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3.0 - 5.0 years

5 - 9 Lacs

Pune

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Role Purpose The purpose of this role is to perform the development of VLSI system by defining the various functionalities, architecture, layout and implementation for a client Do 1. Conduct verification of the module/ IP functionality and provide customer support a. Understand the architecture of the module or the IP and create verification environment and the development plan as per Universal Verification Methodology b. Create test bench development and test case coding of the one or multiple module c. Write the codes or check the code as required d. Execute the test cases and debug the test cases if required e. Conduct functional coverage analysis and document the test cases including failures and debugging procedures on SharePoint/ JIRA or any other platform as directed f. Test the entire IP functionality under regression testing and complete the documentation to publish to client g. Troubleshoot, debug and upgrade existing systems on time & with minimum latency and maximum efficiency h. Write scripts for the IP i. Comply with project plans and industry standards 2. Ensure reporting & documentation for the client a. Ensure weekly, monthly status reports for the clients as per requirements b. Maintain documents and create a repository of all design changes, recommendations etc c. Maintain time-sheets for the clients d. Providing written knowledge transfer/ history of the project Deliver No. Performance Parameter Measure 1. Verification Timeliness Quality of Code/ Number of defects Customer responsiveness Project documentation (scripts, test cases etc) 2. Self-development Skill test for next level clearance on Trend Nxt Mandatory Skills: VLSI Board Design. Experience3-5 Years.

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1.0 - 3.0 years

5 - 8 Lacs

Pune

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Role Purpose The purpose of this role is to perform the development of VLSI system by defining the various functionalities, architecture, layout and implementation for a client Do 1. Conduct verification of the module/ IP functionality and provide customer support a. Understand the architecture of the module or the IP and create verification environment and the development plan as per Universal Verification Methodology b. Create test bench development and test case coding of the one or multiple module c. Write the codes or check the code as required d. Execute the test cases and debug the test cases if required e. Conduct functional coverage analysis and document the test cases including failures and debugging procedures on SharePoint/ JIRA or any other platform as directed f. Test the entire IP functionality under regression testing and complete the documentation to publish to client g. Troubleshoot, debug and upgrade existing systems on time & with minimum latency and maximum efficiency h. Write scripts for the IP i. Comply with project plans and industry standards 2. Ensure reporting & documentation for the client a. Ensure weekly, monthly status reports for the clients as per requirements b. Maintain documents and create a repository of all design changes, recommendations etc c. Maintain time-sheets for the clients d. Providing written knowledge transfer/ history of the project Deliver No. Performance Parameter Measure 1. Verification Timeliness Quality of Code/ Number of defects Customer responsiveness Project documentation (scripts, test cases etc) 2. Self-development Skill test for next level clearance on Trend Nxt Mandatory Skills: VLSI Board Design. Experience1-3 Years.

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1.0 - 3.0 years

2 - 5 Lacs

Hyderabad

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Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc. Deliver: No. Performance Parameter Measure 1. Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2. Personal Attendance Documentation etc. Mandatory Skills: TIS Service Desk. Experience1-3 Years.

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1.0 - 3.0 years

2 - 5 Lacs

Mumbai

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Role: The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do: Be responsible for primary user support and customer service Respond to queries from all calls, portal, emails, chats from the client Become familiar with each client and their respective applications/ processes Learn fundamental operations of commonly-used software, hardware and other equipment Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework Regular MIS & resolution log management on queries raised Record events and problems and their resolution in logs Follow-up and update customer status and information Pass on any feedback, suggestions, escalations by customers to the appropriate internal team Identify and suggest improvements on processes, procedures etc. Deliver: No. Performance Parameter Measure 1. Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2. Personal Attendance Documentation etc. Mandatory Skills: TIS Service Desk. Experience1-3 Years.

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3.0 - 5.0 years

4 - 8 Lacs

Pune

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: TIS Service Desk. Experience3-5 Years.

