5 Income Processing Jobs

Role & responsibilities Who we are looking for As an Income COE Officer, the ideal candidate will support and assist Client Operations and other operational Shared Service teams/ Center of Excellence (COEs) by monitoring and processing custody, accounting, middle office related events to the fund’s records accurately and timely. Ensure prompt follow up on exception situations and facilitate timely problem resolution to mitigate risk to the corporation and deliver excellent service to clients and people management. Why this role is important to us Income COE deals with end to end processing of events across custody, accounting, middle office and claims services for our clients. This involves processing of many financial activities which will help other team to derive at NAV to the client, As part of Income COE you will be required to contribute towards development of Process, people and Improve Risk standards for the team. What you will be responsible for As Officer you will: Process Optimization: Identify and implement improvements to streamline operations, increase efficiency, and reduce costs. Resource Management : Manage resources (people, budget, technology) effectively to achieve operational objectives. Performance Monitoring: Track key performance indicators (KPIs) and identify areas for improvement, taking corrective actions as needed. Team Leadership: Lead and develop a team of managers and staff within the operations department. Collaboration: Work with other executive teams to ensure alignment and coordination across the organization. Quality Control: Ensure that the company's operations deliver high-quality products or services that meet customer needs. Risk Management: Identify and mitigate potential operational risks. Deep knowledge of Income and Corporate Actions: Understanding the end to end income cycle, fund accounting, amortization, concepts on bonds, dividends, entitlement calculations , amortization, market and loan claims lifecycle, and relevant regulations. What we value- Key Skills: Result-oriented with an ownership and accountability mindset Commercial acumen - Understanding of cost/budgets Drive pay for performance and culture of performance differentiation Executive presence, managing with influence and effective communication across stakeholder groups both regionally and globally Embed risk excellence culture across the teams Encourage and drive a culture of change and ideation Education & Preferred Qualifications Bachelor’s Degree in Commerce / Economics with a specialization n Business, Accounting, Finance or another Financial related program. Inter C.A. / Inter ICWAI or CFA (pursuing) will be preferred 10-16 years’ experience in accounting, finance, mutual fund operations, loan servicing or related careers (preferred). Additional requirements About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Preferred candidate profile

Role Description The Associate within Asset Services will have to work in coordination with the staff within the department and will have to work in coordination with the team managers to ensure all the tasks and day to day operations are managed with ease. The Associate will also be responsible to work alongside co-associates, AVP and VPs within Asset Services to address and escalate all operational issues. Responsible for ensuring all operational function run smoothly and issues are resolved for teams. You will be responsible for transitioning of any new process within Asset Services area from formulating strategy, hiring people, working with onshore to get the training requirements in place and will play as SPOC to accomplish the smooth transitioning. The AssociateAsset Services will provide daily support and guidance to staff within the department and will work closely with Team Managers (direct reports), co-associates, AVPs and VPs within Asset Services to address operational issues. ---Responsible for ensuring that day to day operations function smoothly and issues are resolved for teams. Other responsibilities include to ensure timely and accurate processing of all activities on a daily basis within the given timelines. Identify opportunities to enhance efficiency through automation and digital transformation Work closely with technology teams to design, test and implement automation tools and workflow enhancements Lead initiatives to reduce manual processing and improve straight through processing Collaborate with IT and business stake holders to define system requirements and functionalities Conduct user acceptance testing create test cases and ensure smooth system roll outs Provide training and support to team on new system features and enhancements Your key responsibilities Staff Management Effective Manage a team Staff development through strong engagement and Training Need Analysis Staff performance appraisals on regular basis Engage staff in Asset Services/org Initiatives. Facilitate change initiatives within the team. Ensure planned mobility is provided to staff. Manage attrition as per org standards. Responsible for conducting weekly staff meetings and monthly one on one session with the team. Ensure team morale and motivation is high through team building and regular interaction. Responsible for recruitment & Process transitions from onshore locations Process Management Building a strong mechanism to take care of volume peaks during peak season Identifying operational risks proactively and mitigating appropriately. Sound knowledge of Corporate Actions, Mandatory, Voluntary, Income Processing, Fixed Income, redemptions, proxy, class action Serve as Internal/external escalation point Ensure adequate back-ups created for all critical positions and assist other teams during contingencies (Staff shortage, high volumes etc). Work very closely with the process owners/stakeholders and other internal clients for overall growth of the banks business Acting as a central point of contact for all the process related issues / improvements etc. Building a strong mechanism to take care of volume peaks during peak season Building and refining process metrics (benchmarks) by involving team and onsite management Reviewing workflows and operating procedures to ensure that they remain up to date and implementing process improvements. Reviewing daily benchmark reports for each of the process lines, investigating benchmark breaches with Global counterparts and working to improve the process Liaising with relevant IT teams to resolve any technical issues preventing the optimum performance of the operational processes. To build up process documentation, define benchmarks, capacity model, baseline volumes etc. for newly transitioned processes. Your skills and experience 5 to 10 years experience in investment banking operations/ Custody Operations/ Securities Operations with at least 1-2 years of experience in Corporate Actions/Asset Services Strong analytical skills, detail orientation, service commitment, and solid organizational and interpersonal skills. Ability to identify and develop strong working relationship with internal as well as external client groups Comfortable dealing with multiple stakeholders and complex situations. Strong English written & verbal skills required. Ability to converse clearly with internal and external staff via telephone and written communication. Good People Management Skills Eye for Details Experience of client facing roles (internal & external) Graduate in Commerce/ Finance (Preference Post Graduate/ MBA) Proficient in Microsoft Office applications. Ready to travel as and when required Be willing to work in shifts. Understanding on system automation UAT testing for automation and be part of digital transformation

