Housekeeping Manager

Job Profile

Manage the day-to-day operations of the housekeeping department and all functions related to the cleanliness of the property, including common areas, and back-of-house non-kitchen areas, as well as the laundry and the training and supervision of staff.

Key Responsibilities

• To ensure all green building policies are being strictly followed.

• To take a morning briefing before the operations start with the security team, valet, F & B team to discuss daily appointments.

• Responsible for cleaning & maintenance of the entire building & also façade cleaning of the building (internal & external).

• To ensure all health & safety practices are being followed.

• Responsible for all complaints received from the clients & occupants.

• To manage the site operations – F & B service, front-desk, cleanliness, maintenance & upkeep of the lobby areas by checking the site on a daily basis.

• Maintaining all records and documentation for Housekeeping as well as vendor management & soft service.

• Responsible for all vendor related activities which comes under the scope of soft services.

To ensure all types of training are being provided timely to the staff.

• Responsible for day to day checks of the vendors & preparation of the daily vendor report.

Qualification

Degree/Diploma in Hotel Management.

8 to 10 years of overall experience working with luxury hotels.