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3.0 - 5.0 years

6 - 10 Lacs

Bengaluru

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Role: Service desk lead Do: - To support the service desk agents in prompt delivery & customer service - Advise and collaborate with the agents on current issues and works toward the resolution of tickets - Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and follow-up - Coordinate with other IT teams as appropriate for closure of any escalated ticket - Act as a liaison between Service Desk and other teams to ensure effective communication between teams - To provide liaison and governance at both internal & client levels - Undertake a weekly review of the First Line Service Desk call queues to ensure no unauthorized changes & mitigation of escalations - Measure and report on service delivery performance metrics including customer satisfaction surveys and the incident tickets - Lead in the development of good customer service practices across the service desk - Produce statistics and management reports of the service desk to client & management - Communicate all process related changes and technical updates to the team within specific timelines to ensure adherence to service desk guidelines - Capacity planning and capability development - Conduct capacity planning exercise to provide number of agents, skill levels to meet the Account Service Desk process fulfilment - Conduct shift planning to meet the service requirements of the client as per SLAs agreed - Perform briefings to Service Desk agents on changes or deployments that may affect volumes at the Service Desk - Assist SD agents by providing first line support when workloads are high, or where additional experience is required - Develop team skills and capability in managing processes to reach the desired productivity and efficiency by conducting process training/ refresher courses, providing performance feedback and managing bottom quartile team performers. - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Train direct reportees to make right recruitment and selection decisions - Talent Management - Ensure 100% compliance to Wipro's standards of adequate onboarding and training for team members to enhance capability &effectiveness - Build an internal talent pool of HiPos and ensure their career progression within the organization - Promote diversity in leadership positions - Performance Management - Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. - In case of performance issues, take necessary action with zero tolerance for will based performance issues - Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Proactively challenge the team with larger and enriching projects/initiatives for the organization or team - Exercise employee recognition and appreciation Mandatory Skills: TIS Service Desk. Experience3-5 Years.

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5.0 - 8.0 years

7 - 11 Lacs

Pune

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Role: Service desk lead Do: - To support the service desk agents in prompt delivery & customer service - Advise and collaborate with the agents on current issues and works toward the resolution of tickets - Manage and coordinate escalated work orders from the ServiceDesk team that requires additional troubleshooting and follow-up - Coordinate with other IT teams as appropriate for closure of any escalated ticket - Act as a liaison between Service Desk and other teams to ensure effective communication between teams - To provide liaison and governance at both internal & client levels - Undertake a weekly review of the First Line Service Desk call queues to ensure no unauthorized changes & mitigation of escalations - Measure and report on service delivery performance metrics including customer satisfaction surveys and the incident tickets - Lead in the development of good customer service practices across the service desk - Produce statistics and management reports of the service desk to client & management - Communicate all process related changes and technical updates to the team within specific timelines to ensure adherence to service desk guidelines - Capacity planning and capability development - Conduct capacity planning exercise to provide number of agents, skill levels to meet the Account Service Desk process fulfilment - Conduct shift planning to meet the service requirements of the client as per SLAs agreed - Perform briefings to Service Desk agents on changes or deployments that may affect volumes at the Service Desk - Assist SD agents by providing first line support when workloads are high, or where additional experience is required - Develop team skills and capability in managing processes to reach the desired productivity and efficiency by conducting process training/ refresher courses, providing performance feedback and managing bottom quartile team performers. - Team Management - Resourcing - Forecast talent requirements as per the current and future business needs - Hire adequate and right resources for the team - Train direct reportees to make right recruitment and selection decisions - Talent Management - Ensure 100% compliance to Wipro's standards of adequate onboarding and training for team members to enhance capability &effectiveness - Build an internal talent pool of HiPos and ensure their career progression within the organization - Promote diversity in leadership positions - Performance Management - Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. - In case of performance issues, take necessary action with zero tolerance for will based performance issues - Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below - Employee Satisfaction and Engagement - Lead and drive engagement initiatives for the team - Track team satisfaction scores and identify initiatives to build engagement within the team - Proactively challenge the team with larger and enriching projects/initiatives for the organization or team - Exercise employee recognition and appreciation Mandatory Skills: TIS Service Desk. Experience5-8 Years.

