issues across LAN/WAN, and resolve incidents to maintain high uptime
Posted 1 day ago
2.0 years
1 - 2 Lacs
Hyderabad
Work from Office
Min 2years of experience as Remote Support / Service Desk Engineer. Should have outlook configuration hands-on experience. Given Remote support and ticketing tool experience. Troubleshooting, domain, software support. Should be a Graduate from Technical Steam - B tech, B.E, BCA/ Diploma The person will be giving centralized support to the client Monitor network health, troubleshoot connectivity issues across LAN/WAN, and resolve incidents to maintain high uptime
Posted 1 day ago
1.0 - 3.0 years
1 - 4 Lacs
New Delhi, Gurugram, Delhi / NCR
Work from Office
Hiring for Customer Care Executive in Pure chat process Solving technical queries Salary upto 30 k Immediate Joining Call or whatsapp CV now to schedule interview HR 79827 39499
Posted 1 day ago
0.0 - 1.0 years
2 - 3 Lacs
Jodhpur
Work from Office
Perform installation, testing, and troubleshooting of MUX equipment on-site. Coordinate with project managers and clients for the smooth execution Ensure compliance with safety standards Maintain accurate records of work done. Annual bonus Provident fund Health insurance
Posted 2 days ago
4.0 - 6.0 years
3 - 5 Lacs
Ghaziabad, Mathura, Firozabad
Work from Office
Role & responsibilities Network Design & Implementation: Develop and implement network architectures tailored to the organization's needs, including LAN, WAN, and wireless systems. Hardware and Software Configuration: Configure routers, switches, firewalls, and other networking devices to optimize performance. Network Monitoring: Monitor network traffic, bandwidth, and performance to ensure consistent service delivery and minimal downtime. Security Management: Implement and enforce network security protocols, including firewalls, VPNs, and encryption methods, to safeguard sensitive data. Troubleshooting and Maintenance: Resolve network issues through proactive troubleshooting and regular system updates, patches, and fixes. Power to install, maintain, and troubleshoot network infrastructure tools including wireless access points, firewalls, routers, switches, and controllers. Commissioning, System integration & testing of CCTV Systems Troubleshooting of CCTV Systems, IP
Posted 2 days ago
1.0 - 5.0 years
3 - 4 Lacs
Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Whatsapp Your CV @ 9721919721 ( Mention Technical Support ) Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.
Posted 2 days ago
1.0 - 5.0 years
3 - 4 Lacs
Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 ( Mention Technical Support ) Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.
Posted 2 days ago
3.0 - 6.0 years
5 - 7 Lacs
Pune
Work from Office
Strong expertise with DHCP, DNS administration, and LAN/WAN Proficiency with SonicWall firewall administration and SonicWall wireless access points In-depth understanding of L2 switching (VLANs, STP, link aggregation) and L3 routing concepts Over time allowance Performance bonus
Posted 3 days ago
0.0 - 1.0 years
1 - 2 Lacs
Coimbatore
Work from Office
Role & responsibilities SYSTEM MANAGEMENT, NETWORK ADMINISTRATION,SECURITY,TROUBLESHOOTING,BACKUP AND RECOVERY,USER SUPPORT Preferred candidate profile
Posted 6 days ago
1.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadiya @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.
Posted 6 days ago
6.0 - 11.0 years
8 - 12 Lacs
Chennai
Work from Office
Role : Wireless Network Engineer Exp : Min 6+ yrs exp Must have : Wireless networking , Firewall , VPN , Gateway Salary : upto 13 LPA Immediate joiners would be preferred Location : Chennai Mode of interview : Virtual Regards, Allen 7200495207
Posted 1 week ago
1.0 - 3.0 years
2 - 4 Lacs
Chennai
Work from Office
Executive L2 THD Location: Chennai Reporting to: Team Leader L2 THD Purpose of the Role:- The objective of this role is deliver exceptional customer service by focusing on service skills and ensureall required operational parameters are met and adhered to. He/she is closely involved in interacting with customers on a day to day basis, clarifying and resolving customer complaints and queries,determining the cause of the problem, and providing best resolution. Role Description:- To provide customer satisfaction on every call To ensure closure of the ticket within the prescribed TAT To provide speedy resolution Willingness to work in rotational Off & rotational Shifts To resolves product or service problems by clarifying the customer's complaint To ensure support to all Engineers in field, sharing the configuration and responsible for internal technical support and external technical cooperation Key Result Areas:- This role will drive high performance customer service by ensuring the desired level of productivity, call quality, SME skills, resolution providing skills are as per the organizations required norms. Will be responsible for resolution of Technical complaints. Education:- Diploma/BE in EEE stream Work Experience:- Minimum of 0 3 Years of work experience Experience in customer service or call center background is preferred Experience in handling technical calls will be preferred Strong communication skills Good interpersonal skills Knowledge of multiple languages like Tamil, Kannada, Telugu, Hindi will be an added advantage. *** Please Walk-in Directly to the below address. Regards, Vinay M |9500081270 - Please call between 10:00 AM to 6:30 PM Address: TVH Belicia Towers, 10th Floor, Tower 1, Block No.94, MRC Nagar, Chennai, Tamil Nadu 600028
Posted 1 week ago
1.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadiya @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.
