Job Requirements Job Requirements Role/Job Title: Associate Relationship Manager-Micro Enterprise Loan(MEL) Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Manage zoning activity to map household needs in villages and areas allocated.Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets.Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements.Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer.Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship.Nudge behavioral changes in customers to drive them towards online banking.Maintain high collections efficiency through discipline and drive.Monitor preparation of accurate documentation of loans and saving account.Coordinate with operations officer to ensure timely and accurate data entry.Ensure compliance as per the bank requirements.Conduct field audits and customer verifications to ensure high quality of accounts.Gather latest Market intelligence and track and benchmark against best practices in competitor banks.Recommend process changes in order to improve service efficiency and quality across the branch network.Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate. Experience: 0 to 1 years of relevant branch banking experience.

Job Requirements Job Requirements Role/Job Title: Associate Relationship Manager-Micro Enterprise Loan(MEL) Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Roles & Responsibilities Manage zoning activity to map household needs in villages and areas allocated.Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets.Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements.Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer.Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship.Nudge behavioral changes in customers to drive them towards online banking.Maintain high collections efficiency through discipline and drive.Monitor preparation of accurate documentation of loans and saving account.Coordinate with operations officer to ensure timely and accurate data entry.Ensure compliance as per the bank requirements.Conduct field audits and customer verifications to ensure high quality of accounts.Gather latest Market intelligence and track and benchmark against best practices in competitor banks.Recommend process changes in order to improve service efficiency and quality across the branch network.Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: BA / BCom / BSc / BBA / BCA / BE / BTech or any other graduate. Experience: 0 to 1 years of relevant branch banking experience.

Job Requirements Job Requirements Role/Job Title: Associate Customer Service Manager Function/Department: Rural Banking Job Purpose The role entails managing and scaling up the retail banking business for the branch managing operations and resources in the most cost efficient and technology effective manner. The role bearer would lead customer service and branch operations for a designated branch and be responsible for the daily branch upkeep. This role is the central custodian of all Rural Banking documents for the branch and provides operational support for Rural and semi urban Retail products. The role bearer is primarily accountable for ensuring seamless maintaining of customer life cycle, fulfilling customer requests and providing best-in class service. Responsibilities Roles & Responsibilities: Responsible for day-to-day operations and administration of the Branch, ensuring strict compliance with Bank's policies and procedures.Responsible for branch operations and service delivery to the customers of a designated branch in our rural network.Data entry of application forms, creation of customer IDs, accounts, etc.File / document checking including KYC checking, application forms and loan document verification.Handling cash and clearing transactions.Maintaining good audit rating for the branch.Work towards ensuring best in class service delivery at the branch for external and internal customers.Work as an effective business partner in strategizing and driving the implementation of critical operational and regulatory practices for the branch such as compliance, Lending operations and operational risk.Oversee quality initiatives across operations team for optimization of processes in order to improve TAT and upgradation of SLAs.Employ tools such as automation and digitization to increase process efficiency. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate Experience: 2 to 5 years of relevant experience in Banking or allied Business.

Company Description IDFC FIRST Bank, formed in 2018 through the merger of IDFC Bank and Capital First, is a universal bank offering a comprehensive range of services. The bank focuses on ethical, customer-friendly, and socially responsible banking principles. Technology-led, IDFC FIRST Bank is committed to financial inclusion and social responsibility, serving millions of customers with innovative products and services. Role Description This is a full-time on-site role for a Gold Loan Officer located in Rasulgarh and Khorda Branch. The Gold Loan Officer will be responsible for assessing gold loan applications, managing customer relationships, ensuring compliance with regulations, Marketing and promoting gold loan products and services. Qualifications Experience in assessing loan applications and managing customer relationshipsKnowledge of gold loan products and servicesExcellent communication and interpersonal skillsAbility to work in a fast-paced environment and meet targetsStrong attention to detail and compliance with regulationsAbove Intermediate