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5.0 - 8.0 years

6 - 10 Lacs

Bengaluru

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Role Purpose The purpose of this role is to lead the VLSI development and design of the system by defining the various functionalities, architecture, layout and implementation for a client 1. ASIC RTL Engineer : RTL, Coding, Design, IP Design, SOC Development, Lint, CDC , Micro Architecture - Mandatory PCIe/DDR/Ethernet - Any One I2C,UART/SPI - Any One Spyglass Lint/CDC / Synopsys DC / Verdi/Xcellium - Any One scripting languages like Make flow, Perl ,shell, python - Any One LocationBangalore / Hyderabad / Kochi Experience - 7+ - Lead/Architect 3. Team Management a. Resourcing i. Forecast talent requirements as per the current and future business needs ii. Hire adequate and right resources for the team iii. Train direct reportees to make right recruitment and selection decisions b. Talent Management i. Ensure 100% compliance to Wipros standards of adequate onboarding and training for team members to enhance capability & effectiveness ii. Build an internal talent pool of HiPos and ensure their career progression within the organization iii. Promote diversity in leadership positions c. Performance Management i. Set goals for direct reportees, conduct timely performance reviews and appraisals, and give constructive feedback to direct reports. ii. Incase of performance issues, take necessary action with zero tolerance for will based performance issues iii. Ensure that organizational programs like Performance Nxt are well understood and that the team is taking the opportunities presented by such programs to their and their levels below d. Employee Satisfaction and Engagement i. Lead and drive engagement initiatives for the team ii. Track team satisfaction scores and identify initiatives to build engagement within the team iii. Proactively challenge the team with larger and enriching projects/ initiatives for the organization or team iv. Exercise employee recognition and appreciation Deliver No. Performance Parameter Measure 1. Verification Timeliness, Quality and coverage of verification, Compliance to UVM standards, Customer responsiveness 2. Project documentation and MIS 100% on time MIS & report generation Complete Project documentation (including scripts and test cases) 3. Team % trained on new skills, Team attrition %, Employee satisfaction score (ESAT) Mandatory Skills: ASIC Design. Experience5-8 Years.

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1.0 - 6.0 years

3 - 6 Lacs

Hyderabad

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: TIS Service Desk.

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0.0 years

0 Lacs

Bengaluru

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Neuralzome Cybernetics is looking for Robotics Control Intern to join our dynamic team and embark on a rewarding career journey Support design of control algorithms for robotic systems Implement and test motion planning modules Use tools like ROS and Python/C++ Document outcomes and research findings

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0.0 - 4.0 years

1 - 4 Lacs

Bengaluru

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Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits f. Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework 2. Regular MIS & resolution log management on queries raised a. Record events and problems and their resolution in logs b. Follow-up and update customer status and information c. Pass on any feedback, suggestions, escalations by customers to the appropriate internal team d. Identify and suggest improvements on processes, procedures etc Deliver No PerformanceParameter Measure 1 Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2 Personal Attendance Documentation etc Mandatory Skills: TIS Service Desk.

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0.0 - 4.0 years

1 - 4 Lacs

Pune

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Role Purpose The purpose of this role is to the first point of contact for the B2B users who call Wipro Service Desk to troubleshoot appropriate end user issues in line with Wipros Service Desk objectives Do 1. Be responsible for primary user support and customer service a. Respond to queries from all calls, portal, emails, chats from the client b. Become familiar with each client and their respective applications/ processes c. Learn fundamental operations of commonly-used software, hardware and other equipment d. Follow standard service desk operating procedures by accurately logging all service desk tickets using the defined tracking software e. Ensure that the scorecard is maintained as per SoW with respect to TAT, SLA & hits f. Manage all queries or escalate if not resolve as per the defined helpdesk policies and framework 2. Regular MIS & resolution log management on queries raised a. Record events and problems and their resolution in logs b. Follow-up and update customer status and information c. Pass on any feedback, suggestions, escalations by customers to the appropriate internal team d. Identify and suggest improvements on processes, procedures etc Deliver No PerformanceParameter Measure 1 Service Desk Delivery Adherence to TAT, SLA as per SoW Minimal Escalation Customer Experience 2 Personal Attendance Documentation etc Mandatory Skills: TIS Service Desk.