Ready to shape the future of work? At Genpact, we don't just adapt to change we drive it. AI and digital innovation are redefining industries and were leading the charge. Genpacts AI Gigafactory, our industry-first accelerator, is an example of how were scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies most complex challenges. If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team thats shaping the future, this is your moment Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation , our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn , X , YouTube , and Facebook. Inviting applications for the role of Management Trainee, Wealth Management Location :- Bangalore Responsibilities: Candidate should possess knowledge of banking operations, preferably Mutual Funds and/or Money Market fund operations. Good knowledge of all types of Mutual Funds such as Unitized, Private Equity, Limited Partnership, Non-unitized, Monthly series and daily and monthly funds etc. Should have knowledge of the Mutual Fund income cycle. Hands on experience around Mutual Fund Income, equalization and required documentation. Good knowledge and understanding of Income pre-balancing and posting tasks. Experience of posting transactions on accounting book for exception resolution. Ability to work effectively as a member of a team individually. Experience of applications like AddVantage, Trust Desk & Global Plus applications would have added advantage. Candidate should have a good understanding around Risk and Control framework. Good knowledge of MS Excel is required. Good communication skill required to establish strong relationship with onshore counterparts and should be capable of handling Onshore Queries. Qualifications we seek in you! Minimum qualifications Any Graduate (PG an added advantage) Effective probing & root cause analysis skills Proficiency in MS Office skills. Preferred qualifications Relevant work experience in an Associate role of previous experience in amiddle/back office in financial services firm is a must. Why join Genpact? Be a transformation leader Work at the cutting edge of AI, automation, and digital innovation Make an impact Drive change for global enterprises and solve business challenges that matter Accelerate your career Get hands-on experience, mentorship, and continuous learning opportunities Work with the best Join 140,000+ bold thinkers and problem-solvers who push boundaries every day Thrive in a values-driven culture Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up. Lets build tomorrow together. Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose - the relentless pursuit of a world that works better for people - we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI. Senior Associate/Process Developer/Management Trainee - Mutual Fund Income , Wealth Operations In this role, you would be responsible for responsible for back-office functions for our client. In Back-office functions you will primarily be working on Mutual Fund Income. You will be responsible for pre-balancing of income payments for Mutual Funds and need a sound understanding of flow of cash from Fund Manager to Custody to client. Will be working on releasing payments to all clients on the pay date within the defined SLA. Completing post-balancing activities such as clearing out of balances, following up with Fund Managers / custodians regarding income discrepancies and handling income claims from counterparties. Responsibilities: Candidate should possess knowledge of banking operations, preferably Mutual Funds and/or Money Market fund operations. Good knowledge of all types of Mutual Funds such as Unitized, Private Equity, Limited Partnership, Non-unitized, Monthly series and daily and monthly funds etc. Should have knowledge of the Mutual Fund income cycle. Hands on experience around Mutual Fund Income, equalization and required documentation. Good knowledge and understanding of Income pre-balancing and posting tasks. Experience of posting transactions on accounting book for exception resolution. Ability to work effectively as a member of a team individually. Experience of applications like ADDvantage, Trust Desk & Global Plus applications would have added advantage. Candidate should have a good understanding around Risk and Control framework. Good knowledge of MS Excel is required. Good communication skill required to establish strong relationship with onshore counterparts and should be capable of handling Onshore Queries. Qualifications we seek in you! Minimum qualifications Any Graduate (PG an added advantage) Effective probing & root cause analysis skills Proficiency in MS Office skills. Preferred qualifications Relevant work experience in an Associate role of previous experience in amiddle/back office in financial services firm is a must. Interested candidates can share resume at Manvika.Singhal@genpact.com Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit www.genpact.com . Follow us on Twitter, Facebook, LinkedIn, and YouTube. Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.

Manage a team of 300 people across multiple locations in India & abroad. Manage end-to-end Operations Delivery of the Capital Market Process. Hands on Exp in areas like Margin Operations, Custody Billing, Regulatory Operations etc. is mandatory. Required Candidate profile 18-20 yrs exp in managing custody ops / asset management ops. Exp in managing large teams of 300 FTe's. Exp in managing teams in multiple global location. Exp in technologies like RPA, AI, ML etc.