Job Requirements Job Requirements Role/Job Title: Associate Relationship Manager-Liabilities Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Primary Responsibilities Lead Area Mapping in the catchment and maintain accurate and timely daily activity / Sales reports.Prepare Wish list of customers through cold calling and promotion activities to drive awareness about the bank and products across the catchment area.Ensure completion of account opening formalities with strict adherence to KYC norms. (Field verification Mandatory)Engage customers with multiple products at the time of account Opening. (viz: Mobile banking / Net banking registration / Recurring Deposit-Fixed Deposit activation)Ensuring account activation and subsequently maintaining the health of account.Ensure superior customer service to capture larger wallet share of population.Spearhead resolution of customer queries and issues.Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements.Ensure compliance as per the bank requirements.Recommend process changes in order to improve service efficiency and quality across the branch network.Provide support for implementation of livelihood advancement and community development initiatives. Secondary Responsibilities Recommend process changes in order to improve service efficiency and quality across the branch network.Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 0 to 2 years of relevant branch banking experience.

Job Requirements Job Requirements Role/Job Title: Associate Relationship Manager-Liabilities Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Primary Responsibilities Lead Area Mapping in the catchment and maintain accurate and timely daily activity / Sales reports.Prepare Wish list of customers through cold calling and promotion activities to drive awareness about the bank and products across the catchment area.Ensure completion of account opening formalities with strict adherence to KYC norms. (Field verification Mandatory)Engage customers with multiple products at the time of account Opening. (viz: Mobile banking / Net banking registration / Recurring Deposit-Fixed Deposit activation)Ensuring account activation and subsequently maintaining the health of account.Ensure superior customer service to capture larger wallet share of population.Spearhead resolution of customer queries and issues.Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements.Ensure compliance as per the bank requirements.Recommend process changes in order to improve service efficiency and quality across the branch network.Provide support for implementation of livelihood advancement and community development initiatives. Secondary Responsibilities Recommend process changes in order to improve service efficiency and quality across the branch network.Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 0 to 2 years of relevant branch banking experience.

Job Requirements Job Requirements Role/Job Title: Associate Relationship Manager-Liabilities Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Primary Responsibilities Lead Area Mapping in the catchment and maintain accurate and timely daily activity / Sales reports.Prepare Wish list of customers through cold calling and promotion activities to drive awareness about the bank and products across the catchment area.Ensure completion of account opening formalities with strict adherence to KYC norms. (Field verification Mandatory)Engage customers with multiple products at the time of account Opening. (viz: Mobile banking / Net banking registration / Recurring Deposit-Fixed Deposit activation)Ensuring account activation and subsequently maintaining the health of account.Ensure superior customer service to capture larger wallet share of population.Spearhead resolution of customer queries and issues.Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements.Ensure compliance as per the bank requirements.Recommend process changes in order to improve service efficiency and quality across the branch network.Provide support for implementation of livelihood advancement and community development initiatives. Secondary Responsibilities Recommend process changes in order to improve service efficiency and quality across the branch network.Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience: 0 to 2 years of relevant branch banking experience.

Job Requirements Role/Job Title: Associate Relationship Manager-Micro Enterprise Loan Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Primary Responsibilities Manage zoning activity to map household needs in villages and areas allocated.Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets.Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements.Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer.Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship.Nudge behavioral changes in customers to drive them towards online banking.Maintain high collections efficiency through discipline and drive.Monitor preparation of accurate documentation of loans and saving account.Coordinate with operations officer to ensure timely and accurate data entry. Secondary Responsibilities Ensure compliance as per the bank requirements.Conduct field audits and customer verifications to ensure high quality of accounts.Gather latest Market intelligence and track and benchmark against best practices in competitor banks.Recommend process changes in order to improve service efficiency and quality across the branch network.Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: Bachelor’s in Engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / Management. Experience: 0 to 2 years of relevant branch banking experience.