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6.0 - 11.0 years

14 - 18 Lacs

Pune

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Role Purpose To ensure success as a technical architect, you should have extensive knowledge of enterprise networking systems, advanced problem-solving skills, and the ability to project manage. A top-class technical architect can design and implement any size system to perfectly meet the needs of the client. Do 1. Responsibilities Meeting with the IT manager to determine the companys current and future needs. Determining whether the current system can be upgraded or if a new system needs to be installed. Providing the company with design ideas and schematics. Project managing the design and implementation of the system. Meeting with the software developers to discuss the system software needs. Troubleshooting systems issues as they arise. Overseeing all the moving parts of the system integration. Measuring the performance of the upgraded or newly installed system. Training staff on system procedures. Providing the company with post-installation feedback. 2. Technical Architect Bachelors degree in information technology or computer science. Previous work experience as a technical architect. 3. Managerial experience. In-depth knowledge of enterprise systems, networking modules, and software integration. Knowledge of computer hardware and networking systems. Familiarity with programming languages, operating systems, and Office software. Advanced project management skills. Excellent communication skills. Ability to see big-picture designs from basic specifications. Ability to problem solve complex IT issues.

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5.0 - 8.0 years

8 - 12 Lacs

Bengaluru

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Long Description 1. ASIC RTL Engineer : RTL, Coding, Design, IP Design, SOC Development, Lint, CDC , Micro Architecture - Mandatory PCIe/DDR/Ethernet - Any One I2C,UART/SPI - Any One Spyglass Lint/CDC / Synopsys DC / Verdi/Xcellium - Any One scripting languages like Make flow, Perl ,shell, python - Any One LocationBangalore / Hyderabad / Kochi Experience - 7+ - Lead/Architect 2. Emulation Lead JD - Emulation Lead (Zebu/ HAPS /Veloce/Palladium and Module Build (End to End) Location - Bangalore / Hyderabad Experience - 7+ - Lead/Architect 3. Lead Design Verification Engineer : 7+ years of hands-on DV experience in SystemVerilog/UVM. Must be able to own and drive the verification of a block / subsystem or a SOC. Should have a track record of leading a team of engineers. Extensive experience in IP/sub-system and/or SoC level verification based on SV/UVM. Experience in Tesplan and Testbench development, Execution of test plan using high quality constrained random UVM tests to hit coverage goals on time. Should be good with debugging and exposed to all aspects of verification flow including Gatesims Must have extensive experience in verification of one or more of the following: PCI Express or UCIe, CXL or NVMe AXI, ACE or CHI Ethernet, RoCE or RDMA DDR or LPDDR or HBM ARM or RISC-V CPU based subsystem or SOC level verification using C/Assembly languages Power Aware Simulations using UPF Experience in using one or more of EDA tools such as VCS, Verdi, Cadence Xcelium, Simvision, Jasper. Experience in using one or more of revision control systems such asGit, Perforce, Clearcase. Experience in SVA and formal verification is desirable (not a must) Script development using Python, Perl or TCL is desirable (not a must) Location - Bangalore, Hyderabad, Kochi, Pune, Ahmedabad, Pune Experience - 7+ YoE Long Description 4. Analog Circuit Design : Circuit Design implementation of IPs including LDOs, Band Gap reference, Current Generators, POR, ADC/DACs, PLLs, Oscillators, General Purpose IOs, Temperature sensor, SERDES, PHYs, Die to Die interconnect, High-speed IOs, etc. Experience - 7+ Yrs + Lead/Architect Location - Bangalore 5. DFT - ATPG, MBIST Location - Bangalore, Kochi, Pune, Hyderabad Experience - 7 years + DFT Lead Mandatory Skills: VLSI HVL Verification. Experience5-8 Years.

