2 - 10 years
5 - 10 Lacs
Posted:1 week ago|
Platform:
On-site
Full Time
Description We are seeking a Sales representative (CSR) to join our team in India. The ideal candidate will have 2-11 years of experience in customer service, showcasing a commitment to providing exceptional service and support to our clients. Responsibilities Manage customer inquiries and provide timely solutions to ensure customer satisfaction. Develop and maintain strong relationships with clients to promote loyalty and retention. Collaborate with internal teams to improve customer service processes and policies. Analyze customer feedback and data to identify trends and areas for improvement. Train and mentor junior customer service representatives to enhance team performance. Skills and Qualifications 2-11years of experience in customer service or a related field. Excellent communication and interpersonal skills. Strong problem-solving abilities and attention to detail. Proficiency in customer service software and tools. Ability to work in a fast-paced environment and handle multiple tasks effectively.
Hucon Solutions India Private Limited
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