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1.0 - 2.0 years

1 - 3 Lacs

Hisar

Work from Office

We are looking for a highly skilled and experienced Receivable Executive to join our team at Equitas Small Finance Bank. Roles and Responsibility Manage and oversee the receivables process to ensure timely payments and minimize bad debts. Develop and implement effective strategies to improve receivables management. Collaborate with cross-functional teams to resolve customer complaints and issues. Analyze and report on receivables performance metrics to senior management. Identify and mitigate risks associated with receivables operations. Ensure compliance with regulatory requirements and internal policies. Job Requirements Strong knowledge of financial regulations and laws governing the BFSI industry. Excellent communication and interpersonal skills for working with customers and stakeholders. Ability to analyze data and provide insights to inform business decisions. Proficiency in MS Office and other relevant software applications. Strong problem-solving skills to resolve complex issues. Experience in managing and leading teams to achieve business objectives.

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2.0 - 4.0 years

4 - 6 Lacs

Eluru

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We are looking for a highly skilled and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank. Roles and Responsibility Manage and oversee branch receivables operations for timely and accurate payments. Develop and implement strategies to improve receivables management and reduce delinquencies. Collaborate with cross-functional teams to resolve customer complaints and issues. Analyze and report on receivables performance metrics to senior management. Ensure compliance with regulatory requirements and internal policies. Maintain accurate records and reports of receivables transactions. Job Requirements Strong understanding of BFSI industry trends and regulations. Experience in managing branch receivables operations and improving efficiency. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Proficiency in Microsoft Office and other relevant software applications.

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1.0 - 5.0 years

3 - 7 Lacs

Yadgir, Kalburagi

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We are looking for a highly skilled and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank. Roles and Responsibility Manage and oversee branch receivables operations for timely and accurate payments. Develop and implement strategies to improve receivables management and reduce delinquencies. Collaborate with cross-functional teams to resolve customer complaints and issues. Analyze and report on receivables performance metrics to senior management. Ensure compliance with regulatory requirements and internal policies. Maintain accurate records and reports of receivables transactions. Job Requirements Strong knowledge of BFSI industry trends and regulations. Experience in managing and analyzing large datasets. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong problem-solving and analytical skills. Proficiency in Microsoft Office and other relevant software applications. About Company Equitas Small Finance Bank is a leading financial institution committed to providing innovative banking solutions to its customers. We are dedicated to building long-term relationships with our clients and stakeholders.

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3.0 - 5.0 years

5 - 7 Lacs

Kumbakonam

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We are looking for a highly skilled and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank. Roles and Responsibility Manage and oversee branch receivables operations for efficient cash flow. Develop and implement strategies to improve receivables management. Collaborate with cross-functional teams to resolve customer issues and enhance service quality. Analyze and report on receivables performance metrics to senior management. Ensure compliance with regulatory requirements and internal policies. Train and guide junior staff members to improve their skills and knowledge. Job Requirements Strong understanding of BFSI industry trends and regulations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficiency in MS Office and other relevant software applications. Strong analytical and problem-solving skills. Experience in managing and leading a team of receivables professionals.

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1.0 - 5.0 years

1 - 3 Lacs

Madurai, Dindigul

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We are looking for a highly skilled and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank. Roles and Responsibility Manage and oversee branch receivables operations for efficient cash flow. Develop and implement strategies to improve receivables management. Collaborate with cross-functional teams to resolve customer issues and enhance service quality. Analyze and report on receivables performance metrics to senior management. Ensure compliance with regulatory requirements and internal policies. Train and guide junior staff members to improve their skills and knowledge. Job Requirements Strong understanding of BFSI industry trends and regulations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficiency in MS Office and other relevant software applications. Strong analytical and problem-solving skills. Experience in managing and leading a team of receivables professionals.

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2.0 - 4.0 years

1 - 3 Lacs

Aurangabad

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We are looking for a highly skilled and experienced Receivable Executive to join our team at Equitas Small Finance Bank. Roles and Responsibility Manage and oversee the receivables process to ensure timely payments and minimize bad debts. Develop and implement effective strategies to improve receivables management. Collaborate with cross-functional teams to resolve customer complaints and issues. Analyze and report on receivables performance metrics to senior management. Identify and mitigate risks associated with receivables operations. Ensure compliance with regulatory requirements and internal policies. Job Requirements Strong knowledge of financial regulations and laws governing the BFSI industry. Excellent communication and interpersonal skills for working with customers and stakeholders. Ability to analyze data and provide insights to inform business decisions. Proficiency in MS Office and other relevant software applications. Experience in managing and leading teams to achieve business objectives. Strong problem-solving skills to resolve complex issues and improve processes.