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4.0 - 8.0 years

3 - 6 Lacs

Chennai

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Experience- 4 to 8 years Active Servicing, Default loans handling, Loss Mitigation, Bankruptcy, Loss Analysis, Foreclosure, REO, Flood Insurance, Hazard Insurance, Consumer reporting & Escrow Administration Role Purpose The purpose of the role is to provide effective technical support to the process and actively resolve client issues directly or through timely escalation to meet process SLAs. Do Support process by managing transactions as per required quality standards Fielding all incoming help requests from clients via telephone and/or emails in a courteous manner Document all pertinent end user identification information, including name, department, contact information and nature of problem or issue Update own availability in the RAVE system to ensure productivity of the process Record, track, and document all queries received, problem-solving steps taken and total successful and unsuccessful resolutions Follow standard processes and procedures to resolve all client queries Resolve client queries as per the SLAs defined in the contract Access and maintain internal knowledge bases, resources and frequently asked questions to aid in and provide effective problem resolution to clients Identify and learn appropriate product details to facilitate better client interaction and troubleshooting Document and analyze call logs to spot most occurring trends to prevent future problems Maintain and update self-help documents for customers to speed up resolution time Identify red flags and escalate serious client issues to Team leader in cases of untimely resolution Ensure all product information and disclosures are given to clients before and after the call/email requests Avoids legal challenges by complying with service agreements Deliver excellent customer service through effective diagnosis and troubleshooting of client queries Provide product support and resolution to clients by performing a question diagnosis while guiding users through step-by-step solutions Assist clients with navigating around product menus and facilitate better understanding of product features Troubleshoot all client queries in a user-friendly, courteous and professional manner Maintain logs and records of all customer queries as per the standard procedures and guidelines Accurately process and record all incoming call and email using the designated tracking software Offer alternative solutions to clients (where appropriate) with the objective of retaining customers and clients business Organize ideas and effectively communicate oral messages appropriate to listeners and situations Follow up and make scheduled call backs to customers to record feedback and ensure compliance to contract /SLAs Build capability to ensure operational excellence and maintain superior customer service levels of the existing account/client Undertake product trainings to stay current with product features, changes and updates Enroll in product specific and any other trainings per client requirements/recommendations Partner with team leaders to brainstorm and identify training themes and learning issues to better serve the client Update job knowledge by participating in self learning opportunities and maintaining personal networks Deliver NoPerformance ParameterMeasure1ProcessNo. of cases resolved per day, compliance to process and quality standards, meeting process level SLAs, Pulse score, Customer feedback2Self- ManagementProductivity, efficiency, absenteeism, Training Hours, No of technical training completed Active Servicing, Default loans handling, Loss Mitigation, Bankruptcy, Loss Analysis, Foreclosure, REO, Flood Insurance, Hazard Insurance, Consumer reporting & Escrow Administration

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1.0 - 3.0 years

4 - 7 Lacs

Ahmedabad

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: TIS Service Desk. Experience1-3 Years.

