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1.0 - 5.0 years
3 - 5 Lacs
Gurugram
Work from Office
Hiring for Leading ITES Company In Gurgaon for Technical Support Key Highlights: 1: Graduate with minimum 1 year exp in Technical Support 2: Candidate Must Not Have Any Exams in the Next 6 Months 3: 24x7 Shifts 4: 5 Days Working 5: Both Side Cabs 6: Excellent Communication Skills 7: Immediate Joiners Preferred 8: Knowledge of LAN, MAN, Windows Troubleshooting, Networking etc A Technical Support job description typically involves diagnosing, troubleshooting, and resolving technical issues related to computer hardware, software, and networks Daily Walkin @ Outpace Consulting, C-29, Sec 2 Noida (Nearest Metro Noida Sec 15, Exit Gate 3) Landmark : Near Hotel Nirulas Walkin Time : 11 am to 3 Pm Mahima @ 9696688937, Ritika @ 8299619074, Qasim @ 8056419536 Whatsapp Your CV @ 9721919721 Key Responsibilities: Troubleshooting and Problem Solving: Diagnosing and resolving hardware and software issues, either remotely or in person. User Support: Providing technical assistance to users, answering questions, and guiding them through problem resolution. System Maintenance and Monitoring: Ensuring computer systems and networks are running efficiently and effectively. Installation and Configuration: Setting up new systems, installing software and hardware, and configuring user accounts. Documentation and Record Keeping: Maintaining records of issues, solutions, and system configurations. Collaboration: Working with other IT teams and external vendors to resolve complex issues. Customer Service: Providing excellent customer service, ensuring user satisfaction, and building positive relationships.
Posted 1 month ago
3 - 8 years
14 - 18 Lacs
Hyderabad
Work from Office
Project Role : Application Security Architect Project Role Description : Review and integrate all application requirements, involving security requirements. Review and integrate the application security technical architecture requirements. Provide input into final decisions regarding application security. Must have skills : Software Defined Network and Operations Good to have skills : NA Minimum 3 year(s) of experience is required Educational Qualification : A BTech Summary :-We are seeking a highly skilled and experienced Senior Infoblox Administrator with 10+ years of expertise in managing and optimizing Infoblox DDI (DNS, DHCP, and IP Address Management) solutions. The successful candidate will play a pivotal role in ensuring the stability, efficiency, and security of our network infrastructure. This role involves designing, implementing, and maintaining our Infoblox systems, as well as providing leadership and mentorship to junior team members.Roles Responsibilities:Should be able to resolve operational problem/Incident/SRShould go beyond the knowledge or past experience to resolve issuesExcellent written & verbal communication1. **Infoblox Management:** - Design, deploy, and manage Infoblox DDI solutions. - Monitor and maintain DNS, DHCP, and IPAM systems for optimal performance. - Ensure high availability and redundancy of Infoblox services.2. **Network Administration:** - Integrate Infoblox solutions with network infrastructure. - Implement and manage DNS security features such as DNSSEC, RPZ, and DNS firewall. - Coordinate with network teams to support IP address management and allocation.Technical Skills & Professional Skill: 1. **Infoblox Management:** - Design, deploy, and manage Infoblox DDI solutions. - Monitor and maintain DNS, DHCP, and IPAM systems for optimal performance. - Ensure high availability and redundancy of Infoblox services.2. **Network Administration:** - Integrate Infoblox solutions with network infrastructure. - Implement and manage DNS security features such as DNSSEC, RPZ, and DNS firewall. - Coordinate with network teams to support IP address management and allocation.3. **Technical Support:** - Provide advanced troubleshooting and support for Infoblox-related issues. - Conduct root cause analysis and implement corrective actions. - Maintain and update Infoblox configurations and policies.4. **Project Management:** - Lead Infoblox-related projects from conception to completion. - Collaborate with cross-functional teams to ensure project goals are met. - Develop and maintain project documentation and reports.5. **Security and Compliance:** - Ensure Infoblox solutions comply with organizational security policies and regulatory requirements. - Implement best practices for data protection and network security. - Conduct regular security audits and vulnerability assessments.6. **Training and Mentorship:** - Provide guidance and mentorship to junior Infoblox administrators. - Develop and deliver training sessions and documentation. - Foster a culture of continuous learning and improvement.7- Provide advanced troubleshooting and support for Infoblox-related issues.8 - Conduct root cause analysis and implement corrective actions.9 - Maintain and update Infoblox configurations and policies.Additional information :Education 15 years .Location Hyderabad.
Posted 1 month ago
2 - 5 years
4 - 7 Lacs
Chennai
Work from Office
CCNA Certified from CISCO ( Network ) with min 1 Year experience is must Provide prompt and accurate information to address customer inquiries related to network issues. 5 days working ( US shift timings ) Excellent English Communication skill Required Candidate profile Minimum Graduation along with 2+yrs exp in network & technical support Should be comfortable with Rotational US Shifts (5 Days working) Call / What's app HR Vandana - 8464822386
Posted 1 month ago
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