174 Icmp Jobs - Page 6

The client is looking to hire a Senior Network Support Engineer for their team at Gurgaon. Shift Timings : US Shifts Responsibilities: • Support all of client's Network and OS product lines to diagnose and tackle various network-related and product-related issues reported by customers. • Provide support on customer cases with full accountability on escalation cases raised by the Tier 1 teams and facilitate discussions with the Product development teams (as and when needed). • Investigate areas of misalignments or issues that are critical dead-ends and provide suggestions to mitigate them. • Identify issues through support trends and suggest corrective actions to: • Prioritise resolution of specific high-touch issues. • Share ideas to enhance the product UX. • Provide suggestions to make the UI more intuitive. • Perform their own lab recreates in our internal lab setup as part of the troubleshooting, as and when necessary. • Provide support and mentoring to the Tier 1 team members in complex troubleshooting scenarios. • Stay up to date on latest features and trending technology, participating in team communication, and keeping up with enterprise and networking trends. • Work closely with other members of Customer Engineering as well as both Software and Hardware development teams in diagnosing problems and communicating them in multiple technical contexts. • Interpersonal skills and product knowledge are critical to responding to daily customer-centric activities. • Read and analyze packet captures using Wireshark/tcpdump to resolve sophisticated networking issues on customers' devices. • Document customer communication and recurring technical issues to support product quality programs and product development. • Use acquired knowledge to suggest and contribute to Knowledge Base articles. Knowledge and Experience: • Knowledge of the networking industry, products, and protocols. • Knowledge of the following network protocols and technologies: TCP/IP and OSI model, IP Address and Subnetting, ARP, DHCP, DNS, POE (IEEE 802.3af/at/bt), ICMP, IPv4 & IPv6, and IEEE 802.1Q trunking, Wireless LAN Fundamentals, VPN, NAT/PAT, etc. • Knowledge of troubleshooting utilities such as Ping, Traceroute, Wireshark (or similar packet capture and analysis tools) is highly desired. • Proven work experience to troubleshoot complex and dynamic customer environments • Expertise in balancing the communications needs of each customer case. • Have a strong analytical mind and the ability to triage. • A high aptitude for both learning and teaching is required. • Excellent written and verbal communication skills are a must. • Ability to clearly and concisely articulate matters to customers. • Outstanding customer service skills. • Excellent account management, follow-through, and attention to detail. • Ability to multitask and be adaptable to work in a fast-paced environment. • 1+ years of experience in computer networking-related problem-solving, critical thinking, and troubleshooting. Education: • Bachelor's/Master's Degree in Engineering/Computer Science/IT is preferred but not mandatory. • Networking certifications are a plus. Show more Show less

Hi, I'm Arpana D.R, your Recruiter and guide to joining CSG! We are excited to learn more about you and your unique background. We are looking for a Technical Support Analyst Sr who will: Provides Level 2 Support to customers - resolving technical issues / error messages encountered by customers in a live production environment. Appropriately handling of all customer issues including troubleshooting and providing feedback to the customer. Ensures CSG Support Tool is updated with the latest ticket details at all times Supports customers per the details contained in the customer maintenance and support contracts Maintain a high level of customer satisfaction through professionalism; timely response and resolution of issues Follow up on support issues, which include liaising with both the customer as well as Level 3 (PS) and Level 4 (R&D) team. Ensures compliance with SLAs and OLAs Delivers product installations according to internal procedures Escalates opportunities and/or issues according to established procedures Create customer specific Service Pack Installer for those who have development responsibility Works in different business times and on-call 24hrs / 7 days. Shift work, Standby support and working on weeknights/weekends/public holidays is required Ad-hoc occasional travel to customer sites may be expected Drives process improvement efforts to meet SLAs and expected levels of service to internal and external stakeholders Peer review on analysis and communication Demonstration of CSG Values.You will implement the feature independently or as part of a team, using the relevant programming languages with limited instructions Additional Responsibilities may also include In depth triage and analysis of customer defined configuration Daily/Weekly/Monthly/Ad-hoc Reporting on key outputs and status of investigations to internal stakeholders as well as customers Championing a customer and becoming the SME for said customer Creation, maintenance, validation and publication of Remedy Knowledge Management articles Gathers information for cost models, creates preliminary technical resource allocation plans, and provides technical input and consultation. Consults with customers on application and system sizing, performance requirements, application installation and deployment. Performs release promotions (including core upgrades) from development through to UAT Establishes and maintain system/database backup and recovery policies and procedures. Performs technical trouble shooting and consults with development teams to resolve issues Conducts Performance testing, tuning and backup recovery of the database Provides System Administration training on CSG product(s) to customers. Conducts testing of the product during release cycle Key Outputs & Accountabilities Advanced troubleshooting skills Works within defined objectives using internal procedures Able to work on own with minimum supervision Performs work under general direction on routine tasks and detailed instruction on new assignments Aids less experienced members of the team Specialized in one CSG product, in-depth knowledge and experience of more than one CSG product Desired Skills & Experience Driven, a go getter with a can-do attitude Able to quickly grasp new ideas and concepts Able to drive issues to resolution with minimal to no supervision Able to work under pressure Principles of SDLC and PMLC Basic knowledge of Telecommunication environment and customer services procedures Works well within a team environment Able to communicate effectively to convey and clarify information Solid written and verbal communication skills in English Able to communicate in English (Advanced) and one additional language is preferred Good understanding of client requirements and product implementation Experience in Ticket and queue management Experience In Telecommunication Industry Is Preferred Good knowledge of Microsoft Office Good knowledge and understanding of 3rd Party Software (Java, Oracle, Tuxedo…) Good understanding of complex software system architecture and operation Is this opportunity right for you? We are looking for candidates who: 3-5 years of work experience in software industry or related fields Degree or Diploma in Information Technology; Computer Science, Engineering ITIL accreditation will be an advantage. Knowledge in a development language will be an advantage AWS and knowledge of cloud technologies will be an advantage Understand principles of BI and data warehousing Technical Requirements (for all product families excluding Route) Unix skills: Create & modify shell scripts Basic system administration Monitor performance using standard utilities Setup and build a Unix environment View, analyze and understand system logs Intermediate Unix system administration skills Technical Requirements (specifically for WBMS position) Oracle skills: Knowledge of Oracle SQL command is necessary PL/SLQ Knowledge of SAP BO Reporting would be an advantage Oracle Discoverer would be an advantage Technical Requirements (specifically for TSM position) C/C++, Python Perl Technical Requirements (specifically for SV position) C/C++ [Proficiency Level: 2] HAC/RAC [Proficiency Level: 1] Java [Proficiency Level: 2] Apache [Proficiency Level: 2] Linux [Proficiency Level: 4] Unix [Proficiency Level: 4] Oracle databases & PL/SQL [Proficiency Level: 3] Perl [Proficiency Level: 2] SOAP [Proficiency Level: 2] Tuxedo [Proficiency Level: 3] XML [Proficiency Level: 1] MySQL Database – SQL [Proficiency Level: 2] AWS [Proficiency Level: 1] Technical Requirements (specifically for ICP) Admin - UNIX (Solaris) environment skills Admin - Linux – Red-hat, CentOS, Oracle Linux Environments Oracle Database - SQL Oracle Database Administration and maintenance Network Routing, Ports, Protocol (RADIUS, ICMP) Scripting (Perl, Bash) MySQL Database – SQL Telecommunication - Rating and Charging (PCEF and PCRF) – preferable Other programming knowledge (C, C++, Java, abstract data-layers) Technical Requirements (specifically for Route position) PL/SQL [ Proficiency Level: 4] Knowledge of SQL Server based reporting [ Proficiency Level: 1] Microsoft Windows [ Proficiency Level: 3] Microsoft Excel [ Proficiency Level: 3] SQL Server BI Platform [ Proficiency Level: 2] MS .NET framework, VB .NET, VB6, Visual Studio 2010 and above [ Proficiency Level: 2] Intermediate knowledge of Oracle Database [ Proficiency Level: 2] Windows Server build 2012+ [ Proficiency Level: 2] Perl, Python or other similar scripting languages [ Proficiency Level: 3] Version control tools like SVN, Accurev, GIT [ Proficiency Level: 3] Jira [ Proficiency Level: 1] Knowledge management tools [ Proficiency Level: 2] Infragistics [ Proficiency Level: 1] Our Guiding Principles Impact Always help and empower others, whether they’re colleagues or customers. When our employees set their minds to something, great things happen. Integrity Do what’s right for our customers and our people while being authentic. We treat everyone with trust and respect—that’s just who we are. Inspiration Be bold in the way you think and passionate about the work you do. Test out innovative ideas without the fear of failure. CSGer Perks & Benefits Work from Home, in-office, or hybrid Paid Vacation, Volunteer, Compassionate, and Holiday Time Off Insurance coverage for the family including in-laws, group personal accident and term life insurance policy Employee Insurance Top-Up Tele consultation Emotional and Mental Well-being Support Parental Leave Education and Internet reimbursement Our Story CSG empowers companies to build unforgettable experiences, making it easier for people and businesses to connect with, use and pay for the services they value most. For over 40 years, CSG's technologies and people have helped some of the world's most recognizable brands solve their toughest business challenges and evolve to meet the demands of today's digital economy. By channeling the power of all, we make ordinary customer and employee experiences extraordinary. Our people [CSGers] are fearlessly committed and connected, high on integrity and low on ego, making us the easiest company to do business with and the best place to work. We power a culture of integrity, innovation, and impact across our locations, representing the most authentic version of ourselves to build a better future together. That's just who we are. Learn more about CSG Inclusion & Impact here Follow us! LinkedIn | Facebook | Twitter Location(s): IN.Bangalore.Office Show more Show less