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1.0 - 3.0 years

4 - 7 Lacs

Mumbai

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Role Purpose The purpose of the role is to resolve, maintain and manage clients software/ hardware/ network based on the service requests raised from the end-user as per the defined SLAs ensuring client satisfaction Do Ensure timely response of all the tickets raised by the client end user Service requests solutioning by maintaining quality parameters Act as a custodian of clients network/ server/ system/ storage/ platform/ infrastructure and other equipments to keep track of each of their proper functioning and upkeep Keep a check on the number of tickets raised (dial home/ email/ chat/ IMS), ensuring right solutioning as per the defined resolution timeframe Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction Provide an acceptance and immediate resolution to the high priority tickets/ service Installing and configuring software/ hardware requirements based on service requests 100% adherence to timeliness as per the priority of each issue, to manage client expectations and ensure zero escalations Provide application/ user access as per client requirements and requests to ensure timely solutioning Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer Maintain timely backup of important data/ logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction Coordinate with on-site team for complex problem resolution and ensure timely client servicing Review the log which Chat BOTS gather and ensure all the service requests/ issues are resolved in a timely manner Deliver NoPerformance ParameterMeasure1.100% adherence to SLA/ timelines Multiple cases of red time Zero customer escalation Client appreciation emails Mandatory Skills: TIS Service Desk. Experience1-3 Years.

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3.0 - 8.0 years

4 - 9 Lacs

Chennai

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SUMMARY Job Title: Experienced Car Inspector & Maintenance Technician Automobile Industry We are seeking a qualified and experienced Car Inspector and Maintenance Technician to join our team. The ideal candidate should have strong expertise in car diagnostics, inspection, and maintenance, preferably with experience in the GCC region . Proficiency in Arabic and possession of valid educational documents are essential. Key Responsibilities: Conduct thorough vehicle inspections to identify mechanical and safety issues Perform regular maintenance and repairs on a wide range of vehicles Diagnose technical problems using modern automotive tools and systems Ensure compliance with automotive industry standards and safety regulations Maintain detailed service records and inspection reports Collaborate with other technicians and departments to ensure timely service delivery Requirements Key Requirements: Minimum of 5 years of experience in the automobile industry Proven knowledge of car inspection, repair, and maintenance procedures GCC work experience is highly preferred Proficiency in Arabic (speaking, reading, and writing) Must hold valid educational certificates/documents Strong diagnostic and troubleshooting skills Benefits Benefits: Attractive salary package Free accommodation provided 2 - year employment visa Air ticket (flight) included

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3.0 - 7.0 years

0 - 0 Lacs

Hyderabad

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Job Title: Linux Device Driver Engineer Location: Hyderabad, Telangana, India Job Summary: We are seeking a highly skilled and motivated Linux Device Driver Engineer to join our dynamic engineering team. You will be responsible for the design, development, testing, and debugging of device drivers for embedded Linux systems. Your work will be crucial in enabling seamless interaction between our hardware and software platforms. Responsibilities: Design and develop high-quality Linux device drivers for various hardware peripherals (e.g., sensors, communication interfaces like UART, SPI, I2C, network interfaces, storage devices). Work closely with hardware engineers to understand hardware specifications and functionalities. Implement kernel-level modules and ensure their stability, performance, and security. Develop and execute unit and integration tests to validate driver functionality. Debug and resolve issues related to device drivers in development and production environments. Optimize drivers for performance and resource utilization. Contribute to the development and maintenance of the build and integration processes. Stay up-to-date with the latest Linux kernel developments and relevant hardware technologies. Document design specifications, implementation details, and testing procedures. Collaborate effectively with other software engineers, hardware engineers, and QA teams. Qualifications: Mandatory hands on experience in developing Linux device drivers for basic peripherals like I2C, UART, SPI etc. Deep understanding of Linux internals like memory mapping, interrupt handling (top half, bottom half), Device tree concepts. Strong proficiency in Advanced C programming and a deep understanding of the Linux kernel architecture. Good knowledge of driver models such as the Linux Device Model, platform drivers, and bus-specific drivers (e.g., PCI, USB, I2C, SPI). Good to have experience in RTOS firmware programming. Familiarity with debugging tools such as GDB, kernel debugging techniques (e.g., printk, kernel crash dumps). Experience with build systems (e.g., Make, CMake, Yocto Project). Understanding of hardware interfaces and protocols. Excellent problem-solving and analytical skills. Strong communication and collaboration skills. Preferred Qualifications: Experience with real-time operating systems (RTOS) concepts. Contributions to open-source Linux kernel projects. Experience with specific hardware architectures (e.g., ARM, x86). Knowledge of scripting languages such as Python or Bash. Experience with virtualization technologies.

