IELTS Demo Trainer - Part Time (Remote)

About Role: We are looking to expand our team of educators to provide IELTS & PTE education to thousands more and help them achieve their dreams of studying abroad. The charter for this role will include: ● Assess customers' needs and provide assistance and information on product features ● Ensure high levels of customer satisfaction through excellent sales service ● Answer customer queries ● Process POS (point of sale) purchases ● “Go the extra mile” to drive sales ● Follow and achieve the department’s sales goals on a monthly, quarterly and yearly basis ● Remain knowledgeable on products offered and discuss available options ● Team up with co-workers to ensure proper customer service ● Build productive trust relationships with customers Ideal Persona: ● Taught IELTS or PTE for at least 6 months ● Basic understanding of sales principles and customer service practices ● Proficiency in communication and interpersonal skills ● A friendly and energetic personality with customer service focus ● Track record of over-achieving sales quota ● Hands-on experience with POS transactions ● Graduate Degree in any discipline preferably BA/MA in English Perquisite for this role will include: ● 4 hours of online demo sessions; 6 days a week. ( 5:00PM – 10:00PM, or 6:00PM – 11:00PM) ● Interact with students, get them enrolled & start their teaching journey Show more Show less