Government Renewals Executive

The Renewal Specialist plays a pivotal role in driving, forecasting, and securing renewals while ensuring exceptional customer experiences. Your focus will be on minimizing churn risk, building strong customer relationships, and identifying opportunities for upsells and cross-sells. Collaborating with Customer Success and Sales teams, you will support customer retention and satisfaction, ultimately driving revenue growth. You will be responsible for developing and executing comprehensive renewal strategies to meet or exceed retention and revenue growth targets. By understanding customer needs and delivering measurable value, you will identify opportunities to maximize customer lifetime value. Building strong relationships with key customers, you will serve as a trusted advisor to ensure satisfaction and retention. Collaborating with Customer Success, Sales, and cross-functional teams, you will drive customer growth and engagement. Additionally, you will address potential barriers to renewal by mitigating risks and resolving customer concerns. Tracking, analyzing, and reporting key renewal metrics to senior management will be a key part of your role. You will continuously enhance renewal processes to improve the customer experience and operational efficiency. The ideal candidate for this role will have at least 5 years of experience in Renewals & Customer Success within Software Solutions Sales. You should have a proven ability to achieve renewal quotas and reduce churn rates consistently. Experience in implementing Q+1 renewal forecast processes and strong analytical skills are required. You should have expertise in reporting on sales results and customer segmentation across regions, channels, and products. A track record of establishing effective review cadences with key partners is necessary for success in this role. As the Renewal Specialist, you will manage the end-to-end renewal process for public sector/Govt accounts, ensuring timely renewals and minimal churn. Proactively engaging with customers to understand their needs and address any concerns will be crucial in fostering long-term partnerships. Collaboration with Sales and Account Management teams to identify and pursue growth opportunities within accounts is essential. Maintaining accurate renewal forecasts and tracking progress in Salesforce (SFDC) is a key responsibility. You should be able to effectively identify at-risk accounts and proactively address issues to improve satisfaction and renewal rates. Strong negotiation and communication skills with extensive experience in Renewal Sales are highly desired. This role at Autodesk offers you the opportunity to be part of a team that helps innovators turn their ideas into reality, transforming how things are made and what can be made. If you are ready to shape the world and your future, join Autodesk and do meaningful work that helps build a better world designed and made for all. Salary at Autodesk is a part of a competitive compensation package based on candidates" experience and geographic location. In addition to base salaries, the compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package. Autodesk is committed to cultivating a culture of belonging where everyone can thrive. Join Autodesk and help make a better, more sustainable world while building meaningful relationships with customers and growing your career in sales. To learn more about Sales Careers at Autodesk, visit: [Autodesk Sales Careers](https://www.autodesk.com/careers/sales) For more information on Diversity & Belonging at Autodesk, visit: [Autodesk Diversity & Belonging](https://www.autodesk.com/company/diversity-and-belonging) If you are an existing contractor or consultant with Autodesk, please search for open jobs and apply internally.,