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1.0 - 5.0 years

1 - 3 Lacs

Perambalur, Kumbakonam, Musiri

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We are looking for a highly skilled and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank. Roles and Responsibility Manage and oversee branch receivables operations for timely and accurate payments. Develop and implement strategies to improve receivables management and reduce delinquencies. Collaborate with cross-functional teams to resolve customer complaints and issues. Analyze and report on receivables performance metrics to senior management. Ensure compliance with regulatory requirements and internal policies. Maintain accurate records and reports of receivables transactions. Job Requirements Strong knowledge of BFSI industry trends and regulations. Experience in managing assets, inclusive banking, SBL, mortgages, or receivables. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Proficiency in Microsoft Office and other relevant software applications. Location - Kumbakonam,Musiri,Perambalur,Thuraiyur

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1.0 - 4.0 years

1 - 3 Lacs

Madurai, Kambam, Theni

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We are looking for a highly skilled and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank. Roles and Responsibility Manage and oversee branch receivables operations for efficient cash flow. Develop and implement strategies to improve receivables management. Collaborate with cross-functional teams to resolve customer issues and enhance service quality. Analyze and report on receivables performance metrics to senior management. Ensure compliance with regulatory requirements and internal policies. Train and guide junior staff members to improve their skills and knowledge. Job Requirements Strong understanding of BFSI industry trends and regulations. Experience in managing assets, inclusive banking, SBL, mortgages, and receivables. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Strong analytical and problem-solving skills. Proficiency in Microsoft Office and other relevant software applications.

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1.0 - 6.0 years

1 - 3 Lacs

Madurai, Dindigul, Karaikkudi

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We are looking for a highly skilled and experienced Branch Receivable Officer to join our team at Equitas Small Finance Bank. Roles and Responsibility Manage and oversee branch receivables operations for efficient cash flow. Develop and implement strategies to improve receivables management. Collaborate with cross-functional teams to resolve customer issues and enhance service quality. Analyze and report on receivables performance metrics to senior management. Ensure compliance with regulatory requirements and internal policies. Train and guide junior staff members to improve their skills and knowledge. Job Requirements Strong understanding of BFSI industry trends and regulations. Excellent communication and interpersonal skills. Ability to work in a fast-paced environment and meet deadlines. Proficiency in MS Office and other relevant software applications. Strong analytical and problem-solving skills. Experience in managing and leading a team of receivables professionals.

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1.0 - 3.0 years

0 Lacs

Coimbatore, Tamil Nadu, India

On-site

Req ID: 326198 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - L2 technical guidance to join our team in Coimbatore, Tamil N?du (IN-TN), India (IN). Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. - Activities include recognition, research, isolation, resolution & follow up steps. - Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. - Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. - Sound knowledge of ITIL best practices around Incident & Request Management procedures Qualifications - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred - Good communication skills with 1 year of international calling experience - Good comprehension & writing skills - Must possess excellent customer handling skills - Should be comfortable to work in rotational shift with 24x7 support window Roles and Responsibilities: - Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. - Activities include recognition, research, isolation, resolution & follow up steps. - Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. - Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. - Sound knowledge of ITIL best practices around Incident & Request Management procedures Qualifications - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred - Good communication skills with 1 year of international calling experience - Good comprehension & writing skills - Must possess excellent customer handling skills - Should be comfortable to work in rotational shift with 24x7 support window About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.

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4.0 - 9.0 years

6 - 11 Lacs

Mumbai

Work from Office

This position provides input, support, and performs full systems life cycle management activities (e.g., analyses, technical requirements, design, coding, testing, implementation of systems and applications software, etc.). He/She collaborates with analysts, users and planning groups. This position applies application development and optimization techniques to business problems (i.e., gathering of requirements, researching technical methods, and creating prototypes, and gathering of data). He/She provides subject-matter expertise, development, maintenance, and support for both applications and business needs. He/She provides input to department and project teams on decisions supporting projects. This position provides input, support, and performs full systems life cycle management activities. He/She collaborates with analysts, users and planning groups. The Senior Analytics Developer analyzes, designs, codes, tests, and corrects moderately to highly complex programs to develop optimization tools and heuristics and to ensure optimal performance and compliance. He/She provides subject-matter expertise, development, maintenance, and support for both applications and business needs. He/She provides input to department and project teams on decisions supporting projects Responsibilities : Required Skills: .Net, C#, Python. Performs systems analysis and design. Analyzes problems and employs appropriate methods to ensure effective resolution/s. Designs and develops moderate to highly complex applications. Develops application documentation. Performs maintenance and support. Reviews technology trends (e.g., periodicals, internet research, department staff consultations, etc.) to increase application development expertise. Participates in internal and external training to increase technical skills, job knowledge, and performance effectiveness. Qualifications: Bachelors Degree or International equivalent Bachelor's Degree or International equivalent in Computer Science, Information Systems, Mathematics, Statistics, or related field - Preferred

