0 - 5 years
2 - 3 Lacs
Posted:1 month ago|
Platform:
Work from Office
Full Time
We are hiring dynamic and enthusiastic Customer Service and Upselling Executives for our International Voice Process (Inbound - UK Telecom Campaign) Please share resume at 9748011777 (Malhar Ghoshal) Key Responsibilities: Handle inbound calls from UK customers for a leading UK Telecom provider Provide excellent customer support and resolve queries efficiently Identify opportunities to upsell telecom products/services to existing customers Meet daily and monthly targets for upselling and customer satisfaction Job Requirements: Excellent English communication skills. Candidates with excellent presence of mind, confidence, and a strong sales-oriented mindset. Job Details: Process : International Voice Process UK Telecom (Inbound & Upselling) Shift Timing : Any 9 hours between 12:30 PM to 1:30 AM (rotational) Working Days : 5 days a week (2 rotational split week offs) Location : Kolkata, Salt Lake, Sector 5. Transport : Free drop facility provided Salary & Benefits: For Freshers : 15,000 In-hand + Statutory Benefits (PF, ESI, etc.) For Experienced Candidates : 20-30% hike on last documented salary upto 25,000 INR In-hand + Statutory Benefits (PF, ESI, etc.) Performance Incentives : Up to 15,000/month Career Growth : Fast-track promotion and learning opportunities in an international BPO environment Please share resume at 9748011777 (Malhar Ghoshal)
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