Name: Jobpe
Address: T-Hub, Plot No 1/C, Sy No 83/1, Raidurgam panmaktha, Knowledge City Rd, Hyderabad, Telangana, 500081, IN
Telephone: +91-83339-09630
Price range: Free

Helpdesk Coordinator Value Point Systems Pvt Ltd

2.0 - 6.0 years

0 Lacs

karnataka

On-site

As a Support Technician, your primary responsibility will be responding to client support queries in a timely and professional manner. This includes providing support through various channels such as in-person interactions, over the phone, or via remote access. You will be tasked with diagnosing issues related to computer software, peripherals, and hardware, utilizing software diagnostic tools and physically inspecting hardware systems. In this role, you will guide clients through basic problem-solving processes and provide basic computer training when necessary. Additionally, you will be responsible for installing and upgrading hardware and software systems as per the client's requirements. Writing training manuals to assist clients in understanding the systems better will also be part of your duties. Follow-up with clients to ensure that the support provided has met their needs and expectations is crucial. Moreover, you will be responsible for completing support tickets accurately and in a timely manner to maintain efficient workflow. Location: Bangalore - VPS, Bangalore, Karnataka, India If you require any further information or clarification, feel free to reach out.,

Posted 2 days ago

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Helpdesk Coordinator Noventiq India

2.0 - 6.0 years

0 Lacs

karnataka

On-site

As a support technician, your primary responsibility will be to respond to client support queries promptly and effectively. This may involve providing support in person, over the phone, or through remote access channels. You will be tasked with diagnosing issues related to computer software, peripherals, and hardware, and running software diagnostic tools as well as physically inspecting hardware systems to identify and resolve problems. In addition to troubleshooting technical issues, you will guide clients through basic problem-solving processes and offer basic computer training as needed. You will also be responsible for installing and upgrading hardware and software systems, as well as writing training manuals to assist clients with the effective use of their technology. Furthermore, you will follow up with clients to ensure that their technical issues have been resolved satisfactorily and complete support tickets accurately and efficiently. This role is based in Bangalore, VPS, Bangalore, Karnataka, India, and will require strong communication skills, technical proficiency, and a commitment to delivering exceptional client support services.,

Posted 1 week ago

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