International Sales Representative

Key Responsibilities:
Lead Generation:Acquire leads through referrals from existing members.Perform daily referral generation calls.Selling:Generate phone sales using provided lead sources.Follow the AIDA sales script for each call.Obtain referrals during each sales call.Celebrate daily renewal sales within the team.Renewals (If applicable):Follow the renewal script for renewal calls.Obtain referrals during renewal calls.Update renewal member information on renewal sales forms.Maintain renewal statistics for each renewal call.Contact renewals as per the renewal policy.Administration:Document sales at the end of each call.Place all sales documents in the designated area for the Administration officer.Other Functions:Participate in team projects.Adhere to all Accor plus T&C and sales policies.Key InteractionsInternal:Program Leaders and team members.T&C for related queries and grievances.External:Customers for sales, renewals, and courtesy calls.Knowledge and Experience:Minimum 1 year of experience in outbound sales, preferably from the hotel industry or an international call centre.Computer literacy.Strong verbal and written communication skills.Fluent in English.Networking and relationship-building skills.Competencies:Good interpersonal skills with the ability to communicate with all types of customers.Service-oriented with attention to detail.Strong team working skills and the ability to contribute effectively to a team.Lateral thinking, persistence, and persuasive/influencing skills.Innovative and consultative.Positive, flexible, and enthusiastic.Ability to work to deadlines.Programs and Shifts:Australia Program: 2 positions Shift: 5 AM - 2:30 PMNZ Program: 2 positions 5am to 2:30pm