Job Requirements Role/Job Title: Associate Relationship Manager-Micro Enterprise Loan Function/Department: Rural Banking Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Primary Responsibilities Manage zoning activity to map household needs in villages and areas allocated.Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets.Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements.Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer.Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship.Nudge behavioral changes in customers to drive them towards online banking.Maintain high collections efficiency through discipline and drive.Monitor preparation of accurate documentation of loans and saving account.Coordinate with operations officer to ensure timely and accurate data entry. Secondary Responsibilities Ensure compliance as per the bank requirements.Conduct field audits and customer verifications to ensure high quality of accounts.Gather latest Market intelligence and track and benchmark against best practices in competitor banks.Recommend process changes in order to improve service efficiency and quality across the branch network.Provide support for implementation of livelihood advancement and community development initiatives. Education Qualification Graduation: Bachelor’s in Engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / Management. Experience: 0 to 2 years of relevant branch banking experience.

Job Requirements Job Title: Deputy Manager-Acquisition (Household) Company Name: IDFC FIRST Bank Job Type: Full-Time Job Category: Sales & Relationship Management- Retail Banking Department: Retail Banking > Branch Banking > Branch Location: Bilaspur, Chhattisgarh 495001, India IDFC FIRST Bank is seeking a highly motivated and results-driven individual to join our team as a Deputy Manager-Acquisition (Household). As a leading financial institution, we are committed to providing our customers with the best banking services and products, and we need a talented individual to help us achieve this goal. Job Description Develop and implement strategies to acquire new household customers for the bank Identify potential customers and build relationships with them through various channels such as referrals, cold calling, and networking Conduct market research to understand customer needs and preferences, and use this information to tailor sales pitches and offers Meet and exceed sales targets by actively promoting and selling the bank's products and services to potential customers Build and maintain strong relationships with existing customers to ensure customer retention and cross-selling opportunities Collaborate with other departments within the bank to ensure a seamless customer experience and timely resolution of customer issues Stay updated on industry trends, market conditions, and competitor activities to identify potential business opportunities Provide regular reports and updates on sales activities, customer feedback, and market trends to the management team Adhere to all regulatory and compliance guidelines to ensure a high level of customer satisfaction and risk management Qualifications Bachelor's degree in Business Administration, Finance, or a related field Minimum of 3 years of experience in sales and relationship management in the banking or financial services industry Proven track record of meeting and exceeding sales targets Excellent communication and interpersonal skills Strong analytical and problem-solving abilities Ability to work independently and in a team environment Knowledge of local market and customer preferences in Bilaspur, Chhattisgarh is preferred Proficiency in MS Office and CRM software Willingness to travel within the assigned territory as needed We offer a competitive salary, attractive benefits package, and a dynamic work environment where you can grow and develop your skills. If you are a self-starter with a passion for sales and customer relationship management, we want to hear from you! Apply now to join our team at IDFC FIRST Bank.

Job Requirements Role/Job Title: Sales Manager - Gold Loan Department: Gold Loan Roles & Responsibilities Ensuring Monthly Sales targets are meet with acquisition in NTB and ETB customers. Existing liability customer's are pitched for gold loans. Ensure month on month growth in EOP Assets for Gold loan business/per branch Fee Income should be Minimum 1% of total disbursals Customer Follow ups to be done at regular intervals for timely renewal of cases so as to ensure Minimum renewal pending cases. Co-ordination with valuers to be done time to time basis Ensure most of the customers are aligned to pay valuation charges as per product norms Ensuring healthy collections with Nil FEMI/FPD and minimizing fresh flow in Bucket X. PSL Tagging and should be aware about PSL norms Helping branch liability team in Audits and ensuring proper communications to customer before any packet Opening Education Qualification Graduation: Any Post Graduation: MBA, PGDM Work Experience 2-5 years of relevant experience

