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10 Job openings at Genxlead Retail Pvt Ltd(Shyaway)
Customer Support Executive (CSE-ONLY FEMALE)

Hosur, Tamil Nadu

0 years

INR Not disclosed

On-site

Full Time

Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Identify and assess customers’ needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts. Manage large Inbound and Outbound calls. Provide accurate, valid and complete information by using the right methods/tools. Follow communication procedures, guidelines and policies. Take an extra mile to engage customers. Excellent Communication in Hindi is mandatory. Strong phone contact handling skills and active listening. Ability to multi-task, prioritizes, and manages time effectively. Customer orientation and ability to adapt/respond to different types of characters. Proven customer support experience is added advantage. Job Types: Full-time, Permanent Pay: ₹17,000.00 - ₹23,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Schedule: Day shift Fixed shift Supplemental Pay: Performance bonus Language: English (Required) Hindi (Required) Location: Hosur, Tamil Nadu (Required) Work Location: In person Speak with the employer +91 7200219505

Senior Store Executive (Female Only)

Thirumangalam, Chennai, Tamil Nadu

0 - 3 years

INR Not disclosed

On-site

Full Time

Job description Responsibilities: Responsible for overall store operations, Sales Target, store profitability. Week off between Monday to Thursday (no WO on Friday, Saturday & Sunday) Leads financial growth of the store, year over year Leads the sales floor and drives store results through the store team Creating emotionally engaging customer experiences, consistent with the brand vision Be responsible in communicating promotional events and latest offers to customers in creative way. Role models, coaches and develops best-in-class selling behavior in the store team Sets visual merchandising expectations to brand standards, to ensure brand consistency that impacts the customer experience and maximizes overall business results Ensures the operations of the store are executed with excellence Accountable for the development of store staff product knowledge which in turn, enables high performance selling Influences and inspires associates to unlock individual potential for extraordinary selling and productivity results Responsible for the on boarding, training, development, performance management, terminations and succession planning of direct reports. Job Types: Full-time, Permanent Pay: ₹25,000.00 - ₹32,000.00 per month Benefits: Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Performance bonus Education: Higher Secondary(12th Pass) (Required) Experience: Retail sales: 3 years (Required) Lingerie: 3 years (Required) Location: Thirumangalam, Chennai, Tamil Nadu (Preferred) Work Location: In person Expected Start Date: 07/07/2025

Customer Support (FEMALE ONLY)

Chennai, Tamil Nadu

0 - 2 years

INR 0.12 - 0.28 Lacs P.A.

On-site

Full Time

Job Title: Customer Support Qualification : Any Degree Graduates (English and Hindi Speaking) Experience : 0-5 Years Location: Chennai JOB DESCRIPTION : Handle customer complaints provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution. Identify and assess customers’ needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts. Manage large inbound calls. Provide accurate, valid and complete information by using the right methods/tools. Follow communication procedures, guidelines and policies. Take an extra mile to engage customers. Excellent Communication in Hindi is mandatory. Strong phone contact handling skills and active listening. Ability to multitask, prioritizes, and manages time effectively. Customer orientation and ability to adapt/respond to different types of characters. Proven customer support experience is an added advantage. Job Types: Full-time, Permanent Pay: ₹12,000.00 - ₹28,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Rotational shift Supplemental Pay: Performance bonus Ability to commute/relocate: Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (Preferred) Education: Bachelor's (Preferred) Experience: Customer support: 2 years (Preferred) Language: Hindi (Preferred) English (Preferred) Work Location: In person

Store Executive (FEMALE ONLY)

Calicut, Kerala

3 years

INR 1.8 - 3.0 Lacs P.A.

On-site

Full Time

Job description Responsibilities: Responsible for overall store operations, Sales Target, store profitability. Week off between Monday to Thursday (no WO on Friday, Saturday & Sunday) Leads financial growth of the store, year over year Leads the sales floor and drives store results through the store team Creating emotionally engaging customer experiences, consistent with the brand vision Be responsible in communicating promotional events and latest offers to customers in creative way. Role models, coaches and develops best-in-class selling behavior in the store team Sets visual merchandising expectations to brand standards, to ensure brand consistency that impacts the customer experience and maximizes overall business results Ensures the operations of the store are executed with excellence Accountable for the development of store staff product knowledge which in turn, enables high performance selling Influences and inspires associates to unlock individual potential for extraordinary selling and productivity results Responsible for the on boarding, training, development, performance management, terminations and succession planning of direct reports. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Rotational shift Education: Higher Secondary(12th Pass) (Preferred) Experience: Store Executive: 3 years (Required) Lingerie/Apparels: 2 years (Required) Language: English (Preferred) Work Location: In person Expected Start Date: 04/08/2025

Store Manager (FEMALE ONLY)

India

3 years

INR 5.04 - 5.4 Lacs P.A.

