2.0 - 6.0 years

0 Lacs

thiruvananthapuram, kerala

On-site

The primary responsibility of this role is to be the main point of contact for customers who need vehicle body repairs. You will be expected to provide accurate repair estimates and effectively communicate them to customers. Additionally, you will need to coordinate with technicians to ensure that repairs are completed in a timely and efficient manner. It is essential to stay informed about insurance procedures and ensure that all relevant protocols are followed. You will also be responsible for managing customer expectations by providing regular updates on the status of their vehicles and addressing any complaints or issues promptly to maintain a high level of customer satisfaction. Collaborating with other departments within the organization is crucial to ensure a seamless delivery of services. Furthermore, part of your role will involve promoting additional services and products to customers when appropriate. This is a full-time, permanent position with benefits such as cell phone reimbursement, health insurance, paid sick time, and provident fund. The work schedule is during the day, and additional incentives such as performance bonuses and yearly bonuses may be provided. The required education for this role is a minimum of secondary (10th pass). The work location is in person, requiring you to be present on-site.,

Posted 4 days ago

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International BPO Insurance Claims Customer Care Executive Bangalore White Horse Manpower Consultancy

1.0 - 6.0 years

3 - 7 Lacs

Bengaluru

Work from Office

Handle incoming calls &emails related to insurance claims with professionalism, empathy Provide accurate information and support to policyholders regarding claim status, documentation, procedures Proficient in CRM software and Microsoft Office tools Required Candidate profile Assist in claim intake, verification, and documentation in accordance with company and regulatory standards. Collaborate with internal claims Excellent verbal and written communication skills. Perks and benefits Perks and Benefits

Posted 1 month ago

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