Dear Engineers Greetings from Masadir! We have urgent job opening for SDN-NFV 5G Core Network Engineer in well-established Wireless Company in Bangalore. JOB DETAILS: Position: SDN-NFV 5G Core Network Engineer Location: Bangalore Salary : Industry Standards Qualification: Any Graduation Experience : 1 Year Job description hands-on experience with SDN, NFV architecture of 5G Core network, LTE Core NW, and CUPS framework of Packet Core NW architecture. Proficiency with one of the cloud platforms such as AWS, Azure, and GCP, including understanding of IAAS, PaaS, and SaaS based architecture Skills Generic skills: Proficiency in 5G Core Network architecture on SDN-NFV platform. Working knowledge on one of the cloud platforms such as VMWare, AWS, Azure, and GCP. Proficiency with Docker & Kubernetes Containers, Artifacts, and Orchestration platforms. Exposure to generic principles of CI/CD DevOps practices and platforms like Jenkins, GCP container builder, Azure DevOps, Gitlab, and Veracode. Experience using data visualization platforms like Grafana, Tableau & Kibana. Familiarity with Telecom/Networking protocols such as HTTPS, DNS, TCP/IP, ICMP, and load balancing. Specific skills: Manage the porting of VNF, CNF modules into on-prem server farms, hybrid, or public cloud platforms to optimize system performance and reliability. Oversee the launch of SDN and NFV modules (UPF, AMF, SMF, NRF, NSSF, PCF, etc.,) including porting, creation, configuration, auditing, testing, and troubleshooting to ensure optimal functionality. Configure, troubleshoot, and validate Virtualized Network Functions (VNFs) and Containerized Network Functions (CNFs), ensuring seamless operation and validating interconnection paths and orchestration capabilities. Collect, manage, and troubleshoot logs of VNFs / CNFs, utilizing tools such as Wireshark, NetScout to ensure effective communication and seamless operation. Test and validate message communication protocols between VNFs / CNFs to guarantee smooth communication and interaction within the network. Monitor end-to-end system endpoints, promptly resolving observed issues and problems to maintain system integrity and functionality. Conduct test case-based validation of individual VNFs / CNFs, focusing on critical aspects such as Registration, Authentication, and UE data and context management to ensure compliance with standards and requirements. Understand and validate interface protocols between VNFs / CNFs in the 5G Core network, ensuring compatibility and seamless integration. Employ effective communication and comprehension skills to facilitate clear and efficient communication within the team and across stakeholders, ensuring smooth collaboration and coordination. Show more Show less

