Head Information Technology (IT) - Business Solutions (India Business)

Purpose of the Role

Head Business Solutions - India Business will own all the Technology related requirements, design, development, and delivery for Projects vertical. The role will collaborate closely with Projects business stakeholders to understand their technology needs, align IT strategy with business objectives, and deliver technology solutions that drive high business value. The role is responsible for providing strategic guidance to the business from a technology standpoint and ensure effective communication between IT and the business.

Responsibility

Strategy & Planning

• Drive IT strategy and policy initiatives within the Projects & Development vertical basis extensive understanding of the function and its technology landscape.
• Good Technical and Process level understanding of Planning Software and SNOP processes
• Measure and monitor ROI of technology investment in India business (Project , Development and Sales ) and drive initiatives to maximize ROI.
• Develop and manage budgets for all application-related projects and initiatives and ensure sound return on investment.
• Identify opportunities for business process improvement by analyzing workflows and processes and leveraging core and non-core technologies to drive operational efficiency, cost savings, and business growth.
• Stay updated with industry trends and leading practices in emerging technologies to ensure India Business remains at the forefront of technology adoption.

Demand Management

• Serve as the primary point of contact for business by understanding, assessing and prioritizing technology needs based on business value and feasibility.

Business Partnering

• Collaborate with business leaders to understand goals, objectives, and challenges and translate them into IT strategies and initiatives, ensuring alignment and value creation.
• Work closely with the business to ensure proactive identification of use cases and preparation of business requirements for solution design.
• Provide strategic guidance and recommendations to business leaders on technology-related capabilities, leading practices and industry trends.

Solution Design, Delivery & Support

• Drive end-to-end solution development and implementation through internal stakeholders (Core Systems) and / or third party development teams and oversee project planning, timelines, and budgeting as well as adherence to quality standards and leading practices.
• Ensure successful project delivery by coordinating with the respective process owners, consultants, and vendors, and monitor progress, risks, and issues, and take proactive measures to mitigate any potential roadblocks.
• Coordinate with vendor(s) and service delivery team to establish effective support processes to address and resolve application-related issues and user queries.
• Conduct regular system audits and performance assessments to identify areas for improvement and implement enhancements.

Vendor / Alliance Partners Management

• Evaluate and select vendors, negotiate contracts, and manage vendor relationships.
• Conduct regular vendor performance assessments to ensure service quality and compliance with contractual obligations.
• Collaborate with procurement and legal teams to ensure contracts, licenses, and service level agreements are properly maintained.

Stakeholder Management

• Prepare and present strategy and progress reports to concerned senior stakeholders.
• Coordinate with various verticals within IT - Strategy & Governance, Core Systems, Infrastructure and Security for fulfillment of technology requirements.

Governance & Compliance

• Collaborate with the IT governance vertical and ensure alignment with policies, standards, and regulations.

Change Management and Training

• Collaborate with Program Management Office for change management initiatives and training programs to facilitate smooth transition during application deployment and upgrades.

People Management

• Provide direction and guidance to the team and foster a collaborative and high-performance work environment.

Qualifications

• MCA / MSc. / BE / B. Tech in Computer Science, IT or a related field
• Large Technology Category / Products Management experience is a plus
• 15+ years of relevant experience in partnering, understanding and translating business requirements into IT solutions for a leading manufacturing/project organization with diverse business units. The role requires extensive knowledge of the technology landscape in the area of Project Execution and experience in identifying and managing business' technology needs.