1 - 2 years
0 - 2 Lacs
Posted:1 week ago|
Platform:
Work from Office
Full Time
Greetings from Foundever!,
Foundever, formerly known as Sitel Group is:
* One of the Worlds Leading BPO.
* Handles 3 million contacts every day.
* 170000 Employees Worldwide.
* 145 centers in 27 countries.
* 350 clients
* 36 languages
* Rated No.1 Contact Center Globally by the Black Book of Outsourcing, 2nd time in a row.
We are currently seeking fresh and talented individuals like you to join our dynamic team at Foundever .
Position : India E-Commerce CUSTOMER SERVICE
Location : Andheri East, Chandivali
Process : Blended Process (Inbound Process)
Education : HSC/Any Graduate
Age limit: 20 to 39 year
Experience: Minimum 6 months of Experience as a customer service representative.
Shift timing: From 6:00 am to 12:00 any 9 hours Rotational Shift,
6 Days Working and 1 Rotational week off.
Salary : Between 16k to 18k in hand + PacMan
Responsibilty:
- Answering queries and concerns about a company’s products or services.
- Resolving issues and handling customer complaints.
- Tracking customer service metrics.
- Delivering information about a company’s products and services.
Key Skills:
~ Good communication skill in English.
~ Good at computer skills
~Ready to work in Voice Process
~Not a target/sales based job.
Benefits:
* Centralized pick-up and drop from Andheri and Ghatkopar Station during the day.
* One way home drop service after 8:30 pm.
Vidhika Chavan
HR Team
8999220422
vidhika.chavan@foundever.com
Foundever
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