Job Description The Oracle Cloud Infrastructure (OCI) team offers a unique opportunity to design, build, and operate a comprehensive suite of large-scale, integrated cloud services within a broadly distributed, multi-tenant cloud environment. With a commitment to delivering exceptional cloud products, OCI empowers customers to tackle some of the world's most pressing challenges, providing tailored solutions that meet their evolving needs. Are you passionate about designing and building large-scale distributed monitoring and analytics solutions for the cloud? Do you thrive in environments that combine the agility and innovation of a startup with the resources and stability of a Fortune 100 company? As a member of our fast-growing team, you'll enjoy a high degree of autonomy, diverse challenges, and unparalleled opportunities for growth. This role offers substantial upside potential, high visibility, and accelerated career advancement. Join our team of talented individuals and tackle complex problems in distributed systems, data processing, metrics collection, data analytics, network monitoring, and multi-tenant Infrastructure-as-a-Service (IaaS) at massive scale, driving innovation and excellence in the cloud. We are seeking an experienced Principal Engineer to design and develop software, including automated test suites, for major components in our Network Monitoring & Analytics Stack. As a member of our team, you will have the opportunity to build large-scale distributed monitoring and analytics solutions for the cloud, working with a talented group of engineers to solve complex problems in distributed systems, data processing, and network monitoring. Do you thrive in a fast-paced environment, and want to be an integral part of a truly great team? Come join us! Required Qualifications: 9+ years of experience in software development 3+ years of experience in developing large scale distributed services/applications Proficiency with Java/Python/C++/Go and Object-Oriented programming Excellent knowledge of data structures, search/sort algorithms Excellent organizational, verbal, and written communication skills Bachelors degree in Computer Science Desired Qualifications: Knowledge of cloud computing & networking technologies including monitoring services Networking Management Technologies such as SNMP, gNMI, protobuf, YANG Models etc Networking Technologies such as L2/L3, TCP/IP, sockets, BGP, OSPF, LLDP, ICMP etc Experience developing service-oriented systems Exposure to Kafka, Prometheus, Spark, Airflow, Flink or other open-source distributed data streaming platforms and databases Experience developing automated test suites Experience with Jira, Confluence, BitBucket Knowledge of Scrum & Agile Methodologies Responsibilities Design and develop software for major components in our Network Monitoring & Analytics Stack Build complex distributed systems involving large amounts of data handling, including collecting metrics, building data pipelines, and analytics for real-time processing, online processing, and batch processing Develop automated test suites to ensure high-quality solutions Collaborate with cross-functional teams to deliver cloud services that meet customer needs Participate in an agile environment, contributing to the development of innovative new systems to power business-critical applications Qualifications Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description The Oracle Cloud Infrastructure (OCI) team offers a unique opportunity to design, build, and operate a comprehensive suite of large-scale, integrated cloud services within a broadly distributed, multi-tenant cloud environment. With a commitment to delivering exceptional cloud products, OCI empowers customers to tackle some of the world's most pressing challenges, providing tailored solutions that meet their evolving needs. Are you passionate about designing and building large-scale distributed monitoring and analytics solutions for the cloud? Do you thrive in environments that combine the agility and innovation of a startup with the resources and stability of a Fortune 100 company? As a member of our fast-growing team, you'll enjoy a high degree of autonomy, diverse challenges, and unparalleled opportunities for growth. This role offers substantial upside potential, high visibility, and accelerated career advancement. Join our team of talented individuals and tackle complex problems in distributed systems, data processing, metrics collection, data analytics, network monitoring, and multi-tenant Infrastructure-as-a-Service (IaaS) at massive scale, driving innovation and excellence in the cloud. We are seeking an experienced Principal Engineer to design and develop software, including automated test suites, for major components in our Network Monitoring & Analytics Stack. As a member of our team, you will have the opportunity to build large-scale distributed monitoring and analytics solutions for the cloud, working with a talented group of engineers to solve complex problems in distributed systems, data processing, and network monitoring. Do you thrive in a fast-paced environment, and want to be an integral part of a truly great team? Come join us! Required Qualifications: 9+ years of experience in software development 3+ years of experience in developing large scale distributed services/applications Proficiency with Java/Python/C++/Go and Object-Oriented programming Excellent knowledge of data structures, search/sort algorithms Excellent organizational, verbal, and written communication skills Bachelors degree in Computer Science Desired Qualifications: Knowledge of cloud computing & networking technologies including monitoring services Networking Management Technologies such as SNMP, gNMI, protobuf, YANG Models etc Networking Technologies such as L2/L3, TCP/IP, sockets, BGP, OSPF, LLDP, ICMP etc Experience developing service-oriented systems Exposure to Kafka, Prometheus, Spark, Airflow, Flink or other open-source distributed data streaming platforms and databases Experience developing automated test suites Experience with Jira, Confluence, BitBucket Knowledge of Scrum & Agile Methodologies Responsibilities Design and develop software for major components in our Network Monitoring & Analytics Stack Build complex distributed systems involving large amounts of data handling, including collecting metrics, building data pipelines, and analytics for real-time processing, online processing, and batch processing Develop automated test suites to ensure high-quality solutions Collaborate with cross-functional teams to deliver cloud services that meet customer needs Participate in an agile environment, contributing to the development of innovative new systems to power business-critical applications Qualifications Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description The Oracle Cloud Infrastructure (OCI) team offers a unique opportunity to design, build, and operate a comprehensive suite of large-scale, integrated cloud services within a broadly distributed, multi-tenant cloud environment. With a commitment to delivering exceptional cloud products, OCI empowers customers to tackle some of the world's most pressing challenges, providing tailored solutions that meet their evolving needs. Are you passionate about designing and building large-scale distributed monitoring and analytics solutions for the cloud? Do you thrive in environments that combine the agility and innovation of a startup with the resources and stability of a Fortune 100 company? As a member of our fast-growing team, you'll enjoy a high degree of autonomy, diverse challenges, and unparalleled opportunities for growth. This role offers substantial upside potential, high visibility, and accelerated career advancement. Join our team of talented individuals and tackle complex problems in distributed systems, data processing, metrics collection, data analytics, network monitoring, and multi-tenant Infrastructure-as-a-Service (IaaS) at massive scale, driving innovation and excellence in the cloud. We are seeking an experienced Principal Engineer to design and develop software, including automated test suites, for major components in our Network Monitoring & Analytics Stack. As a member of our team, you will have the opportunity to build large-scale distributed monitoring and analytics solutions for the cloud, working with a talented group of engineers to solve complex problems in distributed systems, data processing, and network monitoring. Do you thrive in a fast-paced environment, and want to be an integral part of a truly great team? Come join us! Required Qualifications: 9+ years of experience in software development 3+ years of experience in developing large scale distributed services/applications Proficiency with Java/Python/C++/Go and Object-Oriented programming Excellent knowledge of data structures, search/sort algorithms Excellent organizational, verbal, and written communication skills Bachelors degree in Computer Science Desired Qualifications: Knowledge of cloud computing & networking technologies including monitoring services Networking Management Technologies such as SNMP, gNMI, protobuf, YANG Models etc Networking Technologies such as L2/L3, TCP/IP, sockets, BGP, OSPF, LLDP, ICMP etc Experience developing service-oriented systems Exposure to Kafka, Prometheus, Spark, Airflow, Flink or other open-source distributed data streaming platforms and databases Experience developing automated test suites Experience with Jira, Confluence, BitBucket Knowledge of Scrum & Agile Methodologies Responsibilities Design and develop software for major components in our Network Monitoring & Analytics Stack Build complex distributed systems involving large amounts of data handling, including collecting metrics, building data pipelines, and analytics for real-time processing, online processing, and batch processing Develop automated test suites to ensure high-quality solutions Collaborate with cross-functional teams to deliver cloud services that meet customer needs Participate in an agile environment, contributing to the development of innovative new systems to power business-critical applications Qualifications Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Job Description The Oracle Cloud Infrastructure (OCI) team offers a unique opportunity to design, build, and operate a comprehensive suite of large-scale, integrated cloud services within a broadly distributed, multi-tenant cloud environment. With a commitment to delivering exceptional cloud products, OCI empowers customers to tackle some of the world's most pressing challenges, providing tailored solutions that meet their evolving needs. Are you passionate about designing and building large-scale distributed monitoring and analytics solutions for the cloud? Do you thrive in environments that combine the agility and innovation of a startup with the resources and stability of a Fortune 100 company? As a member of our fast-growing team, you'll enjoy a high degree of autonomy, diverse challenges, and unparalleled opportunities for growth. This role offers substantial upside potential, high visibility, and accelerated career advancement. Join our team of talented individuals and tackle complex problems in distributed systems, data processing, metrics collection, data analytics, network monitoring, and multi-tenant Infrastructure-as-a-Service (IaaS) at massive scale, driving innovation and excellence in the cloud. We are seeking an experienced Principal Engineer to design and develop software, including automated test suites, for major components in our Network Monitoring & Analytics Stack. As a member of our team, you will have the opportunity to build large-scale distributed monitoring and analytics solutions for the cloud, working with a talented group of engineers to solve complex problems in distributed systems, data processing, and network monitoring. Do you thrive in a fast-paced environment, and want to be an integral part of a truly great team? Come join us! Required Qualifications: 9+ years of experience in software development 3+ years of experience in developing large scale distributed services/applications Proficiency with Java/Python/C++/Go and Object-Oriented programming Excellent knowledge of data structures, search/sort algorithms Excellent organizational, verbal, and written communication skills Bachelors degree in Computer Science Desired Qualifications: Knowledge of cloud computing & networking technologies including monitoring services Networking Management Technologies such as SNMP, gNMI, protobuf, YANG Models etc Networking Technologies such as L2/L3, TCP/IP, sockets, BGP, OSPF, LLDP, ICMP etc Experience developing service-oriented systems Exposure to Kafka, Prometheus, Spark, Airflow, Flink or other open-source distributed data streaming platforms and databases Experience developing automated test suites Experience with Jira, Confluence, BitBucket Knowledge of Scrum & Agile Methodologies Responsibilities Design and develop software for major components in our Network Monitoring & Analytics Stack Build complex distributed systems involving large amounts of data handling, including collecting metrics, building data pipelines, and analytics for real-time processing, online processing, and batch processing Develop automated test suites to ensure high-quality solutions Collaborate with cross-functional teams to deliver cloud services that meet customer needs Participate in an agile environment, contributing to the development of innovative new systems to power business-critical applications Qualifications Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Description As a global leader in precision measurement sensing technologies, VPG addresses an expanding array of applications in which accuracy, reliability, and repeatability make the difference. Whether in the design and safety of new generations of cars, trucks, and planes or optimizing advanced medical equipment and consumer products, VPG’s deep engineering expertise makes the world safer, smarter, and more productive. Major Responsibilities We are seeking a highly motivated Senior Engineer - Network Security to join our Information Technology team on a full-time basis: The Network/Security Operations Engineer will be responsible for the maintenance of the corporate network and security infrastructure. This individual will be also responsible for administration of network security hardware and software, initiating, responding and escalating network and security related incidents. Day-to-day network/security and essential IT systems monitoring, ensuring their constant availability and usability. Assists in troubleshooting and remediation of assigned systems in conjunction with VPG IT personnel and third parties to ensure timely and effective resolution. Escalation of complicated incidents to higher support levels if required. Tracks incidents through to resolution. Preemptively reacts to prevent possible service outage/downgrade (saturated LAN/WAN links etc.). Perform relevant changes and approve new equipment through Network AccessControl system, on demand and /or planned, in accordance to policy of security and network groups. Log performed changes. Issue weekly reports Perform relevant changes of firewall rules and network switches to meet Network Segmentation requirements and policies, in accordance to policy of security and network groups. Log performed changes. Issue weekly reports Release MFA locked users on demand in accordance to policies of Security group Release Active Directory locked users on demand, including Reset Password and employees verification, log performed actions, issue weekly reports Engagement in ad-hoc projects as assigned on demand. Maintenance of network/security monitoring, analysis and reporting tools. Monitors and ensures consistency and up to date of Network/Security systems with periodical reports. Performs other related duties as may be required. Requirements Qualifications: CCNA certified or equivalent level of knowledge – MUST. Basic understanding of network protocols (ICMP, UDP, TCP, SNMP, DHCP, DNS etc.); IP filtering and firewalling; Routing (Static routes, EIGRP, OSPF), Switching (VLANs, STP) – MUST. Basic Cyber security knowledge – Authorization, Authentication, Auditing, Risk management, Cyber Security controls, Detection & Response 2 to 3 years’ experience – Troubleshooting network and security issues, Incident response Bachelor degree in Computer Science, Management of Information Systems, Engineering or other relevant field – an advantage. Networking and Security certifications – an advantage. NOC/IT Service desk previous experience – an advantage. Benefits Best In Industry Show more Show less

