Senior Manager - Health Claims Tata AIG General Insurance Company

6.0 - 8.0 years

6 - 12 Lacs

Noida

Work from Office

Job Responsibilities : Building and maintaining strong relationships with key customers and serving as a point of contact for client inquiries and escalations. Applying medical knowledge to resolve the queries and providing guidance. Grievance redressal, handling escalations and identifying the fraudulent claims Responding to customer inquiries via phone calls and emails and resolving customer complaints and concerns. Assisting clients in understanding and navigating the claims process. Collecting and verifying claim documents and coordinating with internal teams and external partners (e.g., TPAs) for claim processing. Tracking claim status and ensuring timely resolution. Maintaining accurate and up-to-date records of client interactions and claim information. Using CRM systems to manage client relationships and track claims Required: We are seeking for applicants who are either BAMS or BHMS with experience in handling health claims grievances only.

Posted 1 month ago

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