Job Requirements Job Description: Role/Job Title - Branch Manager Business - Retail Banking Job Purpose The role entails managing and scaling up the retail banking business for the branch by creating strategies to achieve growth targets for the branch by managing operations and resources in the most cost efficient and technology effective manner. It also entails developing constructive relationships with key local dealers and working closely with them to boost volume of business by establishing a strong foundation with them as their financial partner of choice. It is accountable to ensure expansion of branch footprint, product penetration and delivery of high-quality customer service. The role will closely collaborate with the product and operations teams to drive effective customer acquisition, servicing and deepening. It includes building up teams, systems, process and culture relevant to the branch network scale. The role has a critical responsibility contributing to the larger branch banking objectives Responsibilities Roles & Responsibilities Key / Primary Responsibilities of the Role - List the primary deliverables Own the P&L for the branch and direct all operational aspects including distribution operations, customer service, administration and salesAssess local market conditions and identify current and prospective sales opportunitiesResponsible for achieving overall product targets - CASA, Investments, Insurance, Trade Services, and TD & managing group business products like Business Banking products & other assets products (home loan, LAP etc.)Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs.Adhere to high ethical standards, and comply with all regulations/applicable laws.Network to improve the presence and reputation of the branch and company.Stay abreast of competing markets and provide reports on market movement and penetration.Establish the Bank and the brand in the catchment area.Responsible for achieving overall branch targets and ensuring branch profitability.Cultivate relationships with individual and corporate customersSecondary Responsibilities - List the deliverables other than primary, but essential for the roleSpearhead manpower planning, recruitment and training processes for both on-roll and off-roll employees to ensure high performing talent across levels.Bring out the best of branch’s personnel by providing training, coaching, development and guidance.Evaluate the feasibility of new initiatives in offering, channel & process point of view and ensure its implementation to improve overall operational efficiency.Collaborate with other branch departments and functions to provide products and service offerings to the customerManagerial & Leadership Responsibilities - (if applicable)Mentor and coach senior team members to percolate ethos of customer centricity, innovation, compliance and integrity.Create environment for team to focus on automation and digital enablement to fulfil customer’s needs holistically.Attract & retain best-in class talent to meet Bank's rapid growth targetsKey Success MetricsCA/SA and TD growth targets, Customer Acquisition targets, Product Cross Sell targetsQualificationsGraduate - Any disciplineExperienceMinimum Number of Years - 10 + years of relevant experience in Banking or allied Business

Job Requirements Role/ Job Title: Territory Manager- Consumer Durable Loan Function/ Department: Sales Job Purpose The role entails scaling up the business for the Consumer Durable Loan lending for a designated area by delivering banking needs to the customers in the most cost efficient and technology effective manner. Role will closely collaborate with Retail team - Product Head, Operations, Sales, IT, Credit, BIU for same. This role encapsulates the responsibility of providing a seamless and fulfilling customer experience and ensuring IDFC First becomes the primary bank for all banking needs. Roles & Responsibilities Acquisition of Consumer Durable Loan customers in the identified segment and reference generation from the specified catchment area.Grow the AUM base for Consumer Durable Loan lending solutions and ensure that the overall revenue, cost, profitability and portfolio quality targets are met.Collaborate with the Product Head Consumer Durable Loan to ensure that the customers are offered the best in class solutions funding/multi funding requirements and key DST's are appropriately incentivized.Ensuring quality portfolio by minimizing delinquency and rejection.Extensive knowledge and understanding of retails assets, products and operations.Identifying the changing market trends, channel development for acquiring business and provide high quality customer service.Design a fulfilling customer journey leading to customer delight and making IDFC First their banking partner of choice.Ensure the successful adoption of internal compliances & regulatory framework across the business. Education Qualification Graduation: Any graduate Experience: 2-5 years of relevant experience

Job Requirements Role/ Job Title: Associate Relationship Manager-Group Function/ Department: Rural Sales Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support the Relationship Manager in identifying prospective customers and converting them into real business opportunities. The role bearer is responsible for helping create Joint Liability Groups and centres and manage them through the formation, disbursal and collection phases while driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship. Roles & Responsibilities Manage zoning activity to map household needs in villages and areas allocated.Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets.Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements.Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer.Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship.Maintain high collections efficiency through discipline and drive.Monitor preparation of accurate documentation of loans and saving account.Coordinate with operations officer to ensure timely and accurate data entry.Ensure compliance as per the bank requirements.Conduct field audits and customer verifications to ensure high quality of accounts.Gather Latest Market intelligence and track and benchmark against best practices in competitor banks.Recommend process changes in order to improve service efficiency and quality across the branch network.Provide support for implementation of livelihood advancement and community development initiatives.Recommend process changes in order to improve service efficiency and quality across the branch network.Provide support for implementation of livelihood advancement and community development initiatives. Educational Qualifications Graduation: BA / BCom / BBA / BSc / BTech / BE or any other graduate. Experience 0 - 2 years of relevant branch banking experience.