On-site

Full Time

Role Description : This is a full-time on-site Store Manager role located in HiLite Mall, Calicut. The Store Manager will be responsible for ensuring customer satisfaction, managing customer service, overseeing store management, retail loss prevention, and communicating effectively with customers and employees. Job Description: Proven experience in Store/Outlet Management or similar roles Experience and knowledge of retail loss prevention techniques Demonstrated ability to provide exceptional customer service experience Strong understanding and ability to manage operational procedures and regulatory compliance Excellent leadership qualities, including the ability to manage and motivate a team. Responsible for overall store operations, Sales Target, store profitability. Bachelor's degree in Business Administration or similarly related field Experience in the apparel industry is preferable. Other requirements: Evening shift. Rotational shift Weekend availability Week off between Monday to Thursday (no WO on Friday, Saturday & Sunday). Languages:English (Preferred), Malayalam Location: HiLite Mall, Calicut, Kerala Job Type: Full-time Job Types: Full-time, Permanent Pay: ₹42,000.00 - ₹45,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Rotational shift Ability to commute/relocate: West Hill, Calicut, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: Store management: 3 years (Required) Lingerie/Apparels: 2 years (Required) Language: English (Required) Work Location: In person Expected Start Date: 04/08/2025

Store Executive (FEMALE ONLY)

Calicut

3 years

INR 1.8 - 3.0 Lacs P.A.

On-site

Full Time

Job description Responsibilities: Responsible for overall store operations, Sales Target, store profitability. Week off between Monday to Thursday (no WO on Friday, Saturday & Sunday) Leads financial growth of the store, year over year Leads the sales floor and drives store results through the store team Creating emotionally engaging customer experiences, consistent with the brand vision Be responsible in communicating promotional events and latest offers to customers in creative way. Role models, coaches and develops best-in-class selling behavior in the store team Sets visual merchandising expectations to brand standards, to ensure brand consistency that impacts the customer experience and maximizes overall business results Ensures the operations of the store are executed with excellence Accountable for the development of store staff product knowledge which in turn, enables high performance selling Influences and inspires associates to unlock individual potential for extraordinary selling and productivity results Responsible for the on boarding, training, development, performance management, terminations and succession planning of direct reports. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Rotational shift Education: Higher Secondary(12th Pass) (Preferred) Experience: Store Executive: 3 years (Required) Lingerie/Apparels: 2 years (Required) Language: English (Preferred) Work Location: In person Expected Start Date: 04/08/2025

Store Manager (FEMALE ONLY)

West Hill, Calicut, Kerala

0 - 2 years

INR 0.42 - 0.45 Lacs P.A.

On-site

Full Time

Role Description : This is a full-time on-site Store Manager role located in HiLite Mall, Calicut. The Store Manager will be responsible for ensuring customer satisfaction, managing customer service, overseeing store management, retail loss prevention, and communicating effectively with customers and employees. Job Description: Proven experience in Store/Outlet Management or similar roles Experience and knowledge of retail loss prevention techniques Demonstrated ability to provide exceptional customer service experience Strong understanding and ability to manage operational procedures and regulatory compliance Excellent leadership qualities, including the ability to manage and motivate a team. Responsible for overall store operations, Sales Target, store profitability. Bachelor's degree in Business Administration or similarly related field Experience in the apparel industry is preferable. Other requirements: Evening shift. Rotational shift Weekend availability Week off between Monday to Thursday (no WO on Friday, Saturday & Sunday). Languages:English (Preferred), Malayalam Location: HiLite Mall, Calicut, Kerala Job Type: Full-time Job Types: Full-time, Permanent Pay: ₹42,000.00 - ₹45,000.00 per month Benefits: Health insurance Provident Fund Schedule: Day shift Rotational shift Ability to commute/relocate: West Hill, Calicut, Kerala: Reliably commute or planning to relocate before starting work (Required) Experience: Store management: 3 years (Required) Lingerie/Apparels: 2 years (Required) Language: English (Required) Work Location: In person Expected Start Date: 04/08/2025

Customer Support Executive (Only Female)

Hosur, Tamil Nadu

0 - 2 years

INR 2.04 - 2.76 Lacs P.A.

