Golang developer

About Faveo Helpdesk: Faveo Helpdesk is a leading open-source, customizable ticketing system designed to meet the needs of startups, SMEs, and enterprises. As the product suite scales and modernizes, we are seeking a Golang Developer to assist in building robust, scalable backend services and APIs that improve support automation and system performance. Role Summary: As a Golang Developer at Faveo Helpdesk, you will play a crucial role in designing and constructing backend components for the platform. Collaboration with the product and engineering teams is essential to implement scalable, efficient, and maintainable microservices using Go. Key Responsibilities: - Develop backend components that interact with and support functionality across Linux, Windows, and macOS environments. - Integrate and consume third-party APIs into backend systems efficiently. - Write clean, well-structured, and testable code following best practices. - Implement secure API practices, including authentication and authorization. - Troubleshoot production issues and deliver timely resolutions. - Engage in code reviews to uphold code quality standards. - Maintain updated technical documentation for backend components. Requirements: Skills and Requirements: - Proficiency in Golang with practical development experience. - Familiarity with working across multiple OS environments (Linux, Windows, macOS). - Capability to work independently and integrate complex third-party services. - Strong debugging and problem-solving abilities. - Experience with version control systems like Git. - Solid comprehension of secure coding practices. - Knowledge of CI/CD automation tools and workflows. - Effective communication skills and a collaborative approach. Preferred Qualifications: - Exposure to helpdesk/ticketing platforms or customer support tools. - Involvement in open-source project development or contribution. - Familiarity with PHP (Laravel) as the base product of Faveo Helpdesk utilizes it. - Understanding of system performance profiling and optimization techniques. Why Join Faveo Helpdesk - Contribute to a widely adopted and continually growing open-source product. - Become part of a collaborative and innovation-driven work environment. - Enjoy flexible working hours and remote work options. - Engage in opportunities to influence meaningful product decisions. - Access learning and development opportunities.,