Posted:4 days ago|
Platform:
Work from Office
Full Time
Role: Operations Manager Experience: 8+ years Shift: 24/7 Location: Pune Note: Only female candidates are preferred. Must be a Manager on papers or tenure Deputy Manager Only looking for candidates with International BPO (Voice) experience. Immediate Joiners only. Key skills & knowledge: Ability to handle ad-hoc client requests. Ability to prepare and present reviews to the clients. Ability to work with teams and identify possible innovation opportunities that can be implemented to augment the existing process/systems /tools and make a suggested pitch to the client. Keep the highest level of sense check on the mental wellbeing of the staff and work with the concerned teams to improve wellness strategies, both with the client as well as with internal teams Expertise to lead and guide any new incubation projects being driven by the client, as well as internally. Green belt certification - highly desirable Action Oriented, Integrity and Trust, Perseverance Problem Solving, Drive for results and leadership skills. Managing & measuring work Ability to handle pressure. Very good finance and accounting skills Problem solving, analytical and data entry mastery. Excellent verbal and written communication skills Strong external and management reporting skills Contact: Sam - 7982371791 Email: Sam@hiresquad.in
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