Hospital receptionist

Hospital Receptionist - Divine Grace Hospital, Medahalli, KR Puram

Divine Grace Hospital, a patient-focused healthcare facility in Medahalli, KR Puram, is looking for a friendly and organized Hospital Receptionist to be the first point of contact for our patients and visitors. You'll play a key role in creating a welcoming and efficient environment.

Key Responsibilities:

• Welcome and assist patients and visitors with a positive and empathetic attitude.
• Manage appointments, check-ins, and check-outs efficiently.
• Answer phone calls, direct inquiries, and provide accurate information.
• Handle patient registration, including collecting necessary personal and insurance details.
• Process payments and manage billing inquiries.
• Maintain accurate patient records and ensure data confidentiality.
• Coordinate with various hospital departments to facilitate smooth patient flow.
• Keep the reception area tidy and organized.

Qualifications:

• High school diploma or equivalent; a degree in a relevant field (e.g., Office Administration) is a plus.
• Proven experience in a front desk, receptionist, or customer service role, preferably in a healthcare setting.
• Excellent communication and interpersonal skills.
• Proficient in basic computer skills and office software; experience with hospital management systems (HMS) or electronic health records (EHR) is an advantage.
• Strong organizational abilities and attention to detail.
• Ability to handle stressful situations with professionalism and calm.
• Fluency in English and Kannada is highly preferred.

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹16,000.00 per month

Schedule:

• Day shift

Supplemental Pay:

• Performance bonus

Language:

• English (Preferred)

Work Location: In person