On-site

Full Time

Roles and Responsibilities Handle customer complaints and provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution. Identify and assess customer's needs to achieve satisfaction. Build sustainable relationships and trust with customer accounts. Manage large inbound calls. Provide accurate, valid, and complete information by using the right methods/tools. Follow communication procedures, guidelines, and policies. Take an extra mile to engage customers. Qualifications and Experience Graduates from any stream Fresher or 0 to 2 years in customer care English and Hindi Speaking is preferable. Desired Candidate Profile Excellent Communication in Hindi is mandatory. Strong phone contact handling skills and active listening. Ability to multi-task, prioritize, and manage time effectively. Customer orientation and ability to adapt and respond to different types of Customers Proven customer support experience is an added advantage. Job Types: Full-time, Permanent, Fresher Pay: ₹17,000.00 - ₹23,000.00 per month Benefits: Health insurance Leave encashment Provident Fund Schedule: Day shift Morning shift Supplemental Pay: Performance bonus Quarterly bonus Yearly bonus Ability to commute/relocate: Hosur, Tamil Nadu: Reliably commute or planning to relocate before starting work (Required) Language: English (Required) Hindi (Required) Location: Hosur, Tamil Nadu (Required) Work Location: In person

Store Executive(FEMALE ONLY)

Bengaluru, Karnataka

2 years

INR 1.8 - 3.0 Lacs P.A.

On-site

Full Time

Job Title: Store Executive Job description Responsibilities: Responsible for overall store operations, Sales Target, store profitability. Week off between Monday to Thursday (no WO on Friday, Saturday & Sunday) Leads financial growth of the store, year over year Leads the sales floor and drives store results through the store team Creating emotionally engaging customer experiences, consistent with the brand vision Be responsible in communicating promotional events and latest offers to customers in creative way. Role models, coaches and develops best-in-class selling behaviour in the store team Sets visual merchandising expectations to brand standards, to ensure brand consistency that impacts the customer experience and maximizes overall business results Ensures the operations of the store are executed with excellence Accountable for the development of store staff product knowledge which in turn, enables high performance selling Influences and inspires associates to unlock individual potential for extraordinary selling and productivity results Responsible for the on boarding, training, development, performance management, terminations and succession planning of direct reports. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Performance bonus Ability to commute/relocate: Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Preferred) Experience: Customer sales: 2 years (Required) Lingerie: 2 years (Required) Language: English (Preferred) Kannada (Required) Work Location: In person Expected Start Date: 04/08/2025

Store Executive(FEMALE ONLY)

Bengaluru, Karnataka

0 - 2 years

INR 0.15 - 0.25 Lacs P.A.

On-site

Full Time

Job Title: Store Executive Job description Responsibilities: Responsible for overall store operations, Sales Target, store profitability. Week off between Monday to Thursday (no WO on Friday, Saturday & Sunday) Leads financial growth of the store, year over year Leads the sales floor and drives store results through the store team Creating emotionally engaging customer experiences, consistent with the brand vision Be responsible in communicating promotional events and latest offers to customers in creative way. Role models, coaches and develops best-in-class selling behaviour in the store team Sets visual merchandising expectations to brand standards, to ensure brand consistency that impacts the customer experience and maximizes overall business results Ensures the operations of the store are executed with excellence Accountable for the development of store staff product knowledge which in turn, enables high performance selling Influences and inspires associates to unlock individual potential for extraordinary selling and productivity results Responsible for the on boarding, training, development, performance management, terminations and succession planning of direct reports. Job Types: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month Benefits: Provident Fund Schedule: Day shift Morning shift Rotational shift Supplemental Pay: Performance bonus Ability to commute/relocate: Bangalore, Karnataka: Reliably commute or planning to relocate before starting work (Required) Education: Higher Secondary(12th Pass) (Preferred) Experience: Customer sales: 2 years (Required) Lingerie: 2 years (Required) Language: English (Preferred) Kannada (Required) Work Location: In person Expected Start Date: 04/08/2025

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