Housekeeping Coordinator

OYO

1 - 3 years

3 - 4 Lacs

Gurugram

Posted:3 weeks ago| Platform:

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Skills Required

Effective Communication Accountability Time & Schedule Management Vendor Coordination & Management Team Collaboration Problem Solving Attention to Detail

Work Mode

Work from Office

Job Type

Full Time

Job Description

Job Title:

Location:

About the Role:

Housekeeping Coordinator

In this role, you’ll be the vital link between our company and the cleaning vendors who maintain our homes across Australia. You’ll ensure that every property is spotless and guest-ready after check-outs helping us deliver top-quality stays, every time.

What You’ll Be Doing:

Coordinate with housekeeping vendors across different Australian cities to organize cleanings after guests check out.
Keep a close eye on property check-out schedules and make sure cleaning teams are dispatched on time.
Communicate with vendors regularly confirming job completion, handling sudden changes, and resolving any scheduling hiccups.
Maintain clean and accurate records of completed jobs, and flag any delays or quality concerns to the ops team.
Work hand-in-hand with homeowner and customer support teams to make sure our homes are guest-ready on time.
Uphold our brand’s cleaning standards by making sure all services meet our hygiene and presentation guidelines.
Keep internal dashboards and systems up to date with real-time housekeeping status.
Raise vendor-related issues when needed and support the onboarding of new vendors if required.

What We’re Looking For:

A graduate (preferably in Hospitality, Operations, or a similar field).
1–3 years of experience in operations coordination, vendor handling, or housekeeping roles (hospitality/property management background is a plus).
Strong written and verbal communication skills in English.
Someone who’s okay working in Australian time zones.
Great at multitasking and staying organized, even when things get a little hectic.
Comfortable using Excel, Google Sheets, and ideally, familiar with breezeway tool.
Most importantly: someone who’s a natural problem-solver, dependable, and takes initiative.

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