Posted 1 week ago
1.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Shadiya @ 7898822545 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.
Posted 1 week ago
0.0 - 1.0 years
2 - 3 Lacs
Kota
Work from Office
Perform installation, testing, and troubleshooting of MUX equipment on-site. Coordinate with project managers and clients for the smooth execution Ensure compliance with safety standards Maintain accurate records of work done. Annual bonus Provident fund Health insurance
Posted 1 week ago
1.0 - 6.0 years
1 - 3 Lacs
Pune
Work from Office
The opportunity We are looking for Field Engineer, to join our Pune office, who are curious, self-motivated, and willing to learn. You will be exposed to a range of tasks and projects, including: Reporting directly to the deployment manager and handling all the hardware and deployment related tasks in the company On-site Support: Provide on-site support to customers or clients. This may involve diagnosing and troubleshooting issues with equipment or systems, providing technical guidance, and answering customer questions. Installation and Commissioning: Carrying out complete installation of hardware on deployment locations. Hardware will include cameras, controller unit and cabling and routing. This involves understanding installation procedures, configuring equipment, and ensuring that everything is working as expected. Once installation is complete, commission the equipment or system to ensure that it meets performance specifications. Maintenance and Repairs: Responsible for providing routine maintenance and repairs for equipment and systems. This includes identifying issues before they become critical, performing regular maintenance tasks, and making repairs as needed. Documentation and Reporting: Maintain accurate documentation of all activities performed on-site. This may include maintenance reports, installation reports, and other documentation as required. Customer Service: Must have excellent customer service skills. Often being the primary point of contact for customers, you must be able to communicate effectively, provide guidance, and manage customer expectations. Safety: You must be aware of and comply with all safety protocols and procedures. This includes wearing protective equipment, following safety guidelines, and identifying potential hazards. Must also be able to travel frequently, work in different locations and environments, and adapt to changing situations. You should have a strong technical background, excellent problem-solving skills, and the ability to work independently. Procuring hardware and ensuring that it has been assembled and configured as per predefined standards. Conducting research on new hardware and testing it. Conducting training for security guards and managers. Should operate in flexible work timings as per requirements. Skills and attributes for success A bachelor's degree in engineering Minimum period of prior work experience of 6 months in Hardware / Networking Knowledge of Crimping, Routing and cabling Basic knowledge of networking and router configuration Knowledge of IP cameras and their configuration and testing Excellent problem-solving skills backed by solid technical knowledge. A versatile and service-oriented mindset. Good understanding of safety guidelines. Great communication skills. Technically savvy and computer literate. Strong multitasking abilities. Analytical and critical thinking skills. Ability to work under pressure and complete tasks in a timely manner. Valid driving license and possess personal bike & helmet Ability to work independently and as part of a team. Only Male Candidates
Posted 1 week ago
10.0 - 15.0 years
15 - 18 Lacs
Noida
Work from Office
Manage the IOTA Core PS and IP networks. Troubleshooting on PS and IP nodes: routers, switches, load-balancers, firewalls, GGSN, PGW, DNS, PCRF Management and implementation of automation scripts;
Posted 1 week ago
0.0 - 2.0 years
1 - 2 Lacs
Agra
Work from Office
Provide coverage and support for Network operations and the Information Technology Department as directed by supervisor Manage daily operations of the IT department Monitoring and maintaining computer systems and networks Resolve technical issues related to network interruptions Actively update, maintain and monitor all aspects of computer networks Responsible for complete network setup & maintenance. Responsible for coordinating with ISP providers in network issues. Installation, configuration and maintenance of Windows 10, Win7 with Desktops, and Laptops. Installation and configuration Software & application as per company policy. Installation, configuration and maintenance of Network Printers, Local printers and Scanner. Ensure security and privacy of networks and computer systems Assisting staff or clients through a series of actions, either face to face; email or over the telephone to help set up systems or resolve issues.
Posted 1 week ago
1.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.