Overview WELCOME TO SITA We're the team that keeps airports moving, airlines flying smoothly, and borders open. Our tech and communication innovations are the secret behind the success of the world’s air travel industry. You'll find us at 95% of international hubs. We partner closely with over 2,500 transportation and government clients, each with their own unique needs and challenges. Our goal is to find fresh solutions and cutting-edge tech to make their operations run like clockwork. Want to be a part of something big? Are you ready to love your job? The adventure begins right here, with you, at SITA. About The Role & Team As a DevOps Engineer at SITA, you will play a crucial role in our Borders team, contributing to the development of cutting-edge solutions that deliver business insight to borders solutions. You will work alongside experienced professionals, gaining valuable insights and hands-on experience in the field of DevOps within the aviation industry. what You’ll Do Design, implement, and maintain automated CI/CD pipelines. Build and manage cloud or on-premise infrastructure using IaC tools. Monitor system performance and ensure high availability and scalability. Lead and mentor junior DevOps engineers, fostering skill development. Establish and enforce best practices for DevOps processes and workflows. Set up monitoring and alerting systems for proactive issue detection. Troubleshoot and resolve infrastructure or application-related issues. Integrate DevSecOps practices to ensure security throughout the development lifecycle. Ensure compliance with industry standards and organizational policies. Act as a liaison between development, QA, and operations teams to promote collaboration. Optimize application and infrastructure performance, identifying bottlenecks. Evaluate, recommend, and implement tools and technologies to improve processes. Maintain comprehensive documentation for configurations and workflows. Monitor and optimize infrastructure costs, especially in cloud environments. Stay updated with emerging trends and incorporate relevant innovations. About Your Skills Expert level with build tools( maven,gradle and fastlane) Expert level with docker tools(harbor,docker,docker-compose) Extensive knowledge in Jenkins,GItlab and ADO pipelines Extensive experience in Docker,Kubernetes and its eco systems and being able to troubleshoot and automate deployments Extensive experience in being able to code in python, bash shell, PowerShell and java at its eco systems Strong understanding of application development methodologies Experience working with Unix/Linux systems. Extensive experience in RHEL and selinux and its policies Experience in configuration tools Ansible and Ansible Tower Networking fundamentals e.g. TCP/IP, UDP, ICMP, MAC addresses, IP packets, DNS, OSI layers, etc. Expertise in designing, analyzing and troubleshooting large-scale distributed systems. In-depth knowledge of operating systems e.g. processes, threads, etc Systematic problem solving approach, coupled with a strong sense of ownership and drive. Experience devops security practices Working knowledge of enterprise data center technologies including storage platforms, network switching, and security infrastructure within a virtualized data center Experience optimizing applications, both stand-alone and in distributed systems to maximize performance Proficiency in CI/CD tools (e.g., Jenkins, GitLab CI/CD, CircleCI). Strong experience with cloud platforms (AWS, Azure, GCP). Expertise in containerization and orchestration (Docker, Kubernetes). Knowledge of Infrastructure as Code (IaC) tools (Terraform, Ansible, CloudFormation). Solid understanding of networking, security, and system administration. Knowledge of DevSecOps principles. Experience with vulnerability scanning and compliance tools. Familiarity with tools like Prometheus, Grafana, ELK stack, or Splunk. Knowledge in identity application such as forgerock Extensive experience cloud automation tools (Terraform) Extensive experience in monitoring applications such as Dynatrace What We Offer We’re all about diversity. We operate in 200 countries and speak 60 different languages and cultures. We’re really proud of our inclusive environment. Our offices are comfortable and fun places to work, and we make sure you get to work from home too. Find out what it's like to join our team and take a step closer to your best life ever. 🏡 Flex Week: Work from home up to 2 days/week (depending on your team’s needs) ⏰ Flex Day: Make your workday suit your life and plans. 🌎 Flex Location: Take up to 30 days a year to work from any location in the world. 🌿 Employee Wellbeing: We’ve got you covered with our Employee Assistance Program (EAP), for you and your dependents 24/7, 365 days/year. We also offer Champion Health - a personalized platform that supports a range of wellbeing needs. 🚀 Professional Development : Level up your skills with our training platforms, including LinkedIn Learning! 🙌🏽 Competitive Benefits : Competitive benefits that make sense with both your local market and employment status. SITA is an Equal Opportunity Employer. We value a diverse workforce. In support of our Employment Equity Program, we encourage women, aboriginal people, members of visible minorities, and/or persons with disabilities to apply and self-identify in the application process. Show more Show less

Job Description The Oracle Cloud Infrastructure (OCI) team offers a unique opportunity to design, build, and operate a comprehensive suite of large-scale, integrated cloud services within a broadly distributed, multi-tenant cloud environment. With a commitment to delivering exceptional cloud products, OCI empowers customers to tackle some of the world's most pressing challenges, providing tailored solutions that meet their evolving needs. Are you passionate about designing and building large-scale distributed monitoring and analytics solutions for the cloud? Do you thrive in environments that combine the agility and innovation of a startup with the resources and stability of a Fortune 100 company? As a member of our fast-growing team, you'll enjoy a high degree of autonomy, diverse challenges, and unparalleled opportunities for growth. This role offers substantial upside potential, high visibility, and accelerated career advancement. Join our team of talented individuals and tackle complex problems in distributed systems, data processing, metrics collection, data analytics, network monitoring, and multi-tenant Infrastructure-as-a-Service (IaaS) at massive scale, driving innovation and excellence in the cloud. We are seeking an experienced Principal Engineer to design and develop software, including automated test suites, for major components in our Network Monitoring & Analytics Stack. As a member of our team, you will have the opportunity to build large-scale distributed monitoring and analytics solutions for the cloud, working with a talented group of engineers to solve complex problems in distributed systems, data processing, and network monitoring. Do you thrive in a fast-paced environment, and want to be an integral part of a truly great team? Come join us! Required Qualifications: 9+ years of experience in software development 3+ years of experience in developing large scale distributed services/applications Proficiency with Java/Python/C++/Go and Object-Oriented programming Excellent knowledge of data structures, search/sort algorithms Excellent organizational, verbal, and written communication skills Bachelors degree in Computer Science Desired Qualifications: Knowledge of cloud computing & networking technologies including monitoring services Networking Management Technologies such as SNMP, gNMI, protobuf, YANG Models etc Networking Technologies such as L2/L3, TCP/IP, sockets, BGP, OSPF, LLDP, ICMP etc Experience developing service-oriented systems Exposure to Kafka, Prometheus, Spark, Airflow, Flink or other open-source distributed data streaming platforms and databases Experience developing automated test suites Experience with Jira, Confluence, BitBucket Knowledge of Scrum & Agile Methodologies Responsibilities Design and develop software for major components in our Network Monitoring & Analytics Stack Build complex distributed systems involving large amounts of data handling, including collecting metrics, building data pipelines, and analytics for real-time processing, online processing, and batch processing Develop automated test suites to ensure high-quality solutions Collaborate with cross-functional teams to deliver cloud services that meet customer needs Participate in an agile environment, contributing to the development of innovative new systems to power business-critical applications Qualifications Career Level - IC4 About Us As a world leader in cloud solutions, Oracle uses tomorrow’s technology to tackle today’s challenges. We’ve partnered with industry-leaders in almost every sector—and continue to thrive after 40+ years of change by operating with integrity. We know that true innovation starts when everyone is empowered to contribute. That’s why we’re committed to growing an inclusive workforce that promotes opportunities for all. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer competitive benefits based on parity and consistency and support our people with flexible medical, life insurance, and retirement options. We also encourage employees to give back to their communities through our volunteer programs. We’re committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by emailing accommodation-request_mb@oracle.com or by calling +1 888 404 2494 in the United States. Oracle is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law. Show more Show less

Role : Responsible for planning, designing and implementing technical architectural and engineering DevOps solutions for AWS hosted products along with managing infrastructure (including its security) effectively What will your job look like? Design, architect, and deliver DevOps solutions with high quality & on-time Design, Deployment and Operation of web-based solutions and support tools, enabling development team for one click deployment Adhere to infrastructure/platform security and security audits/compliances & address the observations quickly Monitor infrastructure including proactive capacity & cost management and replication strategies Implement AWS automation through scripting (code as infrastructure) Design and work on proof of concepts that can be demonstrated to the customer Stay updated on cloud services, and contribute towards capability, competency building for team. Establish cloud best practices and review code You will apply cost-effective design guidelines within the technical solution to meet business requirements Become customers trusted technical advisor and subject-matter expert All you need is: 10+ years of experience with minimum 5 years of experience as Senior/Lead in designing or orchestrating cloud based web solutions on any of cloud – AWS (preferred), Azure, Google Cloud or IBM Good hands-on experience on Infra Security and Application Security Expertise on any of the scripting languages (Python, Bash, Groovy, JavaScript, Shell etc) Cluster management using EKS-EC2, Fargate or any other equivalent tools Expertise on the full stack tools used to deploy and manage web applications; CD/CI with Git and Jenkins (or equivalent solutions) Expertise on hosting and managing micro-services with clarity on IAAS and PAAS concepts Experience on Automating and orchestrating infrastructure Experience on container orchestration tools like ECS, Nomad, Kubernetes Experience in Serverless deployments, containerization(Docker), gateways, routes, networks, load balancing, auto scaling Experience in monitoring and analyzing system logs and RCA for site reliability and performance Experience of working in an agile distributed environment Excellent critical thinking and problem solving skills High motivation, good work ethic and maturity Strong collaboration skills for managing prospective clients as well as technical team Excellent oral and written communication skills Nice to have skills High-level understanding of networking standard protocols HTTP, DNS, TCP/IP, ICMP, the OSI Model, Subnetting, VPC and Load Balancing etc Linux System Administration experience Show more Show less