Job Requirements Job Title – Collection Manager Function – Collections Job Purpose The role bearer has the responsibility to plan, organize, direct and oversee the activities of the collections department. It also includes managing the agencies associated with the company in their assigned territory. The role bearer is responsible for the efficiency and optimization of retrieving EMI from the customers and ensuring adherence to all the guidelines laid out by the bank contributing to the larger organizational objectives of the bank. Responsibilities Roles & Responsibilities: Responsible for managing and undertaking collections process for debts that have been assignedRegularly track the portfolio for specific buckets for the assigned areaTrack & control the delinquency of the area, Bucket-wise & DPD wise and focus on non-startersResponsible to allocate and achieve targets from agencies/ in house teamRegularly follow up with the default customersEnsuring adherence to collection process and legal guidelinesTracing out absconded default customers and initiate recovery processRecommend for legal actions for non-recoverable cases and following up with the legal team for the closure of the casesMaintain data for administrative work related to collection such as updating delinquent account history, providing and maintaining MIS report, reviewing of collection feedback on daily, weekly & monthly basis Educational Qualifications Graduate – Any Post Graduate – Any Experience: Minimum of 3 or more years of experience in collections.

Job Requirements Job Title – Associate Relationship Officer Place of work-Karnataka/Chhattisgarh/Odisha/Rajasthan/Gujarat/Madhya Pradesh/Andhra Pradesh Business Unit – Retail Banking-Rural Banking Function- Rural Sales Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Responsibilities Roles & Responsibilities: Manage zoning activity to map household needs in villages and areas allocated Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship Nudge behavioral changes in customers to drive them towards online banking Maintain high collections efficiency through discipline and drive Monitor preparation of accurate documentation of loans and saving account. Coordinate with operations officer to ensure timely and accurate data entry Ensure compliance as per the bank requirements Conduct field audits and customer verifications to ensure high quality of accounts '-Maintain knowledge on all bank products, credit standards, services and trends and provide efficient customer services. Recommend process changes in order to improve service efficiency and quality across the branch network Provide support for implementation of livelihood advancement and community development initiatives. Educational Qualifications 12th –Any Graduation-Any Post Graduation-Optional Experience 0-2 years of relevant branch banking experience, fresher’s can apply.

Job Requirements Job Title – Associate Relationship Officer Place of work-Karnataka/Chhattisgarh/Odisha/Rajasthan/Gujarat/Madhya Pradesh/Andhra Pradesh Business Unit – Retail Banking-Rural Banking Function- Rural Sales Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support Relationship Manager in identifying Business owners / entrepreneurs in the defined catchment and assessing their business loan needs. The role bearer is responsible for driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship to achieve larger organizational goals. Responsibilities Roles & Responsibilities: Manage zoning activity to map household needs in villages and areas allocated Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship Nudge behavioral changes in customers to drive them towards online banking Maintain high collections efficiency through discipline and drive Monitor preparation of accurate documentation of loans and saving account. Coordinate with operations officer to ensure timely and accurate data entry Ensure compliance as per the bank requirements Conduct field audits and customer verifications to ensure high quality of accounts '-Maintain knowledge on all bank products, credit standards, services and trends and provide efficient customer services. Recommend process changes in order to improve service efficiency and quality across the branch network Provide support for implementation of livelihood advancement and community development initiatives. Educational Qualifications 12th –Any Graduation-Any Post Graduation-Optional Experience 0-2 years of relevant branch banking experience, fresher’s can apply.

