Implementation Analyst

As an Implementation Analyst at KPi-Tech, a software services company providing cutting-edge innovation to US healthcare service providers, you will work independently and collaboratively with a team of domestic and onshore engineers. Your primary responsibilities will include creating well-structured, reliable, efficient, and easily maintainable support solutions. You will be encouraged to bring out-of-the-box ideas to enhance system performance and stability, as well as contribute to architectural design decisions. Monitoring project activities and providing timely and accurate reports to all stakeholders will be a crucial part of your role. Continuous learning, skill enhancement, and process improvement are essential aspects of this position. You will leverage your deep understanding of assigned tasks to identify opportunities for automation and provide valuable feedback to Subject Matter Experts, Leads, and Managers. Delivering high-quality interface upgrades with a focus on customer-centricity and meticulous documentation will be key to your success in this role. **Required Qualifications:** - Bachelor's degree in computer science. - Exceptional communication skills for effective client management. - 1-3 years of technical call center experience. **Must-Have Skills:** - Proficiency in Windows and Linux operating systems. - Strong communication and presentation skills. - Understanding of LANs, WANs, VPNs, and network data communications. - Knowledge of relational databases such as SQL, PostgreSQL, MySQL, etc. - Familiarity with Linux/Unix operating systems and basic commands. - Understanding of programming concepts like JSON, JavaScript, XML, and web services. - Willingness to work night shifts in the US EST time zone. **Good-to-Have Skills:** - Knowledge of HL7 and US healthcare. - Proficiency in MS Office applications. **Benefits:** - Health Insurance. - Employee reward programs. - Employee skill development programs. - Night shift allowance. Join KPi-Tech to be a part of our innovative team dedicated to transforming the US healthcare industry with state-of-the-art technology solutions. Visit www.kpitechservices.com to learn more about our services.,