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3.0 - 4.0 years

3 - 5 Lacs

Pune

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Embedded Developer with 3+ years in developing optimized embedded code, and ensuring the functionality of embedded systems and have strong Knowledge of hardware Architecture. Proficient in C/ C++ embedded. Required Candidate profile 3+ years experience as Embedded Developer who can understand embedded design. Tech stack- C/C++, ARM/MIPS/x86, Linux/RTOS, STM32Cube, Keil, UART, I2C, SPI, RS-485, Modbus.

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10.0 - 15.0 years

12 - 17 Lacs

Bengaluru

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Lead the architecture and RTL design of complex digital blocks and subsystems for ASICs or SoCs Develop RTL using Verilog/SystemVerilog to meet functional and performance specifications Review micro-architecture and provide design solutions optimized for power, performance, and area Work closely with the verification team to ensure thorough test coverage and efficient debugging Collaborate with synthesis, STA, and physical design teams for design closure

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4.0 - 9.0 years

9 - 14 Lacs

Bengaluru

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About the job: The Red Hat Engineering team is looking for a Senior Software Quality Engineer to join the Red Hat Enterprise Linux Virtualization team. The RHEL Virtualization team is responsible for all aspects related to Virtualization in the Host Red Hat operating environment including system, firmware and device emulation, as well as their counterpart aspects in the guest instance on top of Red Hat or third-party virtualized platforms. In this role, you will focus on existing and emerging virtual Trusted Platform Module devices validation and testing, and collaborate with the Kernel, Security, Virtual Firmware and Bootloader teams to ensure its optimal use on RHEL guest instances, which will require and deliver in-depth knowledge of the Linux OS and include but not limited to researching new features, developing automated test scripts, contributing to open source communities and continuous integration (CI) and continuous delivery (CD) tools. Youll have the opportunity to develop innovative solutions to complex problems while working alongside the brightest engineers in Open Source communities, industry alliances (such as the Trusted Computing Consortium) and their projects. What will you do: Take responsibility for Virtualization testing of virtual Trusted Platform Module (vTPM) devices, debug and supervise the results in a timely manner, as well as provide complete and accurate test status reports to all stakeholders Research and implement new APIs and features to be automated, develop new automated and manual cases as well as create and review test plans Maintain awareness of development engineering activities within the upstream vTPM communities ensuring the testability of the environments for Linux host, Linux guest, and Windows guest Collaborate and contribute to upstream TPM testing communities such as ibmtss and linux-vtpm-tests Develop and maintain automation testing framework in Python and write and review patches on GitHub Develop and maintain CI and CD tools Recognize the product quality risks by analyzing and prioritizing then identify tests required to mitigate them Focus on delivering customer value by analyzing feedback and enhancing test coverage Continuously improve testing, docs, processes, and tools What will you bring 4+ years working experience in software testing or development for Linux systems Active scripting and solid programming skills using Python for 2 years+; knowledgeable of standard and commonly used libraries and frameworks and best practices in coding Meaningful work experience in virtualization (KVM, QEMU, libvirt, cloud or container and similar) is a plus Relevant security (OpenSSL/SELinux) and cryptography skills, with practical experience desirable Past experience in working with Open-Source communities and/or global teams is desirable Required Full English proficiency (verbal and written) #LI-AK1 About Red Hat Red Hat is the worlds leading provider of enterprise open source software solutions, using a community-powered approach to deliver high-performing Linux, cloud, container, and Kubernetes technologies. Spread across 40+ countries, our associates work flexibly across work environments, from in-office, to office-flex, to fully remote, depending on the requirements of their role. Red Hatters are encouraged to bring their best ideas, no matter their title or tenure. We're a leader in open source because of our open and inclusive environment. We hire creative, passionate people ready to contribute their ideas, help solve complex problems, and make an impact. Inclusion at Red Hat Red Hats culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from different backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions that compose our global village. Equal Opportunity Policy (EEO) Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law. Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants. If you need assistance completing our online job application, email application-assistance@redhat.com . General inquiries, such as those regarding the status of a job application, will not receive a reply.