Posted 1 week ago
0.0 years
2 - 3 Lacs
Chennai
Work from Office
Configure desktop and laptop Active Directory user management and basic knowledge of Active Directory, DHCP and DNS Troubleshooting Network connectivity in a LAN/WAN environment Hands-on experience in MS-Outlook configuration & Troubleshooting Required Candidate profile Knowledge of network troubleshooting, Ethernet and IP configuration Hardware and Networking Troubleshooting Microsoft outlook Basic server Knowledge 2014 to 2024 batch can apply Male candidates only
Posted 1 week ago
1.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.
Posted 1 week ago
0.0 - 5.0 years
2 - 4 Lacs
Mumbai, Navi Mumbai, Mumbai (All Areas)
Work from Office
Technical Support Engineer CCTV / FAS / IDS / ACS Location : [Specify City or PAN India if applicable] Experience : 2+ Years Employment Type : Full-Time Email : Aakanksha@zinq.in | Careers@zinq.in Contact : 9820343217 Job Summary: We are seeking a skilled and customer-focused Technical Support Engineer to provide expert-level support for CCTV, Fire Alarm Systems (FAS), Intrusion Detection Systems (IDS), and Access Control Systems (ACS) . This role involves troubleshooting, diagnostics, installation, maintenance, and consultation support for clients and internal teams. Required Qualifications & Skills: Bachelors/Diploma in Electronics, Electrical, IT, or related technical field. Minimum 2 years of experience supporting CCTV, FAS, IDS, and ACS systems. Hands-on experience with brands such as: Hikvision, Dahua, Honeywell, Bosch, SPECTRA, HID, Tyco, GST UNV, RAVEL, etc. Strong knowledge of TCP/IP networking , cabling, and IP configuration. Ability to interpret technical manuals, blueprints, and wiring diagrams . Familiarity with industry standards (NFPA, SIRA, UL) is an added advantage. Strong problem-solving and communication skills. Willing to travel to customer sites as required. Ability to work independently and manage multiple tasks . Key Responsibilities: Provide remote and on-site technical support for CCTV, FAS, IDS, and ACS systems. Troubleshoot and diagnose hardware, software, and network issues . Conduct system installations, upgrades, testing, and commissioning . Perform preventive and corrective maintenance . Respond to service requests within defined SLA timeframes . Guide customers through solutions and provide necessary technical training . Coordinate with vendors and third-party suppliers for advanced support . Maintain accurate documentation of service activities and findings. Collaborate with internal teams on system designs and tech solutions . Stay updated on emerging technologies and products in the security systems domain. How to Apply: Send your CV to Aakanksha@zinq.in or Careers@zinq.in For more info, call 9820343217
Posted 2 weeks ago
1.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.
Posted 2 weeks ago
3.0 - 6.0 years
5 - 9 Lacs
Bengaluru
Work from Office
Primary Skills: Support during the investigation of suspected cyber security events Analysis and respond to the service request and incident related to securitytools (Carbon Black,Armis, EDR,etc) and related policies Deep knowledge of TCP/IP suite and ICS protocols. Endpoint Detection Response (Carbon Black, CrowdStrike) Hands on Experience in Cyberark Responsibilities: Supports Carbon Black Endpoint Detection and Response (EDR) applications and ensures cyber security service availability for the endpoints. Daily monitoring EDR AV logs Monitor EDR dashboard for compliance, threats and further troubleshootingwherever required. Basic level of fine tune policies. Raise case and follow up with Vendor support for any issue. Maintain security Run Books and SOPs. Ticket handling Generate regular reports and updates on security incident trends. Monitoring Incidents/Outages Carbon Blac. Primary Skills: Support during the investigation of suspected cyber security events Analysis and respond to the service request and incident related to security tools (Carbon Black, Armis, EDR, etc) and related policies Deep knowledge of TCP/IP suite and ICS protocols. Endpoint Detection Response (Carbon Black, CrowdStrike) Hands on Experience in Cyberark. Responsibilities: Supports Carbon Black Endpoint Detection and Response (EDR) applications and ensures cyber security service availability for the endpoints. Daily monitoring EDR AV logs Monitor EDR dashboard for compliance, threats and further troubleshooting wherever required. Basic level of fine tune policies. Raise case and follow up with Vendor support for any issue. Maintain security Run Books and SOPs. Ticket handling Generate regular reports and updates on security incident trends. Monitoring Incidents/Outages
Posted 2 weeks ago
1.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Ritika @ 8299619074, Qizra @ 90108 97647, Qasim @ 8056419536, Neha @ 8789203027 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.
Posted 2 weeks ago
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