HRO -EDM

Job Description

Required technical and professional expertise Graduate or Post-Graduate (MBA HR is preferred) having overall of 2 to 4 years of experience with a minimum of 1 year in Core HR & Issue Resolution for any International IT / ITES Company Excellent communication skills in English both oral & written Has strong knowledge of Core HR (excluding recruitment) related processes & should have worked on SAP HRMS Strong knowledge of MS Excel Ability to manage multiple, diverse priorities under time pressure to meet key customer and financial deadlines Ability to pre-empt potential issues and reprioritize work to meet ever changing needs of customers both internal and external; proactively follows up with key customers on resolution and action plans Ability to think through complex issues and situations and develop robust, well thought out solutions which meet the need of the business Ability to trouble-shoot and implement changes in his/her processes; ability to identify major areas of concern regarding compliance to travel policy as well as recommend measures to address identified exceptions; ability to analyse and present travel spending data in a way that will provide optimum benefits to the business Effectively Works with Others - Works well with internal customers and external suppliers and can positively influence others in problem solving and work process improvements Excellent Customer Service skills ability to communicate to all people at all levels within the organization.Must have the ability to resolve difficult customer service issues High degree of numeracy skills with meticulous attention to details Teamwork the ability to work well within the team is key to this role Preferred technical and professional experience Should have excellent communication skills (oral & written) in English Should have strong MS Excel & SAP HRMS knowledge Should be from Core HR background Should be open to working in rotational shifts