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7.0 - 12.0 years

15 - 20 Lacs

Bengaluru

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Project description We care deeply about transforming lives with technology to enrich our industry, our communities, and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the culture. We push the limits of innovation to solve the world's most important challenges. We strive for execution excellence while being direct, humble, collaborative, and inclusive of diverse perspectives. Responsibilities Development & Testing of Infinity Fabric diagnostic test cases for AMD SoCs Debugging of the test case failures and reporting them to the design team Involvement in test planning of diagnostics Collaboration with various related cross-teams Skills Must have 7-15 years of experience preferred Expertise in C++ programming System level / Low level programming Good understanding on X86 or ARM or Generic Computer architecture and microprocessor Nice to have Experience as a Tech-lead Understanding of OS internals Post Silicon diagnostics development Good understanding of data/address bus architecture, caches, memory management. Understanding of PC Hardware, SoC, Chipsets, CPU, GPU, BIOS, firmware etc. -Solid knowledge of software development life cycle Strong analytical and problem-solving skills Must be fluent in both written and spoken English. ACADEMIC CREDENTIALS: Bachelor's degree with 7+ years' experience or Master's degree with 5+ years' experience Major in Computer science, Electronics, Electricals is preferred. Other Languages EnglishB2 Upper Intermediate Seniority Senior

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0.0 - 1.0 years

5 - 9 Lacs

Bengaluru

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We are looking for a skilled Embedded Software Developer to join our team. The ideal candidate will have hands-on experience with Embedded C, RTOS, microcontroller peripherals, and low-level driver development. You will be responsible for developing efficient and reliable embedded software for IoT and low-power Responsibilities :. Develop and maintain embedded software in Embedded C for microcontroller-based systems. Perform board bring-up and work on new hardware platforms. Develop low-level drivers for communication interfaces like SPI, I2C, UART, USB. Integrate and configure RTOS such as FreeRTOS. Work with microcontroller peripherals such as ADC, PWM, DMA, Timers. Optimize software for low power consumption and high performance. Create and maintain linker scripts using toolchains like GCC, IAR, ARM. Use Git for version control and Python/Shell scripting for automation or testing tasks. Implement and debug IoT communication protocols like MQTT, TCP/IP, HTTP. Collaborate with hardware engineers and QA to ensure high-quality product delivery. (Bonus) Work with BLE Audio or graphics display integration. (Bonus) Integrate solutions with AWS or Azure IoT platforms. (ref:hirist.tech).

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5.0 - 10.0 years

5 - 9 Lacs

Bengaluru

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We are looking for an experienced Embedded Voice & ML Applications Engineer with a strong background in embedded systems and machine learning for edge devices. The role involves developing and optimizing real-time applications for voice and ML use cases on low-power, resource-constrained platforms. Key Responsibilities. Develop embedded software in C for voice and ML applications. Work with RTOS (FreeRTOS) for real-time processing. Perform board bring-up and low-level hardware interfacing. Optimize systems for low power and performance efficiency. Implement and port models using TensorFlow Lite Micro or PyTorch. Debug multicore applications and integrate with NPUs. Work with linker scripts (GCC, IAR, ARM) and embedded toolchains. Handle DSP/ISP processing and real-time data flows. Required Skills. 5+ years of experience in embedded development. Strong in C programming, RTOS, and hardware-level debugging. Experience with ML frameworks and real-time model deployment. Good understanding of multicore systems, NPU, and signal processing. Familiarity with embedded toolchains and linker scripts. (ref:hirist.tech).

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