IAM Business Analyst

IAM Business Analyst

Short description of position

IAM Business Analyst

Key responsibilities/tasks

Requirements Gathering and Analysis

Collaborate with stakeholders to gather and document business requirements related to identity and access management.

Conduct detailed analysis of current IAM processes and identify areas for improvement.

Translate business needs into functional and technical requirements for IAM solutions.

Solution Design and Implementation

One Identity Manager

Participate in the configuration, testing, and deployment of IAM systems and tools.

Ensure IAM solutions are scalable, reliable, and compliant with regulatory standards.

Process Improvement

Identify opportunities to streamline and optimize IAM processes.

Develop and maintain documentation for IAM policies, procedures, and workflows.

Provide recommendations for enhancing IAM governance and controls.

Stakeholder Collaboration

Serve as a liaison between business units, IT, and Information Security teams to ensure effective communication and alignment on IAM initiatives.

Conduct training and awareness sessions for end-users on IAM policies and procedures.

Support audit and compliance activities related to IAM.

Monitoring and Reporting

Monitor IAM systems and processes to ensure effective operation and compliance.

Develop and generate reports on IAM metrics, incidents, and performance.

Assist in the investigation and resolution of IAM-related incidents and issues.

Key requirements /skills /experience

a) Qualification, Certification and Experiences

• BachelorDegree in Information Technology, Computer Science, Business Administration, a related field, or comparable work experience
• Excellent English skills both written and spoken fluently
• At least 2-3 years of work experience as a Business Analyst, preferably in the field of Identity and Access Management.
• Experience working with a modern IGA software tool like One Identity Manager (strongly preferred), SailPoint, Salesforce, ForgeRock, Oracle Identity Manager or similar
• Knowledge of regulatory requirements and standards related to IAM (e.g., GDPR, HIPAA, SOX, DORA) is a plus.
• Relevant certifications such as Certified Information Systems Security Professional (CISSP), Certified Identity and Access Manager (CIAM), or similar are desirable.

b) Skills and Competencies

• Experience in IAM with strong knowledge of IAM concepts, including authentication, authorization, provisioning, and role-based access control, processes and understanding of security, risks, and governance is a plus
• Expertise and interest in IT security, Identity and Access Management and related fields of technology, and open to new trends and technologies
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills, with the ability to work effectively with diverse teams.
• Experience working with agile software methodologies (Scrum, Kanban, SAFe)
• Proven track record of the ability to create proper documentation and being capable of transfering knowledge in an enterprise scaled, international environment
• Competence to manage tasks in demanding and unfamiliar situations with problem solving skills based on practice and precedent
• Ability to cooperate efficiently with clients, working in cross-functional teams as well as willingness to support new team members
• Experience with incident analysis/handling with a close contact to architects, developers, engineers, customers and business stakeholders

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