International Voice Process

The ideal candidate will be responsible for handling customer queries efficiently while delivering excellent customer experiences.

Key Responsibilities:

Handle customer queries and provide accurate information.

Ensure customer satisfaction through effective resolution.

Maintain a high level of professionalism during customer interactions.

Collaborate with internal teams to resolve complex issues.

Maintain detailed and accurate records of customer interactions.

Requirements:

Experience: Minimum 6 months of international BPO experience (mandatory).

Qualification: Graduate (must).

Skills: Excellent communication skills in English.

Strong problem-solving abilities and customer service orientation.

Ability to work in a fast-paced environment and handle pressure.

Interview Process:

HR Round

Operations Round

Client Round

Compensation:

Salary: ₹26,000 to ₹29,000 CTC per month

Shift: Rotational shifts (both way cabs provided)

Working Days: 5 days working, rotational week offs

Whatsapp CV - 9355510911

Job Type: Full-time

Pay: ₹18,000.00 - ₹25,000.00 per month

Benefits:

• Health insurance
• Provident Fund

Schedule:

• Day shift
• Rotational shift

Supplemental Pay:

• Performance bonus

Education:

• Bachelor's (Required)

Language:

• English (Required)

Location:

• Gurgaon, Haryana (Required)

Work Location: In person

Speak with the employer
+91 9355510911