Posted:2 weeks ago|
Platform:
On-site
Full Time
Key Responsibilities: Handle inbound and outbound calls, emails, and chats with international customers Resolve customer queries related to products, services, billing, and accounts Maintain accurate and timely documentation of customer interactions Follow client guidelines and adhere to quality standards Collaborate with internal teams to ensure customer satisfaction Meet individual and team performance targets Candidate Profile: Excellent spoken and written English skills Graduate or undergraduate degree holders Prior experience in international BPO preferred but freshers can apply Comfortable working in rotational and night shifts Strong problem-solving and multitasking skills Immediate joiners preferred
Linchpin Technologies
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