Noida,Uttar Pradesh,India Job ID 764296 Join our Team About this opportunity: Ericsson is looking for a highly skilled Senior Engineer – IP SDN to lead and drive technological excellence across our Core and IT Cloud domains. This role is critical in ensuring the seamless operation, enhancement, and innovation of our Managed Services deliveries. As part of the Ericsson Operations Engine, you will be responsible for the full lifecycle of Create, Sustain, and Evolve, making a significant impact on the performance and scalability of our networks. What you will do: Design, configure, and troubleshoot complex IP networks involving OSPF, BGP, LDP, MPLS, BFD, VRRP, HSRP, VRF, STP, MCLAG, Trunking, Port Channel. Experience with data center topologies (Leaf-Spine, Gateway) and Layer 2/Layer 3 protocols. Good knowledge on routing concepts like static routes and dynamic routes & dynamic routing protocols like EIGRP, OSPF and its working. Work with Cisco Nexus platforms and configure VXLAN and VLAN for enhanced data center connectivity and segmentation. Hanson experience in the Cloud architecture of Ericsson, Cisco Setup, DC Gateway, Leaf, Spine, and CGNAT is preferable. Configure Load Balancing solutions (F5, Citrix, HAProxy) to optimize traffic distribution and ensure application availability. Ensure high availability by implementing redundancy and failover strategies using protocols like VRRP and HSRP, GLBP. Monitor and improve network performance through analysis of KPIs and incident reports. Support Data Center network architecture – including Leaf-Spine topologies, EVPN EVI. Collaborate with cross-functional teams to align network design and performance with business requirements. Good understanding of the protocols like TCP, UDP, IP, ARP, ICMP and their troubleshooting Experience The Skills you bring Bachelor of Engineering or equivalent experience with at least 2 to 8 years in the field of IT. Must have experience in handling operations in any customer service delivery organization. Willingness to work in a 24x7 operational environment with rotating shifts, including weekends and holidays, to support critical infra and ensure minimal downtime. Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply?

We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. We are seeking analyst level individuals with experience working in the field of cybersecurity and a desire to help organizations improve their operations to join our team and help run the ongoing security operations for RSM clients in a variety of industries and geographic locations. Successful candidates will have working knowledge in some or all these areas – IT operations, security monitoring, active directory, IP networking and various cloud technologies. Position And Key Responsibilities At RSM, analysts work with large and small companies in variety of industries. They develop strong working relationships with their peers within the security operations center (SOC) while learning their clients’ businesses and challenges facing their organizations. Analysts work as part of a broader team under the direction of more senior analysts, threat hunters, shift leads, intelligence analysts and SOC managers in support of multiple clients. Working in a mutually respectful team environment helps our analysts perform at their best and integrate their career with their personal life. You will have the opportunity to: Role Responsibilities: Investigate security incidents using SIEM tools, automation, and other cybersecurity technologies (i.e. ServiceNow, Stellar Cyber, Hyas Insight and DNS Protect, sentinel One, ELK Stack, Virus total, Shodan, NetFlow, Passive DNS, Silobreaker, Tenable.io, Hatching Triage Sandbox) Analyze, escalate, and assist in remediation of critical security incidents. Improve and challenge existing processes and procedures in a very agile and fast-paced information security environment serving multiple clients Process IDS alerts and identifying incidents and events in customer data. Setup and execution and analysis of vulnerability scans Perform advanced analysis and investigation into alerts as they are identified Performing initial basic malware analysis utilizing automated means (static and dynamic sandbox analysis or other available tools) Incident intake, ticket updates and reporting of cyber events and threat intelligence Understanding, identifying, and researching indicators of compromise (IOCs) from a variety of sources such as threat intelligence reports and feeds Writing incident reports, process documentation, and interact with clients as required Transcribe and implement atomic indicators into a monitoring environment. Consume policy documentation and determine applicability in a network. Work with protocols at layers 2 and higher in the OSI model, to include ARP TCP, UDP, ICMP, DNS, Telnet, SSH, HTTP, SSL, SNMP, SMTP, and other common protocols that use well-known ports. Develops the playbooks to respond and recovery from various attacks/incidents. Drives the automation efforts focused on the closing cases, responding to Cyber events and analyzing data required to enable efficient response activities. Processing of Cyber Threat Intel that is used across RSM detection platforms to understand and prepare for potential threats. Threat intel is heavily used across RSM platforms drive issue prioritization. Open to working shifts in a 24x7 operations environment. Qualifications and Experience: Minimum B.A. or B.S. degree or equivalent from an accredited university by the time employment commences or prior relevant military / law enforcement experience. Computer science, information technology, information systems management, or other similar degrees preferably with a focus on information security 3-5 years’ experience working in a security operations center, networking operations center or threat intelligence capacity. Possess at least one security industry certification such as CYSA+, Security+, CISSP, SANS GIAC (GSOC, GCIA, GMON, CGCDA) Knowledge of security standards and information security and compliance frameworks, controls, and best practices, including SSAE 16, SOC 2 and SOC3, OWASP Top 10, SANS, NIST Must have a naturally curious mindset and approach to solving problems. Basic understanding of cloud technologies and their operations Experience supporting various operating systems such as Windows/Linux Understanding of IP network protocols At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com. Show more Show less

Join our Team About this opportunity: Ericsson is looking for a highly skilled Senior Engineer – IP SDN to lead and drive technological excellence across our Core and IT Cloud domains. This role is critical in ensuring the seamless operation, enhancement, and innovation of our Managed Services deliveries. As part of the Ericsson Operations Engine, you will be responsible for the full lifecycle of Create, Sustain, and Evolve, making a significant impact on the performance and scalability of our networks. What you will do: Design, configure, and troubleshoot complex IP networks involving OSPF, BGP, LDP, MPLS, BFD, VRRP, HSRP, VRF, STP, MCLAG, Trunking, Port Channel. Experience with data center topologies (Leaf-Spine, Gateway) and Layer 2/Layer 3 protocols. Good knowledge on routing concepts like static routes and dynamic routes & dynamic routing protocols like EIGRP, OSPF and its working. Work with Cisco Nexus platforms and configure VXLAN and VLAN for enhanced data center connectivity and segmentation. Hanson experience in the Cloud architecture of Ericsson, Cisco Setup, DC Gateway, Leaf, Spine, and CGNAT is preferable. Configure Load Balancing solutions (F5, Citrix, HAProxy) to optimize traffic distribution and ensure application availability. Ensure high availability by implementing redundancy and failover strategies using protocols like VRRP and HSRP, GLBP. Monitor and improve network performance through analysis of KPIs and incident reports. Support Data Center network architecture – including Leaf-Spine topologies, EVPN EVI. Collaborate with cross-functional teams to align network design and performance with business requirements. Good understanding of the protocols like TCP, UDP, IP, ARP, ICMP and their troubleshooting Experience The Skills You Bring Bachelor of Engineering or equivalent experience with at least 2 to 8 years in the field of IT. Must have experience in handling operations in any customer service delivery organization. Willingness to work in a 24x7 operational environment with rotating shifts, including weekends and holidays, to support critical infra and ensure minimal downtime. Why join Ericsson? At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more. Primary country and city: India (IN) || Noida Req ID: 764296 Show more Show less