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6.0 - 8.0 years

0 Lacs

Bengaluru / Bangalore, Karnataka, India

On-site

Req ID: 324471 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Helpdesk Associate - L1 Technical Guidance to join our team in Bangalore, Karntaka (IN-KA), India (IN). Required. Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. 2. Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner. 3. Shift: Rotational shift. Qualification: Graduate with minimum 6 months+ experience in a technical support role. - Knowledge of troubleshooting Windows 10, Win 8 Operating system, PC Hardware, Basic Knowledge of Internet Explorer, Networking, Messaging, and MS Office, COTS applications etc. 2. Must be able to speak fluent English & possess excellent writing and comprehension skills & with excellent customer handling skill Provides L1 technical guidance in activities associated with the identification, prioritization, and resolution of reported problems by telephone and email. Activities include recognition, research, isolation, resolution, and follow-up steps. 2. Typically, the Analyst level participates in a supportive role by acting as a liaison between customer and departments within the organization, to ensure that all on-line system problems are resolved in an accurate and timely manner. 3. Shift: Rotational shift. Qualification: Graduate with minimum 6 months+ experience in a technical support role. - Knowledge of troubleshooting Windows 10, Win 8 Operating system, PC Hardware, Basic Knowledge of Internet Explorer, Networking, Messaging, and MS Office, COTS applications etc. 2. Must be able to speak fluent English & possess excellent writing and comprehension skills & with excellent customer handling skill About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at NTT DATA endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click . If you'd like more information on your EEO rights under the law, please click . For Pay Transparency information, please click.

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6.0 - 8.0 years

7 - 11 Lacs

Chennai

Work from Office

We are currently seeking a IBM - MQ DevOps to join our team in Chennai, Tamil Ndu (IN-TN), India (IN). Location Bengaluru (Chennai - Second Preference) Experience: 6-8 Years Number of openings 1 What awaits you/ Job Profile We are responsible for the internal integration platform of the BMW Group which connects hundreds of applications across all business areas of BMW via patterns like streaming, APIs or messaging. In the messaging and enterprise integration team, we provide a messaging service based on IBM MQ and generic application integration with IBM ACE. Further technologies are in evaluation. Responsible for managing the messaging and application integration portals to ensure seamless customer experience, high code quality and continuous releases. Responsible for managing the automation platform to provision large-scale messaging and application integration installation and efficiently managing changes and configuration. Stakeholder management "“ Discuss and align requirements and support troubleshooting with the internal customers. Setup and support a development framework including pipelines, code quality checks, etc. Setup and support an automation framework including automation pipelines. Clarify requirements with the development partner. Implement proof of concepts. Steering agile development with the development partner. Doing code reviews. Provide consultation and support for customers. Constantly look out for and evaluate tasks which can be automated and automate them. Proactively taking care of enhancements of the portals and automation framework. Support weekend activities / on-call support (power downs, DR tests, etc.) What should you bring along Expected skill Sets and experience that the candidates should bring along. 6-8 years of experience in software development, automation and operations in large and complex global enterprises. Experience in the following technologiesJava, Angular, Bash, Linux. Safe handling of software quality. Experience in IBM MQ / IBM ACE (App Connect Enterprise) is a plus. Understanding of ITIL frameworks as well as experience in Incident, Problem, Change management. Problem solving / analytical skills, tools, and techniques. Critical thinking and good analytical and problem-solving abilities. Good oral and written communication skills in English. Ability to work under pressure and manage highly critical production incidents. Familiarity with agile methodologies and practices. Ability to work in a fast-paced and dynamic environment. Must have technical skills Experience in the following technologiesJava, Angular, Bash, Linux. Experience in IBM MQ / IBM ACE (App Connect Enterprise) is a plus Good to have technical skills Experience in IBM MQ / IBM ACE (App Connect Enterprise) is a plus