Job Requirements Job Title – Associate Relationship Manager-Group Business Unit - Retail Banking-Rural Banking Function- Rural Sales Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support the Relationship Manager in identifying prospective customers and converting them into real business opportunities. The role bearer is responsible for helping create Joint Liability Groups and centres and manage them through the formation, disbursal and collection phases while driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship. Roles & Responsibilities Manage zoning activity to map household needs in villages and areas allocated.Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets.Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements.Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer.Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship.Maintain high collections efficiency through discipline and drive.Monitor preparation of accurate documentation of loans and saving account.Coordinate with operations officer to ensure timely and accurate data entry.Ensure compliance as per the bank requirements.Conduct field audits and customer verifications to ensure high quality of accounts.Gather Latest Market intelligence and track and benchmark against best practices in competitor banks.Recommend process changes in order to improve service efficiency and quality across the branch network.Provide support for implementation of livelihood advancement and community development initiatives. Secondary Responsibilities Recommend process changes in order to improve service efficiency and quality across the branch network.Provide support for implementation of livelihood advancement and community development initiatives. Key Success Metrics Customer Acquisition targets, Cross sell targets. Educational Qualifications Bachelors in Math’s / Commerce / Arts / Science / Biology / Business / Computers / Engineering / Management / any other. Experience 0 - 2 years of relevant branch banking experience.

Job Requirements Role/Job Title: Associate Relationship Manager-Home loan / Loan against property Function/Department: Rural Banking Job Purpose To deliver a high-quality client service and customer retention. Enhance product sales and new client acquisition. Roles & Responsibilities Identifying New Markets, must work towards attracting new customers and generating leads through local activities like organizing canopy activities/leaflet distribution/cold calling and etc.To service, the leads referred by sales front/cross/selling or other channels.To deliver a high-quality client service and customer retention approach to managing client relationships to enhance product sales and new client growth targets.Achieve agreed individual performance targets for income generation, product sales and new client growth targets.Login to disbursement completion, fulfilment, counselling and handholding the customer through the entire process of sanction and disbursement.Ensuring that customer doesn’t become a non-starter e.g. helping collections to recover EMI’s in case of default.Building the relationship in the Market by meeting the Local Builders, Business communities and new channels. Education Qualification Graduation: Bachelor’s in Engineering / Technology / Math’s / Commerce / Arts / Science / Biology / Business / Computers / Management. Experience: 0 to 2 Years in NBFCs/Banking.

Job Requirements Job Title – Associate Relationship Manager-Group Business Unit - Retail Banking-Rural Banking Function- Rural Sales Job Purpose The role entails deepening relationships with Rural Banking accounts and ensuring best in-class service to the customers. The role bearer has a responsibility to support the Relationship Manager in identifying prospective customers and converting them into real business opportunities. The role bearer is responsible for helping create Joint Liability Groups and centres and manage them through the formation, disbursal and collection phases while driving client acquisition, building household level customer relationships and capitalizing on lifetime value in each relationship. Roles & Responsibilities Manage zoning activity to map household needs in villages and areas allocated.Conduct end-user checks as specified post disbursal of loans while achieving monthly and annual group loan booking targets.Assess and evaluate the client needs and generate new sources of revenue by leveraging cross sell opportunities as per their lifestyle, risk profiling and requirements.Contribute to penetration of liabilities business in Rural markets through lead generations and account opening as per needs of customer.Achieve individual and branch sales goals through new business sales, referrals and retention of account relationship.Maintain high collections efficiency through discipline and drive.Monitor preparation of accurate documentation of loans and saving account.Coordinate with operations officer to ensure timely and accurate data entry.Ensure compliance as per the bank requirements.Conduct field audits and customer verifications to ensure high quality of accounts.Gather Latest Market intelligence and track and benchmark against best practices in competitor banks.Recommend process changes in order to improve service efficiency and quality across the branch network.Provide support for implementation of livelihood advancement and community development initiatives. Secondary Responsibilities Recommend process changes in order to improve service efficiency and quality across the branch network.Provide support for implementation of livelihood advancement and community development initiatives. Key Success Metrics Customer Acquisition targets, Cross sell targets. Educational Qualifications Bachelors in Math’s / Commerce / Arts / Science / Biology / Business / Computers / Engineering / Management / any other. Experience 0 - 2 years of relevant branch banking experience.