Essential Knowledge and Skills Required : Monitoring of all Windows servers for performance issues & stability concerns. Administer web users & hosting accounts. Regular application installations, configurations, & day-to-day administration. Troubleshoot hardware & software issues as they arise. Work with IIS6 & IIS7 on a daily basis to support customers & ensure maximum uptime. Staying familiar with new versions of applications used on servers. Working with & troubleshooting all of the following, including, but not limited to: SMTP, POP, FTP, SSL, HTTP, HTTPS, DNS, RDP, TCP, ICMP & UDP. Use knowledge of each of the above listed technologies as related to the issue at hand. Work with basic applications & their ports: backup, MSSQL, MySQL. Work with permissions in Microsoft Server 2003/2008. Work with, troubleshoot, & diagnose ASP, ASP.NET, PHP, CGI, & Perl languages. Document issues & associated resolutions to problems. Knowledge of Virtualization Technologies, DNP, VMware, HyperV, OS Patching/Updates via centralize management, WSUS, Manage Engine. Antivirus management Symantec, McAFee EPO, Radius Server management with AD integration. Experience with a web hosting control panels, Plesk 8.6 or later & DNP/WebSitePanel is a plus, but not required. Be willing to work with & learn Server 2012/16/19 Advanced knowledge of Virtualization technologies like VMware, HyperV Clusters Educational Qualifications : B.E./ B. Tech in Computer/Electronic/IT or M.C.A or higher from a recognized university. Up to date and relevant ITIL certification. MCP/MCSE/MCSA/O365/Active Directory/Exchange Certifications. Microsoft Azure Certified Professional. Experience : 4 to 7 years of industry experience with strong windows domain knowledge and troubleshooting skills, scripting, debug and build tools. 1+ years of experience in performance tuning of OS, Application and Databases. Show more Show less

Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. Arista is a well-established and profitable company with over billion in revenue. Arista’s award-winning platforms, ranging in Ethernet speeds up to 800G bits per second, redefine scalability, agility, and resilience. Arista is a founding member of the Ultra Ethernet consortium. We have shipped over 100 million cloud networking ports worldwide with CloudVision and EOS, an advanced network operating system. Arista is committed to open standards, and its products are available worldwide directly and through partners. At Arista, we value the diversity of thought and perspectives each employee brings. We believe fostering an inclusive environment where individuals from various backgrounds and experiences feel welcome is essential for driving creativity and innovation. Our commitment to excellence has earned us several prestigious awards, such as the Great Place to Work Survey for Best Engineering Team and Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest quality and performance standards in everything we do. Job Description Who You’ll Work With The TSE works in a non-silo environment, supporting all of Arista’s products and the many network protocols and features covered by EOS. He or she will work directly with both the customer and (when needed) the software and hardware development teams. The TSE team also performs all their own recreates in a dedicated lab environment. Giving customers direct access to a high-level engineer streamlines the support process and raises customer satisfaction. What You’ll Do Respond to customer product inquiries via telephone or in written, internet-based email. Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters. Interpersonal skills and product knowledge and expertise are critical to responding to daily customer-centric activities. Troubleshoot problems with hardware equipment and software applications and recommends corrective action. Document customer communication and recurring technical issues to support product quality programs and product development. Qualifications Working knowledge of networking industry, products, and protocols Minimum of 2-5 years hands-on experience and a combination of designing, deploying, configuring, supporting, troubleshooting, debugging and administering of the following network protocols and technologies: AAA/RADIUS/TACACS, ACL, ARP, BGP (RFC 4271), DHCP, 1G/10G Ethernet (IEEE 802.3ab & IEEE 802.3ae) and other higher speed Ethernet interfaces, EVPN, IEEE 802.3x flow control and IEEE 802.1Qbb priority-based flow control, ICMP, IGMP, IPSec, IPv4 & IPv6, LACP, LLDP, MACSec, MPLS, NAT, OpenFlow, OSPFv2 and OSPFv3, PIM, QoS, Sflow, SNMP, STP/RSTP/MST (IEEE 802.1D), VARP, VRRP, VLAN (IEEE 802.1Q), VRF, VXLAN Experience with troubleshooting tools such as IXIA, tcpdump, and Wireshark (or similar packet generation and analysis tools) is highly desired A strong comfort level with Linux is highly desired Familiarity with programming/scripting (C++, Java, Python, Perl, JavaScript, shell)/ Cloud Environment/Automation is a plus Desired Skills: The ideal candidate possesses the ability to troubleshoot complex and dynamic customer environments while balancing the communications needs of each case. A strong analytical mind is required, as is the ability to triage. As we are continually releasing new features and products, a high aptitude for both learning and teaching are required. Our engineers work closely with other members of Customer Engineering as well as both Software and Hardware development – both in diagnosing problems as well as communicating them in multiple technical contexts. Thus, excellent written and verbal communication skills are a must, as is a collaborative approach. Education: Minimum education is a MS in a technical field (CS/EE/ITP preferred). Industry certifications preferred. Prior TAC experience preferred. Additional Information Arista stands out as an engineering-centric company. Our leadership, including founders and engineering managers, are all engineers who understand sound software engineering principles and the importance of doing things right. We hire globally into our diverse team. At Arista, engineers have complete ownership of their projects. Our management structure is flat and streamlined, and software engineering is led by those who understand it best. We prioritize the development and utilization of test automation tools. Our engineers have access to every part of the company, providing opportunities to work across various domains. Arista is headquartered in Santa Clara, California, with development offices in Australia, Canada, India, Ireland, and the US. We consider all our R&D centers equal in stature. Join us to shape the future of networking and be part of a culture that values invention, quality, respect, and fun. Show more Show less

Company Description Arista Networks pioneered software-driven, cognitive cloud networking for large-scale datacenter and campus environments. Arista's award-winning platforms, ranging in Ethernet speeds from 10 to 400 gigabits per second, redefine scalability, agility and resilience. Arista has shipped more than 20 million cloud networking ports worldwide with CloudVision and EOS, an advanced network operating system. Committed to open standards, Arista is a founding member of the 25/50G consortium. Arista Networks products are available worldwide directly and through partners. Going far beyond the standard call center or tiered support position, the Technical Solutions Engineer at Arista Networks is a top level engineer, equivalent to a Tier 3 or Escalation Engineer in most support organizations. The TSE works in a non-silo environment, supporting all of Arista’s products and the many network protocols and features covered by EOS. He or she will work directly with both the customer and (when needed) the software and hardware development teams. The TSE team also performs all their own recreates in a dedicated lab environment. Giving customers direct access to a high-level engineer streamlines the support process and raises customer satisfaction. Job Description Responsibilities: Respond to customer product inquiries via telephone or in written, internet-based email. Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters. Interpersonal skills and product knowledge and expertise are critical to responding to daily customer-centric activities. Troubleshoot problems with hardware equipment and software applications and recommends corrective action. Document customer communication and recurring technical issues to support product quality programs and product development. Required Product Knowledge and Technical Skills: Working knowledge of networking industry, products, and protocols Minimum of 1-5 years hands-on experience and a combination of the following; designing, deploying, configuring, supporting, trouble shooting, debugging and administering the following network protocols and technologies: AAA/TACACS , ACL , ARP , BGP (RFC 4271) , DHCP , 1G/10G Ethernet (IEEE 802.3ab & IEEE 802.3ae) , Flow Control , ICMP , IGMP , IPv4 & IPv6 , LACP , LLDP , MPLS , NAT , Open Flow , OSPF (RFC 2328) , PIM , QOS , RIP , Sflow , SNMP , STP / RSTP / MST (IEEE 802.1d) , VARP / VRRP , VLAN (IEEE 802.1q) , VRF Experience with troubleshooting tools such as IXIA, tcpdump, and Wireshark (or similar packet generation and analysis tools) is highly desired A strong comfort level with Linux is highly desired Familiarity with programming/scripting (C++, Java, Python, Perl, JavaScript, shell) a plus. Qualifications The ideal candidate possesses the ability to troubleshooting complex and dynamic customer environments while balancing the communications needs of each case. A strong analytical mind is required, as is the ability to triage. As we are continually releasing new features and products, a high aptitude for both learning and teaching are required. Our engineers work closely with other members of Customer Engineering as well as both Software and Hardware development—both in diagnosing problems as well as communicating them in multiple technical contexts. Thus, excellent written and verbal communication skills are a must, as is a collaborative approach. Education: Minimum education is a MS in a technical field (CS/EE/ITP preferred). Industry certifications preferred. Prior TAC experience preferred. Show more Show less