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1.0 - 6.0 years

1 - 5 Lacs

Bengaluru

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Req ID: 295600 We are currently seeking a Helpdesk Senior Associate - ITIL to join our team in Bangalore, Karntaka (IN-KA), India (IN). Domain Years of Experience Global End User Services Helpdesk Sr. Associate at Grade-5 position in Service Desk Must be a Graduate. B.Tech/B.E or any other technical degree preferred Good communication skills with minimum 1 year of international calling experience Good comprehension & writing skills. Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Job description Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures. 2-3 years of industry experience. 12 months in the current grade is a

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1.0 - 6.0 years

1 - 4 Lacs

Bengaluru

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Req ID: 325214 We are currently seeking a Helpdesk Associate - L1 technical guidance to join our team in Bangalore, Karntaka (IN-KA), India (IN). Required. Roles and Responsibilities- Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures Qualifications - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred - Good communication skills with 1 year of international calling experience - Good comprehension & writing skills - Must possess excellent customer handling skills - Should be comfortable to work in rotational shift with 24x7 support window Roles and Responsibilities- Provide L2 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures Qualifications - Helpdesk Associate at Grade-4 position in Service Desk - Must be a Graduate. B.Tech/B.E or any other technical degree preferred - Good communication skills with 1 year of international calling experience - Good comprehension & writing skills - Must possess excellent customer handling skills - Should be comfortable to work in rotational shift with 24x7 support window

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2.0 - 5.0 years

5 - 10 Lacs

Hyderabad

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Req ID: 326798 We are currently seeking a Systems Integration Senior Analyst to join our team in Hyderabad, Telangana (IN-TG), India (IN). The resource should work on Agencyport project requests and should possess strong working experience in Agencyport, Core Java, Java script and HTML Resource should have experience in Agency port, SDK, Connect 5 Should have Agile Experience. Prior experience of Migration projects would be advantageous Experience in Web Services would be helpful Familiarity with J2EE, XML, Java, JSP, and EJB Knowledge of coding languages including Angular JS, Java, and JQuery Knowledge of web technologies including JavaScript, CSS, HTML5, and XML Troubleshoot SQL Server errors Ability to troubleshoot complex software issues Resource Should be Graduates with Min. of 12+4 Campus Education (BE / M.Sc / MCA) Other way of showing skills Must have:- Agency port, connect 5, Java/J2EE, Spring, Hibernate Preferable Exposure to SOA concepts. Agency portal, CQ5 xml, xslt webservices Spring with MVC architecture Should have worked on Restful spring controller Exposure to Angular Graduates with Min. of 12+4 Campus Education (BE / M.Sc / MCA)

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1.0 - 6.0 years

1 - 4 Lacs

Noida

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Req ID: 326207 We are currently seeking a Helpdesk Senior Associate to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Helpdesk Sr. Associate at Grade-5 position in Service Desk Must be a Graduate. B.Tech/B.E or any other technical degree preferred Good communication skills with minimum 1 year of international calling experience Good comprehension & writing skills. Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Work from office is mandatory Job description: Provide L1/1.5 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures.

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1.0 - 6.0 years

3 - 5 Lacs

Noida

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Req ID: 322278 We are currently seeking a Helpdesk Associate - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Helpdesk Sr. Associate at Grade-5 position in Service Desk Must be a Graduate. B.Tech/B.E or any other technical degree preferred Good communication skills with minimum 1 year of international calling experience Good comprehension & writing skills. Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Work from office is mandatory Job description: Provide L1/1.5 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures.

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1.0 - 6.0 years

9 - 14 Lacs

Bengaluru

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Req ID: 326205 We are currently seeking a Helpdesk Senior Associate to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Helpdesk Sr. Associate at Grade-5 position in Service Desk Must be a Graduate. B.Tech/B.E or any other technical degree preferred Good communication skills with minimum 1 year of international calling experience Good comprehension & writing skills. Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Work from office is mandatory Job description: Provide L1/1.5 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Activities include recognition, research, isolation, resolution & follow up steps. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Strong troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc. Sound knowledge of ITIL best practices around Incident & Request Management procedures.