Location: Hyderabad, Telangana Time type: Full time Job level: Associate Job type: Regular Category: Risk Consulting ID: JR113489 About us We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM. We are seeking analyst level individuals with experience working in the field of cybersecurity and a desire to help organizations improve their operations to join our team and help run the ongoing security operations for RSM clients in a variety of industries and geographic locations. Successful candidates will have working knowledge in some or all these areas – IT operations, security monitoring, active directory, IP networking and various cloud technologies. Position and Key Responsibilities At RSM, analysts work with large and small companies in variety of industries. They develop strong working relationships with their peers within the security operations center (SOC) while learning their clients’ businesses and challenges facing their organizations. Analysts work as part of a broader team under the direction of more senior analysts, threat hunters, shift leads, intelligence analysts and SOC managers in support of multiple clients. Working in a mutually respectful team environment helps our analysts perform at their best and integrate their career with their personal life. You will have the opportunity to: Role Responsibilities: Investigate security incidents using SIEM tools, automation, and other cybersecurity technologies (i.e. ServiceNow, Stellar Cyber, Hyas Insight and DNS Protect, sentinel One, ELK Stack, Virus total, Shodan, NetFlow, Passive DNS, Silobreaker, Tenable.io, Hatching Triage Sandbox) Analyze, escalate, and assist in remediation of critical security incidents. Improve and challenge existing processes and procedures in a very agile and fast-paced information security environment serving multiple clients Process IDS alerts and identifying incidents and events in customer data. Setup and execution and analysis of vulnerability scans Perform advanced analysis and investigation into alerts as they are identified Performing initial basic malware analysis utilizing automated means (static and dynamic sandbox analysis or other available tools) Incident intake, ticket updates and reporting of cyber events and threat intelligence Understanding, identifying, and researching indicators of compromise (IOCs) from a variety of sources such as threat intelligence reports and feeds Writing incident reports, process documentation, and interact with clients as required Transcribe and implement atomic indicators into a monitoring environment. Consume policy documentation and determine applicability in a network. Work with protocols at layers 2 and higher in the OSI model, to include ARP TCP, UDP, ICMP, DNS, Telnet, SSH, HTTP, SSL, SNMP, SMTP, and other common protocols that use well-known ports. Develops the playbooks to respond and recovery from various attacks/incidents. Drives the automation efforts focused on the closing cases, responding to Cyber events and analyzing data required to enable efficient response activities. Processing of Cyber Threat Intel that is used across RSM detection platforms to understand and prepare for potential threats. Threat intel is heavily used across RSM platforms drive issue prioritization. Open to working shifts in a 24x7 operations environment. Qualifications and Experience: Minimum B.A. or B.S. degree or equivalent from an accredited university by the time employment commences or prior relevant military / law enforcement experience. Computer science, information technology, information systems management, or other similar degrees preferably with a focus on information security 3-5 years’ experience working in a security operations center, networking operations center or threat intelligence capacity. Possess at least one security industry certification such as CYSA+, Security+, CISSP, SANS GIAC (GSOC, GCIA, GMON, CGCDA) Knowledge of security standards and information security and compliance frameworks, controls, and best practices, including SSAE 16, SOC 2 and SOC3, OWASP Top 10, SANS, NIST Must have a naturally curious mindset and approach to solving problems. Basic understanding of cloud technologies and their operations Experience supporting various operating systems such as Windows/Linux Understanding of IP network protocols At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html. RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at careers@rsmus.com.

Job Description At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Role: L3 TAC Engineer – Routing Business Unit: Juniper Advance TAC Required Experience: 8+ Years Location: Bangalore Juniper Network’s Technical Assistance Center (JTAC) is a team of highly experienced engineers who provides focused technical support to customers on Juniper products. This position is for Advance TAC team and will provide level 3 (L3) product escalation support for routing platforms from different products series like M, T, Mx, ACX and PTX. This is an individual contributor role. There will be weekend and holiday coverage as per roster. Responsibilities: Lead and drive problems reported by customers on Juniper routing platforms towards effective resolution. Narrow down reported problems to software/hardware, replicate customer reported problems in JTAC lab for engineering engagement, own and document communications among customers, engineering and other stakeholders and provide final fix to customers. Work with highly knowledgeable group of customers and partners. Be an escalation point for other TAC groups within the organization. Be a customer advocate for timely resolution of the problems reported, understand the environment/network and impact on business. Participate in cross functional tasks such as new product development projects, create knowledge base and whitepapers. Be a fast learner and keep pace with newer technologies and new products. And help improve processes and tools. Requirements Requires B.E. in Electronics Engineering or Computer Science with at least 8+ years of experience in the Networking industry. Troubleshooting, implementation and support of large IP networks (preferably Service Provider) Excellent Customer handling and communication (verbal and written) skills and experience in directly interacting with the global customers. Primary Skills Thorough understanding (Packet level) of – IP Packet flow, OSI layers Layer 3 - IP and related technologies (ICMP, TCP, IPSec, GRE, QoS, VRRP) IP routing protocols (BGP, OSPF, ISIS , RIP) Layer 2 technologies (Ethernet, 802.1q/p VLAN, STP, RSTP, ARP, PPP, MLPPP, LACP) Experience in PTP/ SyncE protocols. Understanding/Exposure/Expertise in one or more areas – MPLS, VPLS, L2 VPNs, L3 VPN, EVPN, VxLAN MPLS Traffic Engineering, LDP, RSVP, Segment Routing Multicast technologies NG-MVPN, PIM Perl/Unix/Expect/Python scripting Preferred Certifications - JNCIS-SP, JNCIE-SP/DC/ENT, CCIE-SP or other equivalent certifications. ABOUT JUNIPER NETWORKS Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook. WHERE WILL YOU DO YOUR BEST WORK? Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bengaluru, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world. At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We’d love to speak with you. Additional Information for United States jobs: ELIGIBILITY TO WORK AND E-VERIFY In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers. Information for applicants about E-Verify / E-Verify Información en español: This Company Participates in E-Verify / Este Empleador Participa en E-Verify Immigrant and Employee Rights Section (IER) - The Right to Work / El Derecho a Trabajar E-Verify® is a registered trademark of the U.S. Department of Homeland Security. Juniper is an Equal Opportunity workplace. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need.

Domain: Network Engineer Location: Chennai Exp: 2+ Years Notice: Immediate to 15 days Shift: Rotational Shift Max CTC: 7 LPA Must have exp in Routing, Switching, IP subnetting and Wireshark Regards Gopinath 9150989283

About The Role We are seeking a NOC Engineer with 5 to 9 years of experience in infrastructure or network monitoring, preferably in a Banking or Financial Services environment. Requirements Strong understanding of infrastructure monitoring concepts: system uptime, CPU, memory, disk usage and link health etc. Hands-on experience with SolarWinds, Dynatrace and ITSM platforms like ServiceNow. Solid knowledge of networking protocols such as TCP/IP, SNMP and ICMP. Exposure to SLA-driven support models and ITIL framework for incident, problem and change management. Effective communication skills for escalation handling, incident documentation and coordination. Willingness to work in rotational 24x7 shifts, including weekends and holidays. Preferred certifications such as CCNA, CompTIA Network+ and ITIL Foundation. Show more Show less

Candidate must have knowledge about: -  Computer hardware installation, troubleshooting & maintenance.  OS installation & other Software installation.  IP addressing & Subnetting.  TCP/IP model & OSI model.  LAN & WAN  Router & Switch.  Basic Routing Protocols like EIGRP & OSPF.  L2 & L3 switching like VLAN, Trunking, VTP, STP & Inter VLAN routing.  Application Protocols (HTTP, HTTPS, Telnet, SSH, FTP).  Mailing Protocols (POP, IMAP & SMTP).  Outlook (2010, 2013, 2016 & 2019) configuration, Backup, restore & troubleshooting.  Knowledge of MS Office 365.  WLAN (Indoor AP) & NAT.  ICMP and monitoring.  Strong written and Verbal communication Required. Show more Show less

Job Description Job Responsibilities Develop, execute, and automate detailed feature test plans for BRAS protocols like PPPoE, DHCP, L2TP, IPv6, Multicasting, SNMP, and L2/L3 protocols such as BGP, OSPF, ISIS, VPLS, QoS, Policy, and PPP. Review Market Requirements Documents, Product Description Documents, and Functional Specifications. Collaborate with Technical Publications teams for documentation review. Support Beta teams during feature adoption. Work with Product Managers to identify feature deployment scenarios and incorporate them into test plans. Rapidly respond to customer queries and escalations. Conduct knowledge dissemination sessions and mentor junior engineers. Provide technical presentations and respond to queries from JTAC and Systems Engineers. Qualifications & Skills Education: BE/ME/MCA in Computer Science or Electronics & Communication Engineering. Experience: Min 8-14 years in product testing and BRAS/L2/L3 protocols testing. Certifications: JNCIA, JNCIS, JNCIP, CCNP (preferred). Technical Expertise: Strong understanding of OSI Model, TCP/IP protocol suite (ARP, IP, ICMP, IGMP, TCP, UDP, SNMP, FTP). Knowledge of protocols like PPP, PPPoE, DHCP, HTTP, Radius, AAA, L2TP, IGMP. Familiarity with routing protocols such as ISIS, OSPF, BGP, QoS, Multicast, MPLS, and VPLS. Expert-level proficiency in Python, Perl, and complex automation. Experience with test tools like IXIA and Spirent. Soft Skills: Strong analytical skills, problem-solving ability, and teamwork. Show more Show less