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1.0 - 4.0 years

1 - 5 Lacs

Noida

Work from Office

Req ID: 322456 We are currently seeking a Helpdesk Senior Representative - ITIL to join our team in Noida, Uttar Pradesh (IN-UP), India (IN). Helpdesk Associate at Grade 3 position in Service Desk Must be a Graduate. Good comprehension & writing skills Must possess excellent customer handling skills Should be comfortable to work in rotational shift with 24x7 support window Job description Provide L1 technical guidance in activities associated with identification, prioritization & resolution of reported problems through Phone, Email & Chat. Typically, the associate level participates in a supportive role by acting as a liaison between customers & departments within the Client Infrastructure. Good troubleshooting knowledge of MS Windows, PC Hardware, Internet Explorer, MS Office & COTS applications etc.

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5.0 - 7.0 years

19 - 24 Lacs

Mumbai

Work from Office

Overview Solving clients' investment problems in the area of Sustainability and climate and supporting the sales of MSCI's Sustainability and climate data, indexes and tools. Responsibilities Qualitative and quantitative research in Sustainability and climate Advanced data handling, and modelling using Excel and Python Working closely with colleagues globally and continually advance the data and insights we provide to our clients Communicating insights both internally and externally, delivered to clients through PowerPoint reports or published blogs and research insights Qualifications 5+ years of relevant experience Degree in Economics, Finance, Environmental Studies, Climate Change, Geography, Politics, Engineering, Economics, or a related field. Proficient in Excel. Experience in Python is a must A combination of an academic track record with relevant work experience that shows responsibility for the delivery of models, reports, briefings, or other outputs. Demonstrable enthusiasm for addressing climate change in the corporate sector. What we offer you Transparent compensation schemes and comprehensive employee benefits, tailored to your location, ensuring your financial security, health, and overall wellbeing. Flexible working arrangements, advanced technology, and collaborative workspaces. A culture of high performance and innovation where we experiment with new ideas and take responsibility for achieving results. A global network of talented colleagues, who inspire, support, and share their expertise to innovate and deliver for our clients. Global Orientation program to kickstart your journey, followed by access to our Learning@MSCI platform, LinkedIn Learning Pro and tailored learning opportunities for ongoing skills development. Multi-directional career paths that offer professional growth and development through new challenges, internal mobility and expanded roles. We actively nurture an environment that builds a sense of inclusion belonging and connection, including eight Employee Resource Groups. All Abilities, Asian Support Network, Black Leadership Network, Climate Action Network, Hola! MSCI, Pride & Allies, Women in Tech, and Women’s Leadership Forum. At MSCI we are passionate about what we do, and we are inspired by our purpose – to power better investment decisions. You’ll be part of an industry-leading network of creative, curious, and entrepreneurial pioneers. This is a space where you can challenge yourself, set new standards and perform beyond expectations for yourself, our clients, and our industry. MSCI is a leading provider of critical decision support tools and services for the global investment community. With over 50 years of expertise in research, data, and technology, we power better investment decisions by enabling clients to understand and analyze key drivers of risk and return and confidently build more effective portfolios. We create industry-leading research-enhanced solutions that clients use to gain insight into and improve transparency across the investment process. MSCI Inc. is an equal opportunity employer. It is the policy of the firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, gender, gender identity, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy (including unlawful discrimination on the basis of a legally protected parental leave), veteran status, or any other characteristic protected by law. MSCI is also committed to working with and providing reasonable accommodations to individuals with disabilities. If you are an individual with a disability and would like to request a reasonable accommodation for any part of the application process, please email Disability.Assistance@msci.com and indicate the specifics of the assistance needed. Please note, this e-mail is intended only for individuals who are requesting a reasonable workplace accommodation; it is not intended for other inquiries. To all recruitment agencies MSCI does not accept unsolicited CVs/Resumes. Please do not forward CVs/Resumes to any MSCI employee, location, or website. MSCI is not responsible for any fees related to unsolicited CVs/Resumes. Note on recruitment scams We are aware of recruitment scams where fraudsters impersonating MSCI personnel may try and elicit personal information from job seekers. Read our full note on careers.msci.com

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0.0 - 1.0 years

3 - 7 Lacs

Gurugram

Work from Office

? Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLA’s defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements

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2.0 - 5.0 years

2 - 3 Lacs

Modinagar

Work from Office

Handled maintenance and operation of our computer systems. Set controls on computers and other devices, respond accordingly when errors occur and maintain records of job runs. Good typing speed. Preparation of Standrad Operating procedures Preaparation of Validation protocols, qualification protocols (Equipment and utility), Stability protocols. Preparation and issuance of of BMR/BPR day to day and while maintaining the logbook. Preaparation of APQR Preparation of Change control, deviation, Risk, Training graphs and data analysis. Letter drafting Analyse common issues and take steps to reduce or eliminate them, and collaborate with other IT personnel and seek help from supervisors to develop relevant solutions. Perform preventative maintenance on hardware and software, troubleshoot malfunctions, and call for repairs as needed Ensured the security and privacy of the system for our company. Associates degree or higher in computer science or related field Excellent problem solving skills Exceptionally well in MS word, MS excel, MS powerpoint The capability to work well in high-pressure situations Great written and verbal communication ability (English and Hindi both) The willingness to learn the technical skills needed to manage our Quality managment system.

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5.0 - 10.0 years

10 - 15 Lacs

Bengaluru

Work from Office

Skill required: Tech for Operations - Product Development Management Designation: App Automation Eng Senior Manager Qualifications: Any Graduation Years of Experience: 15 to 25 years About Accenture Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. Visit us at www.accenture.com What would you do You will be part of the Technology for Operations team that acts as a trusted advisor and partner to Accenture Operations. The team provides innovative and secure technologies to help clients build an intelligent operating model and drive exceptional results. Overall 15+ years of delivery and software implementation experience, good exposure in Customer Operations and Sales Operations domainSignificant and varied technology implementation experience in Customer Operations landscape for large clients enabling automation, digital adoption and customer successExperience in implementing in-house assets and third-party products such as AWS Connect, Genesys Cloud, Salesforce, Zendesk etc. and working closely with product vendors would be highly desirable Possesses strong analytical and problem-solving skills, with the ability to identify and resolve complex issues to closure in a timely mannerShould be assertive and have latitude in decision-making and determination of objectives and approaches to critical assignmentsCollaborate effectively with cross-functional teams and stakeholders across different levels of the organization (both internal and external)Excellent communication, executive presentation, and highly refined interpersonal skillsDriven to make customers successful, regardless of challenges or obstacles and be result-orientedUnderstand business processes and interactions with IT systems/ERPAbility to assess risks proactively and mitigate those in a timely manner What are we looking for Overall 15+ years of delivery and software implementation experience, good exposure in Customer Operations and Sales Operations domain Significant and varied technology implementation experience in Customer Operations landscape for large clients enabling automation, digital adoption and customer success Experience in implementing in-house assets and third-party products such as AWS Connect, Genesys Cloud, Salesforce, Zendesk etc. and working closely with product vendors would be highly desirable Possesses strong analytical and problem-solving skills, with the ability to identify and resolve complex issues to closure in a timely manner Should be assertive and have latitude in decision-making and determination of objectives and approaches to critical assignments Collaborate effectively with cross-functional teams and stakeholders across different levels of the organization Excellent communication, executive presentation, and highly refined interpersonal skills Driven to make customers successful, regardless of challenges or obstacles and be result-oriented Understand business processes and interactions with IT systems/ERP Ability to assess risks proactively and mitigate in a timely manner Roles and Responsibilities: In this role you are required to deliver technological solutions to our clients by working closely with Operations delivery and transformation teams to maximize intended operational and business benefits effectivelyRequires involvement in setting strategic directions to establish near-term goals for area(s) of responsibility and should drive asset adoption activelyInteraction with senior management levels at client and/or within Accenture, involving negotiating or influencing on design aspects, product roadmap definition and in realizing outcomesManages teams effectively and motivates through personal excellenceTakes full responsibility to resolve any issues in delivery in a timely manner by liaising with necessary stakeholders successfullyManages the Product Managers/Leads for each individual technology component of the solution.Participate in regular periodic status calls with account leadership and Steering CommitteeLocation :Role is based in Bangalore, but other locations considered for exceptional candidates. This role will require daily coordination among stakeholders in India, Europe, Philippines, and North America. Qualification Any Graduation

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4.0 - 9.0 years

7 - 12 Lacs

Pune

Work from Office

Primary Skills SAP Ariba Procurement, supplier management, invoicing, contracts. Integration Connect Ariba with SAP S/4HANA , EDI, web services. Configuration Set up Ariba modules and workflows. Data Management Sync data between Ariba and SAP systems. Testing End-to-end testing and issue resolution. Secondary Skills Project Management Agile, change management. Technical Basic ABAP , APIs , cloud platforms. Procurement Knowledge Spend analysis, best practices. Collaboration Stakeholder management, training. Process Optimization Mapping and improving workflows.

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