At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and commitment of our people. It requires a consistent and committed practice, something we call the Juniper Way. Job Description: Title: Technical Support Engineer -L2 Role: TAC Engineer – Datacenter Switching Location: Bangalore Summary: Technical Support Engineer in Juniper TAC (Technical Assistance Centre) for supporting Juniper’s Campus & Data-Center products (EX, QFX & QFabric) & technologies. Key Responsibilities The candidate is expected to work in a highly dynamic and technical environment with relentless focus on delivering Remarkable Customer Experience. Demonstrate ownership of customer reported issues till resolution. Understand Customer’s impact, prioritize and communicate effectively between various stakeholders. Contribute to New Product/Feature readiness, Knowledge Creation, Quality/Continuous improvement initiatives and Training/Mentoring activities. Be a Team player, flexible to work on Weekends/Holidays as per the Business requirement. Mandatory Skills: Excellent verbal and written communication, presentation and customer handling skills. Ability to logically troubleshoot complex and high impact problems Self-learner with appetite for continuous development. In-depth knowledge of the following: Switching Technology [xSTP, VRRP, LACP, Dot1x, COS, QOS] IP and related protocols (ARP, ICMP, TCP, UDP, DNS, DHCP), IP routing protocol (BGP, OSPF, RIP), Understanding of Multicast related protocol [IGMP,IGMP-snooping, PIM] would be a plus. Scripting skills like Python, Perl, or Shell (bash, ksh, csh) would be considered as added advantage. Preferred Work Experience Technical Support experience supporting critical network infrastructures of Enterprise/Telecom or Cloud customers Troubleshooting complex networking in Routing/Switching domain Experience in working with Product Development/Engineering team to resolve customer reported issues. Proven track record of implementing automation technologies. Network Design and implementation experience in Datacenters would be a plus. Educational Qualification Engineering Graduates with 2+ years of relevant work experience JNCIP / JNCIE / CCNP / CCIE will be added advantage. About Juniper Networks Juniper Networks challenges the inherent complexity that comes with networking and security in the multicloud era. We do this with products, solutions and services that transform the way people connect, work and live. We simplify the process of transitioning to a secure and automated multicloud environment to enable secure, AI-driven networks that connect the world. Additional information can be found at Juniper Networks (www.juniper.net) or connect with Juniper on Twitter, LinkedIn and Facebook. WHERE WILL YOU DO YOUR BEST WORK? Wherever you are in the world, whether it's downtown Sunnyvale or London, Westford or Bengaluru, Juniper is a place that was founded on disruptive thinking - where colleague innovation is not only valued, but expected. We believe that the great task of delivering a new network for the next decade is delivered through the creativity and commitment of our people. The Juniper Way is the commitment to all our colleagues that the culture and company inspire their best work-their life's work. At Juniper we believe this is more than a job - it's an opportunity to help change the world. At Juniper Networks, we are committed to elevating talent by creating a trust-based environment where we can all thrive together. If you think you have what it takes, but do not necessarily check every single box, please consider applying. We’d love to speak with you. Additional Information for United States jobs: ELIGIBILITY TO WORK AND E-VERIFY In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Juniper Networks participates in the E-Verify program. E-Verify is an Internet-based system operated by the Department of Homeland Security (DHS) in partnership with the Social Security Administration (SSA) that allows participating employers to electronically verify the employment eligibility of new hires and the validity of their Social Security Numbers. Information for applicants about E-Verify / E-Verify Información en español: This Company Participates in E-Verify / Este Empleador Participa en E-Verify Immigrant and Employee Rights Section (IER) - The Right to Work / El Derecho a Trabajar E-Verify® is a registered trademark of the U.S. Department of Homeland Security. Juniper is an Equal Opportunity workplace. We do not discriminate in employment decisions on the basis of race, color, religion, gender (including pregnancy), national origin, political affiliation, sexual orientation, gender identity or expression, marital status, disability, genetic information, age, veteran status, or any other applicable legally protected characteristic. All employment decisions are made on the basis of individual qualifications, merit, and business need. Show more Show less

Arista Networks is an industry leader in data-driven, client-to-cloud networking for large data center, campus and routing environments. Arista is a well-established and profitable company with over billion in revenue. Arista’s award-winning platforms, ranging in Ethernet speeds up to 800G bits per second, redefine scalability, agility, and resilience. Arista is a founding member of the Ultra Ethernet consortium. We have shipped over 100 million cloud networking ports worldwide with CloudVision and EOS, an advanced network operating system. Arista is committed to open standards, and its products are available worldwide directly and through partners. At Arista, we value the diversity of thought and perspectives each employee brings. We believe fostering an inclusive environment where individuals from various backgrounds and experiences feel welcome is essential for driving creativity and innovation. Our commitment to excellence has earned us several prestigious awards, such as the Great Place to Work Survey for Best Engineering Team and Best Company for Diversity, Compensation, and Work-Life Balance. At Arista, we take pride in our track record of success and strive to maintain the highest quality and performance standards in everything we do. Job Description Who You’ll Work With The TSE works in a non-silo environment, supporting all of Arista’s products and the many network protocols and features covered by EOS. He or she will work directly with both the customer and (when needed) the software and hardware development teams. The TSE team also performs all their own recreates in a dedicated lab environment. Giving customers direct access to a high-level engineer streamlines the support process and raises customer satisfaction. What You’ll Do Respond to customer product inquiries via telephone or in written, internet-based email. Resolve customer concerns raised during installation, operation, maintenance or product application or compatibility matters. Interpersonal skills and product knowledge and expertise are critical to responding to daily customer-centric activities. Troubleshoot problems with hardware equipment and software applications and recommends corrective action. Document customer communication and recurring technical issues to support product quality programs and product development. Qualifications The ideal candidate possesses the ability to troubleshooting complex and dynamic customer environments while balancing the communications needs of each case. A strong analytical mind is required, as is the ability to triage. As we are continually releasing new features and products, a high aptitude for both learning and teaching are required. Our engineers work closely with other members of Customer Engineering as well as both Software and Hardware development—both in diagnosing problems as well as communicating them in multiple technical contexts. Thus, excellent written and verbal communication skills are a must, as is a collaborative approach. Working knowledge of networking industry, products, and protocols Minimum of 1-5 years hands-on experience and a combination of the following; designing, deploying, configuring, supporting, trouble shooting, debugging and administering the following network protocols and technologies: AAA/TACACS , ACL , ARP , BGP (RFC 4271) , DHCP , 1G/10G Ethernet (IEEE 802.3ab & IEEE 802.3ae) , Flow Control , ICMP , IGMP , IPv4 & IPv6 , LACP , LLDP , MPLS , NAT , Open Flow , OSPF (RFC 2328) , PIM , QOS , RIP , Sflow , SNMP , STP / RSTP / MST (IEEE 802.1d) , VARP / VRRP , VLAN (IEEE 802.1q) , VRF Experience with troubleshooting tools such as IXIA, tcpdump, and Wireshark (or similar packet generation and analysis tools) is highly desired A strong comfort level with Linux is highly desired Familiarity with programming/scripting (C++, Java, Python, Perl, JavaScript, shell) a plus. Education: Minimum education is a MS in a technical field (CS/EE/ITP preferred). Industry certifications preferred. Prior TAC experience preferred. Additional Information Arista stands out as an engineering-centric company. Our leadership, including founders and engineering managers, are all engineers who understand sound software engineering principles and the importance of doing things right. We hire globally into our diverse team. At Arista, engineers have complete ownership of their projects. Our management structure is flat and streamlined, and software engineering is led by those who understand it best. We prioritize the development and utilization of test automation tools. Our engineers have access to every part of the company, providing opportunities to work across various domains. Arista is headquartered in Santa Clara, California, with development offices in Australia, Canada, India, Ireland, and the US. We consider all our R&D centers equal in stature. Join us to shape the future of networking and be part of a culture that values invention, quality, respect, and fun. Show more Show less